New to the site, and REALLY need some help getting rid of Blue Screen of Death! Help.

Discussion in 'Windows Vista Performance' started by theortolazaj, Aug 15, 2009.

  1. theortolazaj

    theortolazaj Guest

    I have a Dell Inspiron 531 with 1022 RAM. It is a 32bit operating syste
    running Vista Home Premium. Everytime I click shut down or restart, i
    goes to the normal shutting down screen, but it takes a bit longer tha
    it usually does, then I see the spinning wheel in fromt of "Shuttin
    Down" freeze for about 1 second, then blue screen pops up saying




    Technical Information

    ***Stop: 0x0000000a (0x00000000, 0x0000001B, 0x00000001, 0x81C291FA)

    I have ran the Dell Factory Image Restore twice today, thinking it wa
    some software or something, but the blue screen still shows up afte
    shut down. I'm thinking it's bad RAM, maybe the comp is overheating
    some other hardware. Please, can anyone tell me if I am right? If so
    what exactly can I do? Thanks
    theortolazaj, Aug 15, 2009
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  2. theortolazaj

    Rick Rogers Guest

    Run the memory diagnostic tool included with Vista.
    Rick Rogers, Aug 15, 2009
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