My Laptop is VERY VERY VERY slow!!!

Discussion in 'Windows Vista General Discussion' started by Basem, Apr 24, 2008.

  1. Basem

    Basem Guest

    I have a big problem with my laptop as when the windows is started up and a
    speicial icon appeared on the taskbar, the windows is converted to a dummy
    otherwise its seems good.

    I have a printed screen for that icon, but i don't know how to post it!!!???

    at the last time i have installed a 3 antiviruse programs but no result, but
    some times during the scaning the sysytem was stoped and a blue window (with
    error message talking about new hardware or software not compatible).
     
    Basem, Apr 24, 2008
    #1
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  2. Basem

    anonymous Guest

    first of all you should never have more than one anti-virus program running,
    muiltiple anti-spyware programs are OK. Listing the error message would be
    very helpful. Which was not compatible - hardware, software or both? You
    have to be more specific if you want real help.
     
    anonymous, Apr 24, 2008
    #2
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  3. Basem

    Malke Guest

    Not enough information to give you specific information but it's obvious to
    me that you've picked up something nasty.

    Go through these general malware removal steps systematically -
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    Include scanning with David Lipman's Multi_AV and follow instructions to do
    all scans in Safe Mode. Please see the special Notes regarding using
    Multi_AV in Vista.

    http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
    http://tinyurl.com/yoeru3 - download link and more instructions

    You can also check to see if there are targeted removal steps for your
    malware here:
    Bleeping Computer removal how-to's -
    http://www.bleepingcomputer.com/forums/forum55.html

    When all else fails, get guided help. Choose one of the specialty forums
    listed at the first link. Register and read its posting FAQ. You will
    generally be asked to:

    1. Download and execute HiJack This! (HJT) -
    http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

    2. Disable Notepad's word wrap - In Notepad.exe; Format --> uncheck; "Word
    wrap"

    3. Download/run Deckard's System Scanner -
    http://www.techsupportforum.com/sectools/Deckard/dss.exe

    4. Save the scan results (Main.txt and Extra.txt)

    5. And then post the contents of Main.txt and Extra.txt in your post at the
    forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS.

    Standard disclaimer: I can't see and test your computer myself, so these are
    just suggestions based on many years of being a professional computer tech;
    suggestions based on what you've written. You should not take my
    suggestions as a definitive diagnosis. If you can't do the work yourself
    (and there is no shame in admitting this isn't your cup of tea), take the
    machine to a professional computer repair shop (not your local equivalent
    of BigComputerStore/GeekSquad). Please be aware that not all local shops
    are skilled at removing malware and even if they are, your computer may be
    so infested that Windows will need to be clean-installed. If possible, have
    all your data backed up before you take the machine into a shop.

    Malke
     
    Malke, Apr 24, 2008
    #3
  4. Three antivirus programs? That could well be the reason for the slow down.

    Installing more than one of the same kind of program (like AV) is likely to
    be counter-productive.
     
    Andrew Murray, Apr 24, 2008
    #4
  5. Basem

    ahmad12 Guest

    Go to safe mode"By pressing F8 at PC booting" then uninstall the three
    installed antiviruses and install only one updated antivirus.
     
    ahmad12, Apr 24, 2008
    #5
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