Norton Internet Security 2008 and my Vista

Discussion in 'Windows Update' started by Steve, Nov 18, 2007.

  1. Steve

    Steve Guest

    This past week somehow or another my Norton product has a critical component
    of it that is failing and becuase of it is not allowing me to access Norton.
    To no surprise, nothing I have tried or what Norton has suggested has
    worked. Can anyone help me with this?
    Thanks
     
    Steve, Nov 18, 2007
    #1
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  2. Uninstall all Norton products and go with something free that works and does
    a better job.
     
    Shenan Stanley, Nov 18, 2007
    #2
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  3. Steve

    Kayman Guest

    A number of experts agree that the retail AV version of McAfee, Norton and
    Trend Micro has become cumbersome and bloated for the average user.
    The retail version of Norton can play havoc with your pc. Uninstall it
    using Norton's own uninstall tool
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
    and get a refund :)
    As suggested on the site, you may wish to print out the directions before
    proceeding.
    Or
    http://www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

    While Norton's removal tool usually gets the job done, you may also want to
    go to:
    http://www.snapfiles.com/get/winsockxpfix.html
    and download a copy of winsockxpfix just in case. Rarely, the removal of
    NIS breakes the networking components in XP to the point where internet
    access is impossible. This little utility will fix it back up.

    If the Norton removal tool doesn't work satisfactory use this:
    Revo Uninstaller Freeware - Remove unwanted programs and traces easily
    http://www.revouninstaller.com/
    and/or
    RegSeeker
    http://www.hoverdesk.net/freeware.htm
    RegSeeker will remove all associated detritus (registry keys,files and
    folders) from any application. I found this application user friendly and
    very effective but suggest *not* to use the 'Clean the Registry' option.
    Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
    The pertinent registry keys can then be safely deleted (just in case,
    ensure that the 'Backup before deletion' is checked). Repeat the task by
    typing in the Search for' box *Symantec*. You can then go on search and
    remove associated files as well.
    Then use NTREGOPT to compact the registry; Follow instructions.
    http://www.larshederer.homepage.t-online.de/erunt

    Real-time AV applications - for viral malware.
    Do not utilize more than one (1) real-time anti-virus scanning engine!
    Disable the e-mail scanning function during installation (Custom
    Installation on some AV apps.) as it provides no additional protection.
    http://www.oehelp.com/OETips.aspx#3
    In fact, most of experts (incl. Norton) believe that scanning incoming and
    outgoing mail causes e-mail file corruption.

    Avira AntiVirĀ® PersonalEdition Classic - Free
    http://www.free-av.com/antivirus/allinonen.html

    Free antivirus - avast! 4 Home Edition
    http://www.avast.com/eng/avast_4_home.html
    (Choose Custom Installation and under Resident
    Protection, uncheck: Internet Mail and Outlook/Exchange.)

    ESET NOD32 Antivirus - Not Free
    http://www.eset.com/
    Have you seen these "extra settings for NOD32"?
    http://www.wilderssecurity.com/showthread.php?t=37509

    On-demand AV application.
    (add it to your arsenal and use it as a "second opinion" av scanner).
    BitDefender10 Free Edition
    http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html

    Good luck :)
     
    Kayman, Nov 18, 2007
    #3
  4. Steve

    PA Bear Guest

    1. Uninstall all Norton software via Add/Remove Programs.

    2. Enable the Windows Firewall.

    3. Run this removal tool:
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

    4. Immediately install the 30-day free trial version of, e.g., NOD32* or
    KAV7**

    5. Manually update your new anti-virus application then run a full system
    scan.

    Any problems now? (I didn't think so.)

    [Don't forget to subscribe to your new AV app before the free-trial period
    runs out!]

    * www.eset.com/download/index.php
    ** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
     
    PA Bear, Nov 18, 2007
    #4
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