ntkrnlpa.exe and SP3

Discussion in 'Windows Update' started by ebasson61, Dec 21, 2008.

  1. ebasson61

    ebasson61 Guest

    Hi

    Trying to install SP3, but keep getting the error message that another
    program is using ntkrnlpa.exe. I've tried closing everything I can think of
    down, but to no avail. I cannot get past this message and so cannot install
    SP3 on XP.

    Any help or clues would be appreciated.

    Thanks
    Eddie.
     
    ebasson61, Dec 21, 2008
    #1
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  2. See this discussion:
    http://social.technet.microsoft.com.../thread/391013c0-1ec0-4be7-8cbc-f36f948ecee7/

    How to troubleshoot an unsuccessful installation of WinXP SP3
    http://support.microsoft.com/kb/950718

    WinXP SP3 - Read all prerequisites for a successful installation
    http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada. Go to
    http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
    XP" then select "Windows XP Service Pack 3"
     
    PA Bear [MS MVP], Dec 21, 2008
    #2
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  3. ebasson61

    JS Guest

    Install SP3 in 'Clean Boot' mode:
    How to configure Windows XP to start in a "clean boot" state
    http://support.microsoft.com/kb/310353
    See the section titled: Manual steps to perform a clean boot in Windows XP,
    skipping step 4.

    Why clean boot:
    A "Clean Boot" insures that only a minimal set of Windows Services and
    applications are running. This means your Anti Virus software, third party
    Firewall and other background applications will not be running; thereby
    reducing the chances that installing SP3 will fail. Just remember to undo
    the "Clean Boot" changes after installing SP3.

    Do not use the Windows Update web site, if at all possible download the
    service pack installation file directly to your hard drive and install SP3
    using this file.

    JS
    http://www.pagestart.com
     
    JS, Dec 21, 2008
    #3
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