Norton Internet Security 2010 compatibility problem?

Discussion in 'Windows Vista Mail' started by Guest, Jul 10, 2010.

  1. Bingo!

    Nancy

    "Jeff Layman" wrote in message
    [...]

    If people based their Windows usage on their experiences with [Windows] 3.0
    and continued to do so, would
    they be screaming for all those with XP, Vista, or 7 to wipe them off their
    machines as they can't be any good?

    That would make as much sense as the continuing clamour to uninstall NIS
    2010 due to problems experienced
    years ago with early versions of Norton.
     
    Nancy Jackman, Jul 11, 2010
    #21
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  2. Guest

    Guest Guest

    I got some more information about compatibility from a Sysmantec/Norton
    chat technician today. They claim that NIS 2010 is partly compatible with
    WLM - enough not to interfere with the email functions, but not yet fully
    tested for compatibility for other sections, such as the newsgroups section.
    Therefore, when you say that NIS 2010 is compatible or not compatible
    with WLM, you need to add whether you mean with the email section only,
    or with just what other sections.

    I'm finding signs that it is not fully compatible with the newsgroups
    section,
    but not quickly enough to decide to abandon any use of NIS 2010 yet.

    Do you know if any *.nws files, especially those for text-only newsgroups,
    can contain anything dangerous to Windows without any effort by the
    user to extract it? If they can't, I may be able to find a way to tell NIS
    2010
    not to scan any of the directories containing *.nws files.

    Also, today I found a way to give Symantec/Norton suggestions about
    how to improve the compatibility with WLM and WM, and gave them
    a few. No idea yet if those suggestions will improve it enough, though.

    Robert Miles
     
    Guest, Jul 12, 2010
    #22
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  3. Guest

    Guest Guest

    Just how do you turn off and disable NIS 2010 in order to install
    WLM? When I tried it, I found that Symantec/Norton seems
    to have made it as difficult as they can, and hidden any information
    on how to do it.

    Also, how do you prevent your computer from being exposed
    to viruses during the WLM installation?

    And is it possible to uninstall and reinstall WLM without losing
    anything already downloaded from the email and newsgroups
    servers?

    Robert Miles
     
    Guest, Jul 12, 2010
    #23
  4. Guest

    ...winston Guest

    <qp>
    The client integration (spam folder, buttons, etc) is supported only for Outlook and Outlook Express. However, users can configure
    Windows Mail (or other unsupported e-mail clients) to move the tagged spam to a spam folder.
    To do this, first create a folder called "Norton AntiSpam Folder"
    Then create a filter rule in your e-mail client to automatically filter e-mails containing the tag "Norton AntiSpam" in the subject
    header to this "Norton AntiSpam Folder".
    Periodically monitor this "Norton AntiSpam Folder" for any non-spam mails or False Positives and then delete them.
    </qp>



    --
    ....winston
    ms-mvp mail

    wrote in message
    I got some more information about compatibility from a Sysmantec/Norton
    chat technician today. They claim that NIS 2010 is partly compatible with
    WLM - enough not to interfere with the email functions, but not yet fully
    tested for compatibility for other sections, such as the newsgroups section.
    Therefore, when you say that NIS 2010 is compatible or not compatible
    with WLM, you need to add whether you mean with the email section only,
    or with just what other sections.

    I'm finding signs that it is not fully compatible with the newsgroups
    section,
    but not quickly enough to decide to abandon any use of NIS 2010 yet.

    Do you know if any *.nws files, especially those for text-only newsgroups,
    can contain anything dangerous to Windows without any effort by the
    user to extract it? If they can't, I may be able to find a way to tell NIS
    2010
    not to scan any of the directories containing *.nws files.

    Also, today I found a way to give Symantec/Norton suggestions about
    how to improve the compatibility with WLM and WM, and gave them
    a few. No idea yet if those suggestions will improve it enough, though.

    Robert Miles
     
    ...winston, Jul 12, 2010
    #24
  5. Guest

    ...winston Guest

    ...winston, Jul 12, 2010
    #25
  6. Guest

    N. Miller Guest

    First, your new client is broken. Seriously. Same problem that MSOE has,
    that Windows Live Mail has (I think). It does not properly strip signatures
    when it quotes. So it quoted my signature, including the Usenet standard
    'dash-dash-space-endline'. So my news client, which properly strips all text
    following the signature separator, stripped your text. Microsoft is probably
    never going to fix this problem.
    I was seriously burned by them once. I looked for a replacement, and that
    replacement is very good. I don't really care that Symantec has got their
    act together. A day late and a dollar short is not good enough to bring me
    back.
     
    N. Miller, Jul 12, 2010
    #26
  7. Guest

    N. Miller Guest

    Why do I detect the logical fallacy of false analogy?
     
    N. Miller, Jul 12, 2010
    #27
  8. Why struggle with a cantankerous program?
    The Microsoft Security Essentials program is 100% compatible
    with Microsoft mail client programs..

    Gary VanderMolen, Microsoft MVP (Mail)


    wrote in message
    Just how do you turn off and disable NIS 2010 in order to install
    WLM? When I tried it, I found that Symantec/Norton seems
    to have made it as difficult as they can, and hidden any information
    on how to do it.

    Also, how do you prevent your computer from being exposed
    to viruses during the WLM installation?

    And is it possible to uninstall and reinstall WLM without losing
    anything already downloaded from the email and newsgroups
    servers?

    Robert Miles
     
    Gary VanderMolen \(MVP\), Jul 12, 2010
    #28
  9. Guest

    Jeff Layman Guest

    In what way? To quote from your 16.33 post today:
    "I was seriously burned by them once. I looked for a replacement, and that
    replacement is very good. I don't really care that Symantec has got their
    act together. A day late and a dollar short is not good enough to bring me
    back."

    So you used Windows 3.0 once, got seriously burned, changed to linux (or
    whatever), and don't care that Microsoft now have a much better OS. What's
    wrong with the analogy?
     
    Jeff Layman, Jul 12, 2010
    #29
  10. Guest

    osu9400 Guest

    What are you doing that you are fearful of disabling your anti-malware
    program for 5 minutes? Don't browse sites of ill repute while you are
    installing.



    wrote in message
    Just how do you turn off and disable NIS 2010 in order to install
    WLM? When I tried it, I found that Symantec/Norton seems
    to have made it as difficult as they can, and hidden any information
    on how to do it.

    Also, how do you prevent your computer from being exposed
    to viruses during the WLM installation?

    And is it possible to uninstall and reinstall WLM without losing
    anything already downloaded from the email and newsgroups
    servers?

    Robert Miles
     
    osu9400, Jul 12, 2010
    #30
  11. Guest

    N. Miller Guest

    Windows 3.0 never hosed my computer in such a manner that I had to re-load
    the operating system. There is no comparison between the kinds of troubles
    caused by one, vs. the other.
     
    N. Miller, Jul 13, 2010
    #31
  12. <G>

    Nancy

    "osu9400" wrote in message
    What are you doing that you are fearful of disabling your anti-malware
    program for 5 minutes? Don't browse sites of ill repute while you are
    installing.

    wrote in message
    Just how do you turn off and disable NIS 2010 in order to install
    WLM? When I tried it, I found that Symantec/Norton seems
    to have made it as difficult as they can, and hidden any information
    on how to do it.

    Also, how do you prevent your computer from being exposed
    to viruses during the WLM installation?

    And is it possible to uninstall and reinstall WLM without losing
    anything already downloaded from the email and newsgroups
    servers?

    Robert Miles
     
    Nancy Jackman, Jul 13, 2010
    #32
  13. People can extoll the virtues of Norton as much as they want to. I have dealt with computer problems caused by Norton and Symantec programs for over 10 years and those issues have been ignored by Symantec. Thousands of users have lost messages because of Symantec. I don't care if they are improved. They will never get my support and I will uninstall the crap before ever using a computer that has it on it. They are interested in $$$$ only just as is MS and their concern for the user stops after the user has purchased the software.

    So, the lovers of Norton can tell one how great it is, but those of us who have had to help users over the years know to stay away from the POS.

    steve
     
    Steve Cochran, Jul 13, 2010
    #33
  14. Guest

    Guest Guest

    I've already seen enough problems WITHOUT browsing sites of ill
    repute. The best I can tell, two of my computers have downloaded
    enough newsgroups posts that no NIS 2010 full scan has finished
    for months.
     
    Guest, Jul 13, 2010
    #34
  15. I'm with you, Steve. I lost faith in Norton/Symantec somewhere around 2003.
    Like you, I've had to assist thousands of users who ran into problems using
    their security software. I don't care how much they've improved. There are
    better alternatives.

    Gary VanderMolen, Microsoft MVP (Mail)


    "Steve Cochran" wrote in message
    People can extoll the virtues of Norton as much as they want to. I have dealt with computer problems caused by Norton and
    Symantec programs for over 10 years and those issues have been ignored by Symantec. Thousands of users have lost messages because
    of Symantec. I don't care if they are improved. They will never get my support and I will uninstall the crap before ever using a
    computer that has it on it. They are interested in $$$$ only just as is MS and their concern for the user stops after the user
    has purchased the software.

    So, the lovers of Norton can tell one how great it is, but those of us who have had to help users over the years know to stay away
    from the POS.

    steve
     
    Gary VanderMolen \(MVP\), Jul 13, 2010
    #35
  16. And others have helped "thousands of users" who have had infuriating
    troubles with Microsoft software.

    This is a continuing Bad Rap on Symantec.

    Total Red Herring.

    Nancy

    "Gary VanderMolen (MVP)" wrote in message

    I'm with you, Steve. I lost faith in Norton/Symantec somewhere around 2003.
    Like you, I've had to assist thousands of users who ran into problems using
    their security software. I don't care how much they've improved. There are
    better alternatives.

    Gary VanderMolen, Microsoft MVP (Mail)


    "Steve Cochran" wrote in message

    People can extoll the virtues of Norton as much as they want to. I have
    dealt with computer problems caused by Norton and
    Symantec programs for over 10 years and those issues have been ignored by
    Symantec. Thousands of users have lost messages because
    of Symantec. I don't care if they are improved. They will never get my
    support and I will uninstall the crap before ever using a
    computer that has it on it. They are interested in $$$$ only just as is MS
    and their concern for the user stops after the user
    has purchased the software.

    So, the lovers of Norton can tell one how great it is, but those of us who
    have had to help users over the years know to stay away
    from the POS.

    steve
     
    Nancy Jackman, Jul 13, 2010
    #36
  17. To be sure, no software is perfect.
    But techs who actually work in this field agree with me.
    There is no point in struggling with balky software when good alternatives
    are readily available. To each their own.

    Gary VanderMolen, Microsoft MVP (Mail)


    "Nancy Jackman" wrote in message
    And others have helped "thousands of users" who have had infuriating
    troubles with Microsoft software.

    This is a continuing Bad Rap on Symantec.

    Total Red Herring.

    Nancy

    "Gary VanderMolen (MVP)" wrote in message

    I'm with you, Steve. I lost faith in Norton/Symantec somewhere around 2003.
    Like you, I've had to assist thousands of users who ran into problems using
    their security software. I don't care how much they've improved. There are
    better alternatives.

    Gary VanderMolen, Microsoft MVP (Mail)


    "Steve Cochran" wrote in message

    People can extoll the virtues of Norton as much as they want to. I have
    dealt with computer problems caused by Norton and
    Symantec programs for over 10 years and those issues have been ignored by
    Symantec. Thousands of users have lost messages because
    of Symantec. I don't care if they are improved. They will never get my
    support and I will uninstall the crap before ever using a
    computer that has it on it. They are interested in $$$$ only just as is MS
    and their concern for the user stops after the user
    has purchased the software.

    So, the lovers of Norton can tell one how great it is, but those of us who
    have had to help users over the years know to stay away
    from the POS.

    steve
     
    Gary VanderMolen \(MVP\), Jul 13, 2010
    #37
  18. You don't know what you are talking about. I've battled Norton and its destruction of email messages for over 10 years. Its crapware and it slows your computer down at least 30%. Here's an example: www.oehelp.com/OETips.aspx#3

    I was interviewed by the NY Times for a podcast a couple years ago and they were questioning why the antivirus companies were releasing such destructive software on the users, and they contacted Symantec and it informed them that their security features were more important than any email loss to the users. That's a despicable answer in my opinion.

    I continue to help people who daily lose their messages due to the lack of testing and lack of concern of software writers, including Microsoft.

    steve

    MS-MVP
    Outlook Express / Windows Mail
    1998 - present
     
    Steve Cochran, Jul 13, 2010
    #38
  19. At least we agree on that. <G>

    Its too bad that others don't consider that some users don't have the same pleasant experience with Norton as they do. Just wait until they lose their messages.

    steve
     
    Steve Cochran, Jul 13, 2010
    #39
  20. Guest

    Guest Guest

    I've decided to at least finish the NIS 2010 run the chat
    technician started a few days ago before checking if disabling
    NIS 2010 gets around some of the problems I'm having.
    Having my internet connection disabled during this disabling
    should at least make it safe.

    Now at 10,078,701 items scanned and still running.

    I'm also thinking or participating in the Windows Live Mail
    wave 4 beta test and the NIS 2011 beta test, in order to
    suggest where they are incompatible, if I can first make an
    adequate complete backup using the disk server I recently
    bought.

    The best I can tell, Norton is trying to make NIS compatible
    with the email portions of both Windows Mail and Windows
    Live Mail, with little effort so far for making it compatible
    with the newsgroups portion as well.

    Robert Miles
     
    Guest, Jul 18, 2010
    #40
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