Non working internal floppy drive with Vista and a Dell XPS 410

Discussion in 'Windows Vista General Discussion' started by RJT, Apr 9, 2007.

  1. RJT

    RJT Guest

    Internal floppy drive doesn't work (Drive A) but an external floppy drive
    (Drive B0 does. Both shoh up on my computer but on disk manager neither drive
    is detected. Any suggestions on what to do to get Drive A (internal) to work?

    RJT, Apr 9, 2007
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  2. You have to disable the non working internal floppy (drive A:) in the bios,
    or disconnect the wiring to the drive. Then when the computer restarts the
    external USB floppy (assuming that it is constructed correctly - some
    aren't) will be detected as drive A: This drive will also be seen as drive
    A: in Windows Explorer.

    I have had a couple of off brand USB floppy drives that are not detected
    correctly, no matter what I do.



    Richard Urban MVP
    Microsoft Windows Shell/User
    Richard Urban, Apr 9, 2007
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  3. RJT

    DellCA Guest

    I would recommend resetting the BIOS back to the factory defaults (use
    CTRL+F while in the BIOS) and then double check that the floppy drive
    is enabled. If that doesn't fix the problem, try updating the BIOS to
    the latest version (version 2.3.1 available for download from ).

    To install the update, download the file to the computer then run it.
    When it runs it will restart the computer, load the update BIOS image
    to the motherboard, then restart the computer again. Make sure you
    don't power off the computer or otherwise interrupt the update

    If this doesn't allow you to use the internal floppy drive, then either
    the cable for the drive isn't connected correctly, or the drive itself
    is bad. If this is the case I (or regular Dell tech support) can
    easily set up to have a replacement floppy drive and cable sent out to

    If you have any other questions about the system I will be happy to
    answer them.

    Dell Customer Advocate
    DellCA, Apr 17, 2007
  4. RJT

    DellCA Guest

    I just got some information on this. Apparently a patch for the flopp
    drive problem on the 410 should be released this week. I am not sur
    exactly when, but it will be a patch for the TVT7 tuner card driver.
    Unfortunately I don't have any other information on the fix.

    If you have any questions on this feel free to ask.

    Dell Customer Advocat
    DellCA, Apr 23, 2007
  5. RJT

    RJT Guest

    Thanks for the patch update. Will this patch be automatically downloaded or
    do I need to do something? Thanks a lot.
    RJT, Apr 23, 2007
  6. RJT

    DellCA Guest

    I apologize for leaving that important bit of information off my last
    post. You will need to download the update from the Dell support
    website ( The list of current drivers for the
    XPS 410 (all hardware options) is: 'Big long Dell support address'

    Checking the page I do not see the update listed yet, however. I'll
    post again as soon as I do. If this update does not fix the problem
    for you, please let me know.

    Dell Customer Advocate
    DellCA, Apr 25, 2007
  7. RJT

    RJT Guest

    Thanks for the info.
    RJT, Apr 25, 2007
  8. RJT

    RJT Guest


    Have you seen the fix for the floppy drive hardware vista problem?
    RJT, Jun 2, 2007
  9. RJT

    RJT Guest

    I still have the same problem and haven't seen the patch you mentioned. Do
    you see it?

    RJT, Nov 18, 2007
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