msn contacts gone

Discussion in 'Windows MSN Messenger' started by Dingbat, Sep 11, 2010.

  1. Dingbat

    Dingbat Guest

    My sister had a virus, an email was sent to all her hotmail contacts saying
    something about winning a ipad.
    Anyhow so she deleted all her emails and uninstalled MSN messenger. She
    didn't reinstall it until 3 weeks later but her contacts were all gone.
    And yet they are all there when she logs into hotmail. She then installed
    Windows Live mail and they are all there too. How can she get them to show
    in Messenger without having to 'invite' everyone all over again?

    Dingbat, Sep 11, 2010
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  2. Dingbat

    StephenB Guest

    Deleting emails and uninstalling Windows Live Messenger should have no impact on
    the contact list, especially since you see these contacts in Windows Live Mail
    and on the Hotmail site. It sounds like she is signing into Messenger with a
    different LiveID, which would mean a different contact list. I any event, I
    suggest that she pursue this at

    Help and Support for Windows Live Messenger (downloaded from can be found here:

    Your sister and you may also want to review this post:

    And also this blog entry from the Windows Live team:!2F7EB29B42641D59!42740.entry

    StephenB, Sep 12, 2010
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