NTbackup hangs - Preparing to Backup using Shadow Copy...

Discussion in 'Windows Small Business Server' started by Jesse Shumaker, Jun 12, 2008.

  1. Product Version: Windows 2003 SBS w/SP2
    Exchange Version: SP2

    The subject sums up what occurs visibly when I try to run a system state
    backup or any file type backup. here is what the log says:

    Backup Status
    Operation: Backup
    Active backup destination: File
    Media name: "System_State.bkf created 6/11/2008 at 6:47 PM"

    Volume shadow copy creation: Attempt 1.
    Timeout before function completed

    Error returned while creating the volume shadow copy:0xffffffff.

    Error returned while creating the volume shadow copy:ffffffff
    Aborting Backup.


    The operation did not successfully complete.


    I also have these events logged in the application log of the event viewer.
    They are logged in this order as the backup runs.


    EventID: 215
    certsrv.exe (1628) The backup has been stopped because it was halted by the
    client or the connection with the client failed.


    EventID: 6013
    Sqllib error: OLEDB Error encountered calling IDBInitialize::Initialize. hr
    = 0x80004005. SQLSTATE: 08001, Native Error: 18
    Error state: 1, Severity: 16
    Source: Microsoft OLE DB Provider for SQL Server
    Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL
    Security error.

    I have tried a lot of things before making this post and need some help.
    Here's what I've tried.

    1st - Applying this hotifx - this wouldn't apply due to my Service Pack

    2nd - I wasn't able to download this hotfix - I'm assuming my Service Pack
    includes this.

    3rd - Ran through re-registering DLL's.

    1. Open a command prompt
    2. Change directories to \windows\system32 (this is important when you
    begin registering the dlls) by following command

    CD C:\windows\system32

    3. Stop VSS service

    net stop vss

    4. Then register the following dlls and services (be sure you're still in
    the windows\system32 directory at your command prompt):

    regsvr32 ole32.dll
    regsvr32 vss_ps.dll
    Vssvc /Register
    regsvr32 /i swprv.dll
    regsvr32 /i eventcls.dll
    regsvr32 es.dll
    regsvr32 stdprov.dll
    regsvr32 vssui.dll
    regsvr32 msxml.dll
    regsvr32 msxml3.dll
    regsvr32 msxml4.dll

    4th - Found this hotfix http://support.microsoft.com/kb/913100/ that seems
    to be describing what I'm seeing but I can't open it and run it to install
    it. I get this error:

    the image update\update.exe is valid but is for another machine type.

    Any help would be highly appreciated, as this problem is driving me nuts and
    I need to do a backup.

    Jesse Shumaker, Jun 12, 2008
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  2. Try re-registering (regsvr32) ole32.dll. Set the volume shadow copy service
    to Automatic.

    Justin Beightol, Jun 12, 2008
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  3. Whoops...missed a lot of the post...check the VSS service is automatic..I
    see you did the .dll's..\

    Justin Beightol, Jun 12, 2008
  4. Thanks for the reply. It is set to automatic and running.
    Jesse Shumaker, Jun 12, 2008
  5. It's still not working though and I need HELP!!
    Jesse Shumaker, Jun 12, 2008
  6. Jesse Shumaker

    Leythos Guest

    This is a SERVER group, not a Windows XP group.
    Leythos, May 19, 2010
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