New users - no email addresses created

Discussion in 'Windows Small Business Server' started by Geoff Hewitt, May 11, 2005.

  1. Geoff Hewitt

    Geoff Hewitt Guest

    I have recently setup a new SBS2003 with 5 CAL's and 5 users. Email is
    working fine for these existing users. I added 2 new users with the Add User
    Wizard but no email addresses were created despite them being setup in the
    Recipient Policy. I thought this maybe because I had exceeded the 5 licences
    so I added another 5 CAL's, deleted the users and added them again, still no
    email addresses. I have now manually added the SMTP addresses I need for the
    new users and can send/receive internal email (using OWA) but not external. I
    cannot configure Outlook on the client PC, error - "The name could not be
    matched to a name in the address book" The 2 new users do not appear in the
    Global Address List. Something is screwed up here but I'm not sure what and
    how to correct the situation - any suggestions please? thanks.

    All the other users are ok.
    Geoff Hewitt, May 11, 2005
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  2. Geoff Hewitt

    AllenM Guest

    I assume your using Exchange 2003 with your SBS2003? If so all you need to
    do is apply SP1 for Exchange and this will fix your problems.
    AllenM, May 11, 2005
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  3. Geoff Hewitt

    C_O Guest

    Hmm. Not quite. From sorry experience, I found that you must then apply the
    SBS 843539 patch to fix another problem that SP1 for Exchange introduces in
    SBS. See the SBS home support page.

    -- C_O
    C_O, May 11, 2005
  4. Geoff Hewitt

    Geoff Hewitt Guest

    Thanks for both suggestions, I'll try them later when I can get access to the
    Geoff Hewitt, May 12, 2005
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