multiple store.exe and sqlservr.exe processes

Discussion in 'Windows Small Business Server' started by Jim Raykowski, Nov 27, 2007.

  1. Hey all I am having an issue with a SBS 2K3 server which has dual 2.8
    proc's and 4GB of RAM. I keep getting the "A large amount of memory is
    committed to applications and processes. Consistently high memory usage can
    cause performance problems." alerts several times a day. The only consistant
    thing I can find is the store.exe and sqlservr.exe both are running two
    process in task manager.
    There server is up to date with patches, hotfixes as well as updates from
    Dell. The server is a 1400SC and while about two years old it has been
    pretty rock solid. Over the last three months I have been getting these
    errors and twice is has stopped responding and when I go to the console the
    screen is grey with only a mouse available.
    I have looked at it with perfmon and do not see any large proc or memory
    spikes. Any ideas?

    Jim Raykowski, Nov 27, 2007
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  2. Hi Jim,

    The message you are receiving is from the SBS Monitoring & Reporting
    wizard's alert notification settings.

    Open up server management, go to monitoring & reporting then click on change
    alert notifications. Now select the performance counters tab, you will see
    the allocated memory alert settings showing your the threshold & average
    counter average. Highlight allocated memory and click the edit button.

    Since you haev 4GB of RAM you don't want to be alerted using the default
    setting thats there and since you cannot put more than 4GB in an SBS box you
    really don't want to be getting alerts unless your using up lots of your 4GB
    i.e lets say 3.5GB

    There are:
    1024 bytes in a kilobyte
    1024 kilobytes in a megabyte
    1024 megabytes in a gigabyte

    so 1024 megabytes x 3.5 will give you your 3.5GB alert threshold in a
    megabyte total which is 3584.

    Take that figure and multiply it by 1024 to get 3670016 which is your
    kilobyte total.

    Multiply that further by another 1024 which gives you 3758096384 bytes total.

    If you enter that as your threshold total then you will only be notified if
    your allocated memory totals more than 3.5GB

    Of course you can use the above information to work out a different total
    other than a 3.5GB notification.
    Lee Goodchild, Nov 27, 2007
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  3. Jim Raykowski

    Al Williams Guest

    Multiple sqlserver processes are normal (their memory use can be
    restricted -- search old posts for details). Multiple Store.exe processes
    are not normal AFAIK (are you sure?). Store.exe is a big exchange memory
    user but it gives it back if it's needed.

    With 4GB of RAM you will need to increase your alert threshold as the other
    poster indicated.
    Al Williams, Nov 27, 2007
  4. That is a valid point Al.

    Are you sure you have 2 processes for each Jim?

    Lee Goodchild
    P.S. Remember to mark posts as helpful if they solve your problem as this
    helps other users to find the right answers too!

    Lee Goodchild, Nov 28, 2007
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