new laptop Bing hijack

Discussion in 'Internet Explorer' started by margojh, Jul 16, 2009.

  1. margojh

    margojh Guest

    My new laptop with vista business & IE8 worked OK with google as home
    page & search engine till last night. When I shut down it came up with
    'finish update & close down' so accepted that.
    This morning google will no longer search & live search defaults to
    Bing. I have checked manage add-ons - search providers, There is only
    live search there & I disabled it & tried to add google as a search
    provider but it will not allow me to do this. How do I get rid of Bing &
    go back to google?
    Margo:confused:
     
    margojh, Jul 16, 2009
    #1
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  2. margojh

    Don Varnau Guest

    Hi,
    Bing has replaced Live Search- that's not a surprise.

    Now about Google...
    Is there an error message when you attempt to add google?

    Don
    [MS MVP- IE]
     
    Don Varnau, Jul 17, 2009
    #2
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  3. margojh

    margojh Guest

    there is no error message clicking the add to Internet explorer button
    just highlights it but no action.
    Also when I search with bing many of the search result links fail to
    work. I was looking for Illustrator tutorials. Only 2 links on the first
    page worked & both went to paid tutorial sites Could not access the free
    tutorials that I can access on my old computer.
    Thanks for the reply
    Margo
     
    margojh, Jul 17, 2009
    #3
  4. margojh

    Don Varnau Guest

    Hi,
    1. Uninstall the google toolbar and any other google programs/add-ons from
    Control Panel> Programs and Features.

    2. With the warning that a reset will delete autocomplete data, such as
    passwords and you will have to reinstall or re-enable browser add-ons, work
    through this article:
    936213- How to optimize or reset Internet Explorer 7:
    http://support.microsoft.com/kb/936213/en-us

    Useful for recovering stored passwords before you clear all stored login
    data:
    IE PassView- NirSoft:
    http://www.nirsoft.net/utils/internet_explorer_password.html

    What a reset of IE settings will do:
    Windows Vista Help- Reset Internet Explorer settings:
    http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx

    3. You may have an incompatible browser add-on installed. (Also covered in
    step 2)
    For troubleshooting information see:

    IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    928426- Internet Explorer 7 may exit immediately when it includes an add-on
    http://support.microsoft.com/kb/928426

    Problem: Crashes or hangs
    http://www.enhanceie.com/ie/troubleshoot.asp

    4. Do you have a third-party security suite (Norton, Kaspersky, McAfee)
    running? If you disable this program, do the problems resolve?

    Don
    [MS MVP- IE]

     
    Don Varnau, Jul 17, 2009
    #4
  5. margojh

    margojh Guest

    The only thing I have done with IE8 is to set google as my home page I
    have no add-ons installed. I do not have the google tool bar. I never
    use extra toolbars on IE.
    I am using AVG free 8.5 free & winpatrol. Shutting both of those down
    did not change anything
    I have had the computer, Lenovo w700, only 10 days. I have not
    downloaded anything to it. I had downloaded AVG & Winpatrol on my older
    computer a few days before it arrived & installed them from a pen drive.
    All was well until the update that was completed as I shut the computer
    down a couple of nights ago.
    AVG & Vista would have done automatic updates

    I just did a Reset & that seems to have worked Never been into advanced
    on IE8 & the reset is not there on IE6 which is on the older computer
    Thanks for the help GREAT JOB & Much APPRECIATED
    Now I can start to enjoy my new machine
    Margo:smile::biggrin:
     
    margojh, Jul 17, 2009
    #5
  6. margojh

    Don Varnau Guest

    You're welcome. Thanks for the update.
    -
    Don
    [MS MVP- IE]
     
    Don Varnau, Jul 18, 2009
    #6
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