Multiple Accounts and all emails from Primary show up for both Acc

Discussion in 'Windows Vista Mail' started by HarryK, Oct 15, 2007.

  1. HarryK

    HarryK Guest

    My provider (Comcast) provides the capability to have a Primary account and
    several secondary accounts. I have both (a Primary and 1 Secondary) accounts
    created and activated in Windows Mail. Until a few days ago, they worked fine
    but as of this past Saturday (10/13/07) all emails using my primary (default)
    email id show up twice in my Inbox - one email using the name of each
    account. Based on web access to Comcast email, the emails in question are on
    the server only for the correct account. I have another PC running Outlook
    under XP with the accounts set up the same as in Windows Mail and that email
    system works as expected.--
    Thanks
     
    HarryK, Oct 15, 2007
    #1
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  2. What happened to e‑mail identities?
    http://windowshelp.microsoft.com/Windows/en-US/Help/98c039d9-78d1-41c7-8ece-b505780d68701033.mspx

    --
    Carey Frisch
    Microsoft MVP
    Windows Shell/User

    ---------------------------------------------------------------

    My provider (Comcast) provides the capability to have a Primary account and
    several secondary accounts. I have both (a Primary and 1 Secondary) accounts
    created and activated in Windows Mail. Until a few days ago, they worked fine
    but as of this past Saturday (10/13/07) all emails using my primary (default)
    email id show up twice in my Inbox - one email using the name of each
    account. Based on web access to Comcast email, the emails in question are on
    the server only for the correct account. I have another PC running Outlook
    under XP with the accounts set up the same as in Windows Mail and that email
    system works as expected.--
    Thanks
     
    Carey Frisch [MVP], Oct 16, 2007
    #2
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  3. HarryK

    HarryK Guest

    This Windows Mail was created on a new computer and not upgraded to from any
    other email; the secondary account in Comcast was created several days after
    Windows Mail was created. The two-account Windows Mail seemed to work
    properly for a week or two before the double entries began.
     
    HarryK, Oct 16, 2007
    #3
  4. Which antivirus are you using?
     
    Gary VanderMolen, Oct 16, 2007
    #4
  5. HarryK

    HarryK Guest

    McAfee
    --
    Thanks


     
    HarryK, Oct 16, 2007
    #5
  6. HarryK

    Jim D Guest

    I have the same problem. I am also an experienced web designer and used my
    graphic signatures for years. The open fine in Internet Explorer, but not
    in Windows Mail. I have tried all the fixes, it is just clearly a glitch,
    hopefully to be corrected in SP1.
    Jim D
     
    Jim D, Oct 16, 2007
    #6
  7. HarryK

    HarryK Guest

    I think that Jim D's response is to the following question (about signatures).
     
    HarryK, Oct 16, 2007
    #7
  8. There is a good chance that McAfee is the cause of your email trouble.
    Windows Mail is not compatible with most McAfee or Norton
    security programs. Those will need to be uninstalled, not just disabled.

    After uninstalling your non-compatible antivirus, download
    and install a more compatible antivirus like the free Avast:
    http://www.avast.com/eng/avast_4_home.html

    Even compatible antivirus programs will need to have their
    email scanning option turned off. For more on this topic see
    http://www.oehelp.com/OETips.aspx#3

    --
    Gary VanderMolen [MS-MVP WLM]


     
    Gary VanderMolen, Oct 16, 2007
    #8
  9. HarryK

    HarryK Guest

    I may have figured out my problem; it appears that I had the password for the
    two Comcast accounts both pointing to the primary account in Windows Mail.
    Therefore, both the primary and secondary accounts were pointing at the
    default account on the Windows Mail laptop. I have the passwords and email
    addresses set the way they should have been and things appear to be normal.
    Thanks to those who provided suggestions.
     
    HarryK, Oct 16, 2007
    #9
  10. Glad you got it squared away. Sometimes the solution is so simple
    that we tend to overlook it.
     
    Gary VanderMolen, Oct 16, 2007
    #10
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