Not able to perform Windows Update - Error number: 0x8DDD0004

Discussion in 'Windows Update' started by Vamshi, Mar 15, 2006.

  1. Vamshi

    Vamshi Guest

    I get the following error message when I try to do windows update:

    [Error number: 0x8DDD0004]
    The website has encountered a problem and cannot display the page you are
    trying to view. Take the following steps to try solving the problem:
    Refresh the page.
    In Internet Explorer, delete your Temporary Internet Files by going to the
    Tools menu and clicking Internet Options.
    Close and then re-open Internet Explorer.

    I tried everything and I am still not able to perform the updates. Thanks
    for your help in advance
    Vamshi, Mar 15, 2006
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  2. Vamshi

    scott Guest

    Here is something I have found to work in the past. Perform a "repair"
    on the operating system using your Windows operating system disk. This has
    helped me in the past.
    scott, Mar 15, 2006
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  3. Vamshi

    Nitzy Guest

    check to see what your Internet explorer service pack is...should be 6...i
    ahve found that some update pages won't work without the latest version of

    Nitzy, Mar 15, 2006
  4. When accessing the Update site, you receive the 0x8ddd0004 error


    1. Make sure you are logged in as an Administrator (if you are not the Administrator, then log in as
    an Administrator and try Windows Update again).

    2. Make sure your firewall is not blocking the Update site and check any pop up stopper programs.

    3. Now check in IE tools\manage add-ons (Win XP SP2 only) making sure that WuWebControlClass is
    enabled. (Select "Add-ons that have been used by Internet Explorer" in the "Show:" drop down list)

    4. You may also wish to check c:\windows\Downloaded Program Files to see if anything is corrupted

    5. Make sure you accepted the Microsoft Trust Certificate

    6. Check security settings, make sure they are not set too high

    7. Delete cookies and temp files

    8. Re-register these files, by clicking Start, Run and typing:-

    REGSVR32 wuapi.dll
    REGSVR32 wuaueng.dll
    REGSVR32 atl.dll
    REGSVR32 wucltui.dll
    REGSVR32 wups.dll

    You should receive a successful message after each one.
    Try Windows Update Again.

    If that hasn’t helped you may need to re-register some more files:-

    net stop cryptsvc
    regsvr32 softpub.dll
    regsvr32 wintrust.dll
    regsvr32 initpki.dll
    regsvr32 dssenh.dll
    regsvr32 rsaenh.dll
    regsvr32 gpkcsp.dll
    regsvr32 sccbase.dll
    net start cryptsvc

    You should receive a successful message after each one.

    TaurArian [MS-MVP] 2005-2006
    "Need more help?;en-us;6527
    TaurArian [MS-MVP], Mar 16, 2006
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