MSIE7 and Macromedia Flash

Discussion in 'Internet Explorer' started by Zadig Galbaras, Apr 17, 2008.

  1. Hi....

    I run MSIE7 on a modern Vista Ultimate SP1 Norwegian version based homebuilt
    computer.
    I think my problems started after SP1 installation. Not sure though...

    On this link http://www.dagbladet.no/nyheter/2008/04/17/532836.html (large
    Norwegian newspaper) I get a message saying I need Macromedia Flash to watch
    this TV, and under that a link to Adobe where I can install Flash.

    I have done that many times, and even used designated software from
    Macromedia to remove Flash before reinstalling it.
    Still no dice...

    The link works fine in Firefox, Sleipnir, Opera, Flock, Safari and Avant
    browsers.

    Is there something wrong with me, or the computer? :)

    Can anybody help?

    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
    -----
     
    Zadig Galbaras, Apr 17, 2008
    #1
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  2. Try uninstalling / reinstalling Flash Player. Use the uninstaller at
    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
    Flash player download:
    http://www.adobe.com/products/flashplayer/
    If there are still problems see
    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb

    Error message when you try to open an ActiveX control-based MIME handler in
    Windows Internet Explorer 7: "Invalid character"
    http://support.microsoft.com/kb/934366

    Download SubInACL from Microsoft to fix permission issues that prevent the
    Flash Player Installation.
    See
    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb
     
    Frank Saunders, MS-MVP OE/WM, Apr 17, 2008
    #2
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  3. Zadig Galbaras

    Jim Guest

    Frank,
    Your suggestions, as well as those from other groups, blogs and articles
    suggest about the same procedures for correcting this problem.

    Even when accomplished, there still seems to be a 'Love-Hate' relationship
    between IE7 and Adobe Flash Player 9. Videos and other flash content will
    play great for awhile, then nothing!!. It doesn't happen on all sites, but
    there are certain sites where you can visit one moment and all will be fine,
    move to another site, return to the site that you had visited previously and
    Flash content will not play. It really is a pain!!!

    Don't know how much influence you, Papa Bear and others have with Microsoft,
    but I wish someone would really bring this issue to Microsoft's attention so
    that they could get together with Adobe and determine what the problem is
    and fix it.
     
    Jim, Apr 19, 2008
    #3
  4. Hi Frank S.

    I followed your instructions, but all in vain.
    When I click to install Flash I get the animation confirming tha flash
    really is installed.
    But on returning to this mentioned webpage, there is still no change. It
    still tells me to install Flash to see the video!
    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
     
    Zadig Galbaras, Apr 19, 2008
    #4
  5. Zadig Galbaras

    Mark Guest

    Mark, Apr 20, 2008
    #5
  6. Did you uninstall it first from their site as I recommended?
     
    Frank Saunders, MS-MVP OE/WM, Apr 20, 2008
    #6
  7. Yes I did...
    Uninstalled using uninstall_flash_player.exe
    Then I run reset_minimal.cmd
    Then I executed the SubInACL tool.
    Then I reinstalled Flash from the web.
    Restartet MSIE, but noe fix! :-(

    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
     
    Zadig Galbaras, Apr 20, 2008
    #7
  8. Zadig Galbaras, Apr 21, 2008
    #8

  9. Somehow I don't feel comfortable running a Flash file downloaded "1 year ago"
    by "evilz Tunit", particularly in view of recently reading this:

    http://windowssecrets.com/comp/080417

    (Do a Ctrl-f find for malvertisement )


    Perhaps the latest version of Flash that you downloaded is now protecting you from
    something unexpected that "evilz Tunit" would otherwise have been giving you? <eg>

    BTW thank you for making me aware of the more recent version of the uninstaller
    which is available.


    ---
     
    Robert Aldwinckle, Apr 21, 2008
    #9
  10. Zadig Galbaras, May 12, 2008
    #10
  11. ....


    Right-clicking there would get you here

    http://www.macromedia.com/software/flash/about/


    What do you see there?


    ---
     
    Robert Aldwinckle, May 12, 2008
    #11
  12. It says:

    Adobe Flash Player Successfully installed


    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
     
    Zadig Galbaras, May 12, 2008
    #12

  13. Do you see the sample Flash program then?
    And the version information overlay?


    If so, the answer to your original question

    is neither. There is something wrong at the sites which
    you are having trouble with. E.g. they are clearly giving
    an erroneous message, probably to try to interpret
    some _unspecified_ symptom(s) for you..

    Are you blocking ads? Some sites deliberately give undesirable
    results if they think a vistor is trying to avoid seeing the content
    which pays the bills. ; )


    Good luck

    Robert
    ---
     
    Robert Aldwinckle, May 12, 2008
    #13
  14. Version reported on mentioned website:
    You have version 9,0,124,0 installed

    I do not, as far as I know, have ad blocks activated.

    A mail to the webmaster of this newspaper is yet to be answered.

    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
     
    Zadig Galbaras, May 13, 2008
    #14
  15. Zadig Galbaras, May 13, 2008
    #15

  16. What exactly are you seeing? I see text "Best viewed in Microsoft Silverlight."
    Above that is a black video control. Only the Mute button seems to work.
    When I right-click that black screen I see "Silverlight Configuration".
    That brings up an About tab with Version: 1.0.21115.0

    Other than that I have no way of knowing what I am supposed to see.
    The lack of diagnostics is one of the things that I don't like about Silverlight
    and have complained about.

    There is a Silverlight 2.0 which I might install just to test this site further
    but I have another project that it is incompatible with. Perhaps that is
    something that you might want to try and report your detailed observations
    for? ; )


    Not enough info. I suspect nothing is wrong (that you have any
    control over), just your expectations about how things might work
    better than they apparently do.


    HTH

    Robert
    ---
     
    Robert Aldwinckle, May 13, 2008
    #16
  17. What exactly are you seeing? I see text "Best viewed in Microsoft
    I see the text: "Get Microsoft Silverlight" and an arrow pointing down for
    obvious reasons.
    When clicking on the sign, the download starts.
    When I click on the play button nothing happens.

    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
     
    Zadig Galbaras, May 15, 2008
    #17
  18. After download of Silverlight I click Run and get an error message stating
    Silverlight cannot be installed.
    No reason given.
    After clicking on a help link I get to a website claiming Silverlight is
    already installed and that before installing a new version I have to
    uninstall the existing one.

    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
     
    Zadig Galbaras, May 15, 2008
    #18
  19. After uninstalling and reinstalling Silverlight the problem remains.

    Could these two problems with Flash player and Silverlight be related?

    --

    Regards
    Zadig Galbaras
    (nick)
    www.tresfjording.com
     
    Zadig Galbaras, May 15, 2008
    #19
  20. Which version?


    Often install programs write their own diagnostic files.
    But then you either have to be aware of their names
    or search your harddrive for the files that the install changed.
    (E.g. search by using the timestamp.)

    In any case you can supplement whatever diagnostics
    that you are getting by running ProcMon to capture
    related file and registry accesses which precede the
    writing of each log message.


    That sounds like a "reason". ; )


    Good luck

    Robert
    ---
     
    Robert Aldwinckle, May 16, 2008
    #20
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