negative unintended consequences from Vista Updates ..recommend co

Discussion in 'Windows Vista Performance' started by nweissma, Feb 14, 2008.

  1. nweissma

    nweissma Guest

    how can i derive the benefit from Vista updates that have negative unintended
    consequences?

    The latest Vista update was causing my KEYBOARD to abruptly lose power;
    after needing to reboot several times, i simply reverted to a past restore
    point.

    My Vista has been configured for auto updates for nearly 1 year and i have
    always had an excellent experience from them. MS Bashers can rampage all they
    liike -- MS stays with its customers and is always improving its software.
    This is my first negative experience with their updates.

    So, how can i install this *important* update? I have since changed from
    auto update to manual, but the dilemma persists: when presented with the
    option to update, what should i do?
     
    nweissma, Feb 14, 2008
    #1
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  2. nweissma

    Confuzzled Guest

    Hi nweissa,
    I have several Intel chipset based systems that after the updates from
    2/12/2008 were applied had various hardware devices stop functioning
    completely. Mainly keyboard and mice.

    What I discovered was the update forced some devices in the device manager
    to be re-initialized and left in a disabled state. By re-enabling them in
    the device manager, then rebooting restored proper function with the updates.

    I hope your problem is the same as it had me looking all over the event logs
    and everywhere with no hint of the the issue. After finding the disabled
    devices in the device manager, I was able to successfully use the newest
    updates with no other issues.

    Good luck and hope this helps!
     
    Confuzzled, Feb 14, 2008
    #2
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  3. nweissma

    RalfG Guest

    Sometimes it only requires reinstalling the affected driver after the update
    has been installed.

    I ran into something similar with an XP update affecting the keyboard
    driver. System files were altered in such a way that parts of the KB driver
    stopped working. In this case a patch was released shortly after the problem
    was discovered and all went back to normal. I imagine the solution in your
    case depends on where the problem originates.. is it solely the MS update
    that causes it, or was something never quite to spec in the keyboard driver,
    or is it something specific to just your particular computer. In the first
    two cases pretty much everyone with your PC and keyboard would have the
    problem and you'd expect a fix to be released pretty quick. Report the
    problem to MS and your PC OEM, uninstall the update and wait for the fix or
    replace the keyboard and run with the update. If it's just your machine or a
    handful of others that have this problem you could be on your own, unless
    someone else has figured out a solution.
     
    RalfG, Feb 14, 2008
    #3
  4. nweissma

    nweissma Guest

    --
    32-Vista Home Premium
    Intel DG965RY Motherboard
    Intel E6400 Processor
    OEM = Velocity Micro (Richmond VA)



    HOW DOES ONE RE-ENABLE IN THE DEVICE MANAGER?
     
    nweissma, Feb 14, 2008
    #4
  5. nweissma

    Bob Guest

    Right click and choose Enable.
     
    Bob, Feb 15, 2008
    #5
  6. nweissma

    Confuzzled Guest

    HOW DOES ONE RE-ENABLE IN THE DEVICE MANAGER?

    I'm assuming your mouse does work. If so:
    1) Right-Click on My Computer on the Start Menu or Desktop (if you have
    chosen to show My Computer on the desktop)
    2) Select "Manage" from the right-click menu.
    3) On the computer management setup that comes, click on "Device Manager" on
    the left side panel.
    4) View the list of hardware groups down the middle of the screen. Disabled
    devices will already be expanded.
    5) Right click on any device that appears disabled on this list and select
    "Enable"

    This should restore function if your issue is the same as I've encountered
    on many PC's here.

    Also, I'd recommend restarting your computer so any 3rd party software
    associated with these devices may find/initialize the re-enabled device. For
    example, if you have a Logitech, Kensington or Microsoft keyboard, many of
    these have a systray application for advanced usages. These systray
    applications may not immediately recognize the newly enabled device until you
    restart your computer. The keyboard should work immediately after enabling
    the device though.

    Good luck!
     
    Confuzzled, Feb 15, 2008
    #6
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