New User Wizard Fails

Discussion in 'Windows Small Business Server' started by Kelly Taylor-Miner, Nov 6, 2004.

  1. I'm trying to create a new user and when it goes to actually create the user
    it gives me the red x and says it fails to set the user up and something
    about quota. What's going on with that. I only have about 10 users listed
    in there.

    Anyway, it won't set up a new user directory and I think this is why I was
    having problems getting this new one to login to the domian where he can
    login to the workstation and access internet resources but not access the
    internet if he's logged into the domain.

    Any ideas?
     
    Kelly Taylor-Miner, Nov 6, 2004
    #1
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  2. Hi Kelly,

    Are you using the Add User wizard from the To Do list?
     
    Marina Roos [SBS-MVP], Nov 6, 2004
    #2
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  3. Yes, and it gets through most of it and then fails. It asks me if I want to
    keep the user. So I said yes. But then it didn't set up anything for him.
    On his local machine established users can sign in and access the internet,
    but if you log him in you can't. If I log him in just to the local machine
    he can access the intenet because it's not going through the server, but then
    he can't access the printers and such.

    How can I force it to set him up?
     
    Kelly Taylor-Miner, Nov 8, 2004
    #3
  4. Hi Kelly,

    Did you move the Users shared folders maybe? Make sure that the share is
    called 'Users'. Do you have SP1 for Exchange applied yet? Anything in the
    eventlogs?

    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Nov 8, 2004
    #4
  5. I didn't move anything, but I always thought it looked a little funny it's
    called Users Shared Folders, I updated to the Exchange SP1, that didn't help.
    The actual fail message reads: The wizard could not successfully configure
    this user account. The follwing could not be completed: - a home folder
    could not be created for this user. -quota information could not be set. Do
    you want to keep this user account?

    I'm assuming this does have to do with where the user accounts are. When I
    set up SBS 2003, I let it set up, then I went in and set up our users, (we
    aren't big, about 8 users) then I just moved there files over. So, as far as
    I remember SBS set up that "users shared folders" not me. Should it be just
    called users and be residing somewhere else? Should I be telling somewhere
    to point to it?
     
    Kelly Taylor-Miner, Nov 9, 2004
    #5
  6. Hi Kelly,

    SBS will setup the users folder and call the share Users. Where is it on
    your server?
    How big are the partitions?
    Which files did you move to where after setting up the users?

    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Nov 9, 2004
    #6
  7. The Users Shared Folders is on the "D" Drive, so is the Company Shared
    folders.

    Partitions on those drives are 34.1 GB each on the C and the D. There's
    14.1GB left on the D and we are a in a raid 1.

    After setting up the users the only files I moved into there folders were
    excel and word folders, or photo files that we use in graphic stuff like
    publisher docs. This was all working fine a few months ago when I set it up.
    It's only been the last two users that I've tried to add that I'm having
    problems with now. I don't get that.

    I didn't change anything.
     
    Kelly Taylor-Miner, Nov 10, 2004
    #7
  8. Hi Kelly,

    So the Share of the Users Shared Folders is still called 'Users', right? How
    much data is already in those 2 users folders? You can check that by right
    clicking those users folders and choose properties.

    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Nov 10, 2004
    #8
  9. Sorry, I'm slow on the uptake today, been working on accounting stuff all
    morning.

    The size of the disk is 8.94 GB, Size on disk is 8.99 GB if that makes any
    difference. Contains 20, 288 files. share naem is : users shared folders
    and description is listed as: users

    If I go look under Shares: it lists it as "users shared folders" that's the
    name. Not users. Should I try and change the name to just users?
     
    Kelly Taylor-Miner, Nov 10, 2004
    #9
  10. Hi Kelly,

    Fine, but if you check the properties of the folders of those specific 2
    users. How much data is in those?

    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Nov 10, 2004
    #10
  11. Well, for the one guy they don't even have a folder because the wizard didn't
    make it and I didn't go in and do it yet. On the other guy I made his
    myself. There isn't anything in it, so it's got nothing in it. zero MB.
    nada.
     
    Kelly Taylor-Miner, Nov 10, 2004
    #11
  12. Hi Kelly,

    This is weird. Can you check this:

    Double check the share name and permissions.

    294667 "Home Folder" error when running the Add User Wizard
    http://support.microsoft.com/?id=294667


    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Nov 10, 2004
    #12
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