Networking DOA: Unidentified Network, Access: Local Only

Discussion in 'Windows Vista Networking' started by Dave Bonnell, Dec 4, 2006.

  1. Dave Bonnell

    Dave Bonnell Guest

    Upgraded from RC2 to RTM a week or so ago. Networking was working fine for a
    week and then after a reboot the network is no longer accessible.

    Network adapter reports: "Unidentified Network" and "Access: Local Only".
    Trying to renew DHCP fails and the adapter gets assigned a private IP (169).
    Disabling/reenabling the adapter makes no difference as does uninstalling and
    re-installing it.

    Also saw some posts elsewhere suggesting checksum issue (someone else who
    had the problem ran a network sniffer and observed all outbound packets had
    zero checksum) or power mode issue (Windows powering off the adapter when
    entering low power mode and not resuming it) so I tried disabling both TCP/IP
    checksum offload and also removing permission for Windows to power off the
    adpater when entering sleep mode; neither resolved the issue. Saw another
    post saying that putting the PC into sleep mode and then resuming temporarily
    (until next reboot) solved the issue but this does not work for me either.

    Adpter is a Broadcom NetXtreme Gigabit Ethernet, driver is b57xp32.sys,
    v9.52.0.0, 15 May 2006.
     
    Dave Bonnell, Dec 4, 2006
    #1
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  2. Dave Bonnell

    Barb Bowman Guest

    Barb Bowman, Dec 6, 2006
    #2
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  3. Dave Bonnell

    Dave Bonnell Guest

    Hi Barb,

    First off, thank you for answering. At least now I know my posts aren't
    going into the proverbial bit bucket!

    Everything was just peachy until after the reboot and nothing in my network
    configuration has changed but to answer your question regarding network
    configuration.

    The PC in question is connected (wired) to a Linksys BEFSR41 router running
    as a hub. The Linksys hub is in turn connected (wired) to a BT 1800HG DSL
    router (rebranded 2Wire router) providing DHCP service to the LAN.

    There are two other computers connected (wired) to the Linksys hub and two
    other computers connected to the BT router (1 wired, 1 wireless).

    Network access from all of the boxes is fine. Even networking on the box on
    which I have installed Vista works fine WHEN the box boots Windows XP
    Professional off a separate partition. When it boots Vista RTM networking is
    dead.

    Note that Vista reports that the router is on but is not responding and
    suggests checking the firewall, further adding that if it is a Windows
    firewall then I should check the SymNetDrv Firewall Filter
    OUTBOUND_TRANSPORT_V4 setting.

    Even though I knew it was barking up the wrong try I humored it and disabled
    the Windows firewall on the Vista box as well as the firewall on the router
    and was not surprised that this made no difference at all.

    I'll post another reply in a minute with any relevant event log entries
    after i've rebooted the box into Vista. (I'm posting from that box now,
    booted into Win XP).


    Dave Bonnell
    Corporate Architect
    BMC Software, Inc
    http://www.bmc.com/
     
    Dave Bonnell, Dec 7, 2006
    #3
  4. Dave Bonnell

    Barb Bowman Guest

    you posted earlier that the driver was "Adpter is a Broadcom
    NetXtreme Gigabit Ethernet, driver is b57xp32.sys,
    v9.52.0.0, 15 May 2006"

    seems like that is a fairly old driver. was this in the build? in
    RTM? have you tried updating the driver?

    --

    Barb Bowman
    MS Windows-MVP
    Expert Zone & Vista Community Columnist
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Dec 7, 2006
    #4
  5. Dave Bonnell

    Dave Bonnell Guest

    Hi Barb,

    No, that driver was not part of the RTM image nor available on Windows
    Update. I downloaded it separately from Broadcom's web site. (Ditto for
    SATA raid drivers). That was the latest driver available at the time (and as
    I said, worked fine for Beta 2, RC2 and even RTM for a while before it
    suddenly stopped) but I see there is an update (11/01/2006) which i'll pull
    down and try now.


    -Dave
     
    Dave Bonnell, Dec 8, 2006
    #5
  6. Dave Bonnell

    Dave Bonnell Guest

    I just installed the latest driver from Broadcom's web site ...
    xp_2k3_32-9.81d (service=b57w2k, driver=b57xp32.sys), v9.81.0.0, 11/10/2006.
    No change ... network still "Unidentified Network" with "Access: Local Only"
    after rebooting and System Information still reports that the b57w2k service
    is "Stopped".


    -Dave
     
    Dave Bonnell, Dec 8, 2006
    #6
  7. Dave Bonnell

    snnoopy Guest

    THE FIX EVERYONE IS LOOKING FOR:
    I too had the same problem. Out of the blue one day I could no longer
    connect to the Internet. I was locally connected to the router only and
    had an unidentified network.

    Here's the fix:
    You must be sure that your network is Private. Go to Control Panel,
    Network and Sharing Center. Find your router and see where it says
    (public network)? you must change this to Private. There is blue print
    to the far right of the icon for your rounter and it says Customize.
    Click on Customize and select Private. Then close out.

    Next, go to (same box) in case you closed it out, Control Panel,
    Network and Sharing Center. Under the router name, Connection, to the
    right of Connection you see Wireless Network Connection (name of
    router), then to the right of that you see in blue letters View status.
    Click on View status. the Wireless Network Connection Status box
    appears. At the bottom of the box there is a box for Properties, click
    on it (NOT WIRELESS PROPERTIES). Under the Networking tab highlight
    Internet Protocol Version 4 (TCP/IPv4) and click on Properties. Under
    the General tab, select Obtain an IP address Automatically, Obtain DNS
    server address automatically. Select OK and reboot IMMEDIATELY.

    When it boots back up you may already have the internet, or you may be
    asked to decide on a Private, or Public...select Private.

    Just to explain why I mentioned the last above: My computer connected
    immediately after reboot, my husbands computer asked if I wanted a
    Private or Public.

    Best of luck to all with this problem, Elaine
     
    snnoopy, Mar 27, 2007
    #7
  8. Dave Bonnell

    Dave Bonnell Guest

    Thanks for the info ... a little late for me but hopefully it will save
    somebody else the pain of a complete re-install of Vista, which is what I
    ended up doing after hitting a brick wall here 3 months ago.


    -Dave
     
    Dave Bonnell, Mar 28, 2007
    #8
  9. Dave Bonnell

    KellyBrown Guest

    I tried snnoopy's fix and I am still in a "Local only" state with
    (private network). Here is my situation:

    Just out of the box Dell Inspiron 1520 laptop with the Dell Wireles
    1395 WLAN Mini-Card Rev 2.10. The Access Point is a Linksys BEFW11S4 ve
    2.
    After four hours today on the phone with Dell and Linksys, I now hav
    the latest driver for the WLAN Mini-Card and the latest firmware for th
    Linksys access point, but still no connectivity.

    I have one desktop and two other laptops, all running XP with goo
    wireless access (for a couple of years). It is the new laptop with Vist
    that cannot successfully connect.

    Any further suggestions?

    Kell
     
    KellyBrown, Feb 10, 2008
    #9
  10. Dave Bonnell

    Barb Bowman Guest

    without seeing an ipconfig /all text output we can only guess

    http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

    before you post it, unbind IPv6 - see directions at
    http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

    if that does not work, I'd recommend replacing that router. In fact,
    I'd recommend that you replace it anyway as it does not provide you
    with proper security.



    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Feb 10, 2008
    #10
  11. Dave Bonnell

    KellyBrown Guest

    I tried the unbind but that made no difference. Here is the IPCONFIG fo
    your comment:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Rachelsnana>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MMsDellLaptop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : sd.cox.net

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : sd.cox.net
    Description . . . . . . . . . . . : Dell Wireless 1395 WLA
    Mini-Card
    Physical Address. . . . . . . . . : 00-16-44-75-72-6C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, February 10, 200
    1:44:43 PM
    Lease Expires . . . . . . . . . . : Monday, February 11, 200
    1:44:42 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunnelin
    Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . : sd.cox.net
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . .
    fe80::5efe:192.168.1.102%15(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Rachelsnana
     
    KellyBrown, Feb 11, 2008
    #11
  12. Dave Bonnell

    Barb Bowman Guest

    do you have the latest driver for the wireless?
    http://support.dell.com/support/dow...-1&impid=-1&formatcnt=1&libid=5&fileid=236824

    are you broadcasting the SSID ?

    you really should replace that router. I don't have any other
    recommendations.

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Feb 11, 2008
    #12
  13. Dave Bonnell

    mderise Guest

    I read through and tried everything in this post thread to fix the same issue
    on a friend's laptop. Unfortunately none of these suggestions worked. What
    finally worked for me was to remove Norton 360 using the Norton Removal Tool
    (http://www.softpedia.com/progDownload/Norton-Removal-Tool-Download-26173.html).
    Once that product was removed from the laptop, all networking issues were
    resolved. If you're still having an issue with this error in Vista, look at
    your Internet Security Software first and if removing that doesn't work then
    try the suggestions in this post.
     
    mderise, Jun 1, 2009
    #13
  14. Dave Bonnell

    xstaceyamayx Guest

    I too am now having this issue. I have internet on my laptop (XP), gained
    wirelessly through my linksys broadband wireless/wired router. I got my Dell
    XPS (Vista 64, SP2) in July. It has a wired connection that worked fine up
    until 2 days ago. I restored back before some update that came out and have
    rebooted several times. Tried snoopy's suggestion, but every time I reboot, I
    am right back on a "public network" despite having set it to private each
    time. I already reset the router - and like I said I'm responding now via my
    wireless connection through my laptop.

    The only thing that has been out of the ordinary is that 2 times in the last
    week my XPS has gotten "hung up" - lights are all on though it should have
    shut down into sleep mode and the monitor won't recognize the PC.

    I have a ton of work I need to do on my desktop - which is the powerhouse -
    but I absolutely need the Internet access to get to my server to do any of my
    work in the first place...
     
    xstaceyamayx, Jan 15, 2010
    #14
  15. Dave Bonnell

    xstaceyamayx Guest

    I think this may be my issue... I'll post and let you know if it works...
    Incidentally, I now have "private" showing, but no internet. ipconfig shows
    no entry in default gateway
     
    xstaceyamayx, Jan 15, 2010
    #15
  16. Dave Bonnell

    xstaceyamayx Guest

    I went to http://support.microsoft.com/default.aspx/kb/933872 thinking that
    might be my issue. Nope... I downloaded the fix to my laptop, used the
    sneakernet to get it to my desktop, and it said "This update does not apply
    to your system" despite it being 64bit Vista. whatev?!
    Incidentally, I have no default gateway in my ipconfig - for IPv4 or IPv6
    (both set to detect...) in my desktop..
     
    xstaceyamayx, Jan 15, 2010
    #16
  17. Dave Bonnell

    xstaceyamayx Guest

    I have a similar problem. I have a home office wireless/wired network. Router
    connected to SuddenLink's cable modem.
    I am writing from my laptop which has internet wirelessly & wired - I
    checked both.
    I have a Mac attached to the same network. I have internet there as well.
    My new Vista 64bit machine that I got in July has worked fine and I haven't
    had any networking issues with it. I plugged the cable in and it was ready to
    go...
    Now, as of 2 days ago, I have no internet, and am connected to a public,
    "unidentified network" with limited and local access. I cannot connect to my
    other computers anymore either.
    Troubleshooting I have done:
    * I have taken wired connections from the laptop/Mac, known to be working,
    and plugged them in the Vista machine. Not the cable.
    * I uninstalled the driver for the NIC card. When restarted, it detected the
    adapter and reinstalled the drivers. Not the NIC card.
    * I pinged 127.0.0.1 with success. I can ping the auto IPv4 address
    169.254.247.64 with success. I get error code 1231 with 192.168.1.1 (router) .
    * I had all the auto stuff selected for both IPv4 & IPv6, so I did the
    opposite... I put in all the manual DNS/gateway entries (192.168.1.103 –
    laptop was on 101 & 102, 255.255.255.0, and the 2 DNS entries it had listed).
    When I ipconfig it still shows an auto configuration for IPv4 at
    169.254.159.231 and a subnet mask of 255.255.0.0 and no gateway. I did a
    release and a renew. Same thing. I check the device manager & it still has my
    manual entries. Incidentally, I had made the change AGAIN to “private†vs.
    “public†for my unidentified, local, limited network. Nothing. So I restart.
    I'm back where I started: I’m “public†with the same autoconfiguration
    numbers and in the device manager my IPv4 is again set on Obtain
    Automatically versus the manual entries I had saved. Every time I reset the
    network to "private", it resets itself back to public after a restart.
    * I did a netsh int ip reset and a netsh winsock reset
    * I have unplugged both the router and the modem and even reset the router
    and reconfigured.
    * I restored to the last system checkpoint before the issue occurred - which
    incidentally was before some Windows update was installed (hmm...)

    I'm lost - and I don't know who to call. It doesn't appear to be a hardware
    problem (Dell or LinkSys) or an internet problem (SuddenLink), but it could
    be a software problem (Microsoft) to which I have found NO SOLUTION to on the
    Web.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Desktop_PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-24-E8-2E-F8-0B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::2042:5e15:1b17:f740%14(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.247.64(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 301999336
    DHCPv6 Client DUID. . . . . . . . :
    00-01-00-01-11-E7-66-1D-00-24-E8-2E-F8-0B

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area
    Network)
    Physical Address. . . . . . . . . : 00-1E-4C-E6-3B-5C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{5B680CC4-9A63-4F62-973A-09897CABC
    F74}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{3D7B80A9-A9D7-4AA7-9C97-A840E55A5
    E11}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
    xstaceyamayx, Jan 17, 2010
    #17
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