My outgoing mail is not outgoing

Discussion in 'Windows Vista Mail' started by Whistleboy, Aug 19, 2009.

  1. Whistleboy

    Whistleboy Guest

    going email is not being sent and I get the following error message. Can
    anyone help please?

    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was ''. Subject 'Re:
    Hi', Account: 'Laptop ', Server: 'smtp-server.tampabay.rr.com', Protocol:
    SMTP, Server Response: '553 Authentication is required to send mail as
    <>', Port: 25, Secure(SSL): No, Server Error: 553,
    Error Number: 0x800CCC78
     
    Whistleboy, Aug 19, 2009
    #1
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  2. Whistleboy

    beth Guest

    mine ius not outgoing either and i am getting really frustrated here. if i
    log in to my server, windstream.net i have no problems, but using windows
    mail i am having one problem after another it seems.
     
    beth, Aug 19, 2009
    #2
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  3. Whistleboy

    John Inzer Guest

    ==============================
    Just wondering...

    In the Properties of your e-mail account
    on the Server tab...do you have: 'My Server
    Requires Authentication'...checked?

    Mail Servers: Florida (Tampa Bay)
    incoming mail server: pop-server.tampabay.rr.com
    outgoing mail server: smtp-server.tampabay.rr.com

    --

    J. Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Aug 20, 2009
    #3
  4. Contact your ISP for the correct settings.
     
    PA Bear [MS MVP], Aug 20, 2009
    #4
  5. Beth, we can't help you unless you post a copy of your error message.
    Right-click on your error message, copy, then paste it into a reply here.
     
    Gary VanderMolen, Aug 20, 2009
    #5
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