No outgoing mail using Windows Mail and

Discussion in 'Windows Vista Mail' started by BobbyD14, Mar 18, 2008.

  1. BobbyD14

    BobbyD14 Guest

    I have been happily using Windows Mail since December through my account. All of a sudden I cannot send outgoing mails and
    just get the following message:

    "Your server has unexpectedly terminated the connection. Possible
    causes for this include server problems, network problems, or a long
    period of inactivity. Subject 'Fw: Receipt for Your Payment, Account:
    '', Server: '', Protocol: SMTP,
    Port: 465, Secure(SSL): Yes, Socket Error: 10053, Error Number:

    I have read a number of forum posts and have attempted everything
    suggested (including turning of email protection on McAfee anti-virus)
    but I still cannot send emails.

    I'm getting pretty sick of it and have had to go through Yahoo Mail on
    Explorer in order to send emails. What is the point of Windows Mail? I
    may as well just use Explorer all the time! The only problem now is I
    have some important emails in my Windows Mail folder and can't be
    bothered switching between the 2.
    BobbyD14, Mar 18, 2008
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  2. BobbyD14

    Guest Guest

    Note that their instructions now allow you to switch to a different
    outgoing port if you're having trouble sending mail.

    These instructions were written for Outlook Express, but should
    also work under Windows Mail.
    Guest, Mar 18, 2008
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  3. BobbyD14

    BobbyD14 Guest

    Many thanks for your reply. Unfortunately I have already tried that fi
    and it makes no difference at all.

    I'm a little disheartened after reading the guide on here for Window
    Mail as it suggests a few fixes but then ends up suggesting using
    different email programme!!?? Is that really my only option??
    BobbyD14, Mar 18, 2008
  4. Which antivirus program are you running? Some of them cause
    corruption in Windows Mail over time.
    Gary VanderMolen, Mar 19, 2008
  5. BobbyD14

    Guest Guest

    Windows Mail is more sensitive to interference from antivirus programs
    than many other email programs. What if any antivirus programs do
    you have?

    We usually end up recommending another email program, usually
    Windows Live Mail, for people who can't get any other fixes to
    Guest, Mar 19, 2008
  6. Port change?
    Frank Saunders MS-MVP IE,OE/WM, Mar 19, 2008
  7. Uninstall McAfee and run this Utility:

    Avast! (installed via Custom install without Email protection) works well
    for me.
    Frank Saunders MS-MVP IE,OE/WM, Mar 19, 2008
  8. If the error message is still correct, you have the Secure SSL box ticked
    and I know that is incorrect. I'm unsure whether that makes the difference.

    Best of luck.
    Howard Clough, Mar 19, 2008
  9. BobbyD14

    BobbyD14 Guest

    I am running McAfee AV but have tried turning it off and that als
    doesn't help.

    With regards the secure SSL box I have tried having it ticked an
    unticked and that makes no difference.

    I appreciate your help and this is a very useful site but I'm no
    pretty sick of Windows Vista to be honest. I am constantly having t
    download drivers for things and updates for other things and now a ver
    simple email program doesn't work. I regret buying my laptop with Vist
    BobbyD14, Mar 19, 2008
  10. BobbyD14

    Guest Guest

    Just turning off the McAfee antivirus program often doesn't help. You
    have to uninstall it instead, then run this cleanup program to take care
    of what the uninstall left behind:


    You may even have to remove your email account under Windows
    Mail, then restart Windows Mail and add the account again.

    These instructions were written for Outlook Express, but should
    also work under Windows Mail.

    If you have the Google Toolbar program installed, uninstall it too.

    If you have any messages in the Outbox that won't move to another
    folder such as Drafts and won't delete, download and install this
    hotfix, with Windows Mail not running:

    Although it's labelled as for mail stuck in the Outbox, it also works in
    other folders. If you don't know whether you have a 32-bit version
    of Vista or a 64-bit version, try the hotfix for the 32-bit version first.

    If this cures your problem, you may want a replacement antivirus
    program that doesn't cause such problems in Windows Mail.
    I recommend either avast! or AVG, either one with a custom
    install that tells it to leave out the part that scans email:
    Guest, Mar 20, 2008
  11. BobbyD14

    BobbyD14 Guest

    Thanks for the advice but I've paid for McAfee AV! Why would I want to
    remove it?? As I see it this is a problem with the frankly sub-standard
    email program provided with the frankly annoying Windows Vista.

    To be honest it is far less hassle just to use Yahoo Mail via the web
    and I'm seriuously considering going back to Windows XP as I have yet to
    see any advantage of Windows Vista, only problems. I'm past caring.
    BobbyD14, Mar 20, 2008
  12. So if you had paid for food that turned out to be contaminated
    you would eat it anyway, in order to get your money's worth?
    Gary VanderMolen, Mar 20, 2008
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