Need help my account is messed up

Discussion in 'Windows Live Messenger' started by Mike Grunewald, Jan 13, 2007.

  1. Hi guys I have a Free hotmail account that is broke and my email tells me
    that something could not sync and to call microsoft to have it fixed but I
    have spent all day trying to find a contact # to call them

    Can anyone please tell me how and who to contact that can look into my
    account

    Thanks
    Mike
     
    Mike Grunewald, Jan 13, 2007
    #1
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  2. Greetings Mike,

    What are you using to access your Hotmail account? Are you just using your web browser? If
    so, what's the exact error message you're receiving?

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    Associate Expert
    http://www.microsoft.com/windowsxp/expertzone/
    Messenger Resources - http://messenger.jonathankay.com
    All posts unless otherwise specified are (c) 2007 Jonathan Kay.
    You *must* contact me for redistribution rights.
     
    Jonathan Kay [MVP], Jan 13, 2007
    #2
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  3. well yes on 2 computers both IE7 can log into hotmail.com to check email
    fine
    but on windows live messenger sign in fails on both pc's

    but if I use my login and password I can login to hotmail and messenger on
    both pc's

    there is something wrong with his account and windows live mail desktop also
    gave him a error about not being able to sync with the mail server and to
    call microsoft to have his account fixed but there was no phone number to
    call so after more testing I went to a friends house and loged in live
    messenger with my ID and password fine but then I logged out and tried to
    login with my dads account and it would not let me login so on a total of 3
    pc's his hotmail works but Live messenger does not

    Who can he contact for account issues ? before I lose him to Yahoo lmao
     
    Mike Grunewald, Jan 13, 2007
    #3
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