MSXML 4.0 SP2 (KB936181) -- Installation failed

Discussion in 'Windows Update' started by Karl, Sep 16, 2007.

  1. Karl

    Karl Guest

    I have looked at the known issues.

    My log file (%windir%\msxml4-KB936181-enu.LOG)
    Is at the following office live url. It was to large to post with the
    30,000 character limit.

    http://seriesexplorer.com/KB936181.aspx

    Thanks for any help,
    Karl
     
    Karl, Sep 16, 2007
    #1
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  2. The update is failing to install due to this:

    Error 1402. Could not open key:
    HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.XMLSchemaCache.4.0\CLSID.
    System error 5. Verify that you have sufficient access to that key, or
    contact your support personnel.

    Open the registry editor, Start > Run > type in
    regedit
    Click OK

    Drill down to the following subkey
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes
    Right click Classes, choose Permissions
    It should show

    Group or user names: Everyone

    Permissions for Everyone should be
    Full Control
    Read

    I think that's the Parent where the Permissions for
    HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.XMLSchemaCache.4.0\CLSID
    are inherited.

    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Sep 16, 2007
    #2
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  3. Karl

    wc0938975120 Guest

     
    wc0938975120, Sep 17, 2007
    #3
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