Nobody answered me!

Discussion in 'Windows Vista Mail' started by Roger William Brown, Sep 26, 2008.

  1. I can't pick up the thread (or whatever the jargon is) because it won't send
    a reply. So, I'm sending a new message. I CAN'T SEND!

    I don't know about Yahoo. Windows Live OneCare is taking forever to
    download here in El Salvador. I don't see how I can send sometimes and not
    others. I'm very frustrated as I'm about to make a four day trip to
    Guatemala and rely on e-mail for my contacts with my people here as well as
    my family in the US.

    Today, it not only won't send but I can't even get the green "thermometer"
    to start!

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Subject 'The Road to Citizenship', Account:
    '', Server: '', Protocol: SMTP,
    Port: 465, Secure(SSL): Yes, Socket Error: 10053, Error Number: 0x800CCC0F


    ----- Original Message -----
    From: "Gary VanderMolen" <>
    Sent: Friday, September 26, 2008 1:02 AM
    Subject: Re: Sending Windows Mail: a hit and miss process

    Thanks for your follow-up report.
    Sounds like a OneCare hiccup.
    Roger William Brown, Sep 26, 2008
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  2. Roger William Brown

    Ken Guest

    I don't know. But you might call Microsofts toll-free technical support
    number at their site. I've had to do that and they can help with EVERYTHING
    regarding their software!! Or you might consider repairing, uninstalling and
    reinstalling the program.
    Ken, Sep 26, 2008
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  3. Didn't you say earlier you used Trend Micro antivirus?
    This latest error message looks like it is caused by interference
    from an antivirus. Uninstall your antivirus, then try sending mail again.

    Note that in a pinch you can always send via webmail (using your browser).
    Gary VanderMolen, Sep 27, 2008
  4. Email scanning should be turned off in any anti-virus. Also exclude EML
    files from the scan. It provides no protection not provided by the regular
    resident protection.
    Besides that, McAfee and Norton are not compatible with Windows Mail and
    Outlook Express and should be uninstalled. The latest version of Trend's
    anti-virus seems to be causing problems too.
    Frank Saunders MS-MVP IE,OE/WM, Sep 27, 2008
  5. Roger William Brown

    Ken Guest

    My Norton works fine with my Windows Mail, although it is Vista. Try using
    Windows Defender if it's available for your platform. This is a very capable
    and often surprisingly good program that's done well for me and seems to
    work really well with a lot of other programs. All the best.
    Ken, Sep 27, 2008
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