New comp+Vista fubar

Discussion in 'Windows Vista General Discussion' started by Vondoom87, Dec 26, 2007.

  1. Vondoom87

    Vondoom87 Guest

    hey there I'm not quite sure if i'm posting in the right area or not..
    seems to be right..

    Well he my problem, I just got a new computer for christmas and it was
    supposed to come installed with Vista. Well hearing all these horror
    stories I figured i'd give it one try the downgrade down to XP... BUT
    wel i start up the computer i get this littel box popping up when vista
    starts up

    The computer restarted unexpectedly or encountered an unexpected error.
    Windows Installation cannot proceed. To install Windows, click "OK" to
    restart the computer, and the restart the installation.

    Well as luck would have it I have no Vista CD..

    AND when i try to get rid of vista or install XP I get the blue screen
    of death.

    can anyone please help me?
     
    Vondoom87, Dec 26, 2007
    #1
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  2. Vondoom87

    Not Me Guest

    If it is brand new, call the manufacturer's help line.
    If it is 'dead on arrival' they should replace it under warranty.
     
    Not Me, Dec 26, 2007
    #2
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  3. Vondoom87

    Mick Murphy Guest

    What a load of BS!
    You don't install it, when it comes pre-loaded.
    And you don't get an XP disk to downgrade it.

    Have another Scotch!
     
    Mick Murphy, Dec 26, 2007
    #3
  4. Vondoom87

    Vondoom87 Guest

    Well we have a family computer that has XP on it so I already had XP
    disc and Yes it was "supposedly" supposed to be preloaded by compaq. BUT
    like i said it seems the installation was Fubared in some way. as for it
    not coming with a vista disc its been about 5 years since i've bought a
    computer I guess they dont give you OS discs anymore
     
    Vondoom87, Dec 26, 2007
    #4
  5. Richard G. Harper, Dec 26, 2007
    #5
  6. Vondoom87

    Charlie Tame Guest


    If you have a CD that came with a computer it may be an OEM copy that
    will only install on that computer so unless you are sure the XP is a
    "Retail" copy you should not rely on it. You will then run into Product
    Activation and may end up having to negotiate a seal to "Buy" it with
    Microsoft, so installing XP is not necessarily a quick fix.

    So the best option IMHO is to contact Compaq for suggestions or return
    the machine to the store and see if they can help. The obligation here
    is on Compaq but stores may be able to help you.

    To install XP on it you will have to use the XP CD and boot from that
    and format the drive, but you will then lose the backup copy of Vista
    they should have installed and also invalidate Compaq's warranty, thus
    digging a deeper hole than you are already in. People are not being
    unhelpful, that is simply the best option unless you have the skills to
    diagnose and fix the problems yourself and frankly if something is
    defective you will never be sure it's okay even if you get it working.
     
    Charlie Tame, Dec 26, 2007
    #6

  7. Did Vista ever start up ok, or did you immediately try to install XP?
     
    Mike Hall - MVP, Dec 26, 2007
    #7
  8. Contact the manufacturer for warranty repair/replacement.
    Better yet, return it to the seller for exchange or refund.

    This is not a windows Vista issue but a problem with the hardware, bad
    Windows installation or something else the responsibility of the OEM.

    I suggest you not simply install Windows XP to try solving your issue.
    If it is a bad windows installation, Clean Installing Windows will
    solve it.
    If it is hardware, the problem still exists.

    Check your manual and/or contact the manufacturer about reinstallation
    media.
    There may be a hidden partition with a method to make recovery media
    and if so, you should do this before installing another operating
    system.
     
    Jupiter Jones [MVP], Dec 26, 2007
    #8
  9. Vondoom87

    Rich Guest

    this has all the signs of another OSist Usenet bomber attack

    Strap several Ad Hominems to your post and send it off with ceremony to the
    designed group to detonate.

    with promises of 72 virtuals awaiting in leftist heaven ;)


    oh brother


    Rich
     
    Rich, Dec 26, 2007
    #9
  10. Vondoom87

    Rich Guest

    Perhaps you should punch the person who gave you the computer?

    or

    the person who suggested to tell this fable to this group? :)


    Rich
     
    Rich, Dec 26, 2007
    #10
  11. Vondoom87

    Paul Knudsen Guest

    Comon, who'd you buy from? Everyone gives at least a reset CD. If XP
    won't work, return the thing!
     
    Paul Knudsen, Dec 27, 2007
    #11
  12. Vondoom87

    Paul Knudsen Guest

    The XP disk is probably locked to your old computer, so you can't use
    it on anything else.
    That was your first mistake.
    Dell does. Send it back.
     
    Paul Knudsen, Dec 27, 2007
    #12
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