Not able to send or recieve e-mails in Windows Mail

Discussion in 'Windows Vista Mail' started by Ken, Jul 10, 2008.

  1. Ken

    Ken Guest

    I have not been able to recieve or send e-mails since 6/26/08 in Windows
    Mail. The problem seemed to have started when the Windows Updates from that
    day were installed. I get the following message:

    Some errors occured while processing the requested tasks. Please review the
    list of errors below for more details.

    Subject 'Test', Account: 'ipostoffice.worldnet.att.net', Server:
    'imailhost.worldnet.att.net', Protocol: SMTP, Port: 465, Secure(SSL): Yes,
    Error Number: 0x800CCC15

    Account: 'ipostoffice.worldnet.att.net', Server:
    'ipostoffice.worldnet.att.net', Protocol: POP3, Port: 995, Secure(SSL): Yes,
    Error Number: 0x800CCC15

    Account: 'mail.verizon.net', Server: 'mail.verizon.net', Protocol: POP3,
    Port: 110, Secure(SSL): No, Error Number: 0x800CCC15

    Since, the problem started after the Updates were installed, I really
    believe somehow they were the problem. I had hoped the Windows updates which
    were installed today would have solved the problem but no such luck. Any
    ideas?
     
    Ken, Jul 10, 2008
    #1
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  2. Ken

    mysterbob Guest

     
    mysterbob, Jul 10, 2008
    #2
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  3. Ken

    mysterbob Guest

     
    mysterbob, Jul 10, 2008
    #3
  4. Windows Updates can bring out incompatibilities in security software.
    Which antivirus, anti-spyware, and firewall software are you running?
     
    Gary VanderMolen, Jul 10, 2008
    #4
  5. Ken

    azrehan Guest

     
    azrehan, Jul 10, 2008
    #5
  6. Ken

    Ken Guest

    Gary

    I am using Trend Micro PC-cillin Internet Security 14 on my laptop for
    antivirus, anti-spyware and firewall on my Lap Top.
     
    Ken, Jul 10, 2008
    #6
  7. Trend Micro security software is one of the top three troublemakers
    for Windows Mail. As a minimum, turn off any interaction your
    security software has with email. You may want to consult this
    article as to why that is safe:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    If no improvement, do a trial uninstall of Trend Micro, and let us
    know if that made a difference. You can always reinstall, if it
    made no difference.
     
    Gary VanderMolen, Jul 11, 2008
    #7
  8. Like Ken, I have not been able to receive or send e-mail since approximately
    6/26/08 in Windows Mail. I get the following message: Subject 'Fw: Embrace
    your destiny with "Wanted", Account: 'mail.wavecable.com', Server:
    'mail.wavecable.com', Protocol: STMP, Port 25, Secure (SSL): No, Error
    Number: 0x800CC19

    I use Trend Micro Pencillin as my anti virus software.
     
    Gene Dalrymple, Jul 11, 2008
    #8
  9. Trend Micro security programs are among the top three for causing
    problems with Windows Mail. The only way to prove or disprove
    whether it is the culprit is to do a trial uninstall of your antivirus.

    Another solution is to upgrade to Windows Live Mail because it is
    less prone to suffering bad effects from overly aggressive antivirus
    programs.
    In any case, your antivirus must be configured not to scan emails.
    For more on this, see
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
     
    Gary VanderMolen, Jul 11, 2008
    #9
  10. Ken

    Ken Guest

    Gary

    Thanks, for your advice. I turned off the Trend Micro Firewall, turned on
    the Vista Firewall and the e-mail problem I was having went away.
     
    Ken, Jul 12, 2008
    #10
  11. Good to hear. Thanks for your feedback.
     
    Gary VanderMolen, Jul 12, 2008
    #11
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