MS Windows Update Won't Work - Getting 403 - Forbidden: Access de

Discussion in 'Internet Explorer' started by birdlady, Oct 1, 2009.

  1. birdlady

    birdlady Guest

    MS Windows Update worked fine for a while. Now all of a sudden it keeps
    coming up with:
    403 - Forbidden: Access is denied.
    You do not have permission to view this directory or page using the
    credentials that you supplied.

    I had been running IE 6 so folks said to upgrade to vers 8.0 I did and I
    still have the same problem. Running XP Professional.
    birdlady, Oct 1, 2009
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  2. [crosspost to Windows Update newsgroup]

    Are you running WinXP SP2 or SP3?

    Is Automatic Updates enabled?

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought

    PA Bear [MS MVP], Oct 2, 2009
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  3. birdlady

    Bob Guest

    Bob, Oct 2, 2009
  4. birdlady


    Nov 12, 2009
    Likes Received:
    You realize that article has nothing to do with windows XP, I also have the same issue, no AV/firewall installed, and have run removal tools for norton/mcafee just in case.
    Last edited: Nov 12, 2009
    Hargak, Nov 12, 2009
  5. birdlady

    Cometcom1 Guest

    Windows XP - SP3, AVG, IE8.

    I had the same problem.


    Stop the services "Automatic Update Services" and "Background Intelligent
    Transfer Service"
    Open a command prompt, change directory to \windows\system32
    Type the following command
    regsvr32 /u wuweb.dll
    A prompt will appear to show the command was successful, simply click OK.
    Type Exit and hit enter
    Start the two services again. If One of them wasn't running initially, leave
    it in the stopped state.
    Run windowsupdate again. In case you had chosen to use microsoft update
    rather than windows update, make sure to re-enable that option after
    installation of the activex.


    Cometcom1, Dec 11, 2009
  6. That doesn't work for me. It's a bug from activex microsoft update!!!

    José Prates, Dec 11, 2009
  7. birdlady

    myesha Guest

    You rock Cometcom1!!!!!!!!!!!!!!

    Thanks a mill!

    myesha, Dec 11, 2009
  8. You replied to a thread from 01 Oct-09. What's been happening this week is
    a different kettle of fish.

    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002

    <snip hijacked thread>
    PA Bear [MS MVP], Dec 12, 2009
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