NTbackup hangs - Preparing to Backup using Shadow Copy...

Discussion in 'Windows Small Business Server' started by Jesse Shumaker, Jun 12, 2008.

  1. Product Version: Windows 2003 SBS w/SP2
    Exchange Version: SP2

    The subject sums up what occurs visibly when I try to run a system state
    backup or any file type backup. here is what the log says:

    Backup Status
    Operation: Backup
    Active backup destination: File
    Media name: "System_State.bkf created 6/11/2008 at 6:47 PM"

    Volume shadow copy creation: Attempt 1.
    Timeout before function completed

    Error returned while creating the volume shadow copy:0xffffffff.

    Error returned while creating the volume shadow copy:ffffffff
    Aborting Backup.

    ----------------------

    The operation did not successfully complete.

    ----------------------

    I also have these events logged in the application log of the event viewer.
    They are logged in this order as the backup runs.

    1st-

    EventID: 215
    certsrv.exe (1628) The backup has been stopped because it was halted by the
    client or the connection with the client failed.

    2nd-

    EventID: 6013
    Sqllib error: OLEDB Error encountered calling IDBInitialize::Initialize. hr
    = 0x80004005. SQLSTATE: 08001, Native Error: 18
    Error state: 1, Severity: 16
    Source: Microsoft OLE DB Provider for SQL Server
    Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL
    Security error.

    I have tried a lot of things before making this post and need some help.
    Here's what I've tried.

    1st - Applying this hotifx - this wouldn't apply due to my Service Pack
    http://support.microsoft.com/default.aspx?scid=kb;en-us;891957

    2nd - I wasn't able to download this hotfix - I'm assuming my Service Pack
    includes this.
    http://support.microsoft.com/kb/913648

    3rd - Ran through re-registering DLL's.

    1. Open a command prompt
    2. Change directories to \windows\system32 (this is important when you
    begin registering the dlls) by following command

    CD C:\windows\system32

    3. Stop VSS service

    net stop vss

    4. Then register the following dlls and services (be sure you're still in
    the windows\system32 directory at your command prompt):

    regsvr32 ole32.dll
    regsvr32 vss_ps.dll
    Vssvc /Register
    regsvr32 /i swprv.dll
    regsvr32 /i eventcls.dll
    regsvr32 es.dll
    regsvr32 stdprov.dll
    regsvr32 vssui.dll
    regsvr32 msxml.dll
    regsvr32 msxml3.dll
    regsvr32 msxml4.dll

    4th - Found this hotfix http://support.microsoft.com/kb/913100/ that seems
    to be describing what I'm seeing but I can't open it and run it to install
    it. I get this error:

    the image update\update.exe is valid but is for another machine type.

    Any help would be highly appreciated, as this problem is driving me nuts and
    I need to do a backup.

    thanks
     
    Jesse Shumaker, Jun 12, 2008
    #1
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  2. Try re-registering (regsvr32) ole32.dll. Set the volume shadow copy service
    to Automatic.

    JB
     
    Justin Beightol, Jun 12, 2008
    #2
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  3. Whoops...missed a lot of the post...check the VSS service is automatic..I
    see you did the .dll's..\


     
    Justin Beightol, Jun 12, 2008
    #3
  4. Thanks for the reply. It is set to automatic and running.
     
    Jesse Shumaker, Jun 12, 2008
    #4
  5. It's still not working though and I need HELP!!
     
    Jesse Shumaker, Jun 12, 2008
    #5
  6. Jesse Shumaker

    Leythos Guest

    This is a SERVER group, not a Windows XP group.
     
    Leythos, May 19, 2010
    #6
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