Number of recipients or message quota reached

Discussion in 'Windows Live Mail' started by Patzee, Jun 14, 2008.

  1. Patzee

    Patzee Guest

    Looks like I've sent too many emails:
    The message could not be sent because its size exceeded the server's limit.
    You can use the option, located in Tools | Accounts | Properties | Advanced,
    to break messages into smaller parts. Subject 'Re: Gorge Udate, Account:
    'Live OE', Server: '', Protocol: SMTP, Server Response: '552
    5.3.4 Requested action aborted; number of recipients or message quota
    reached', Port: 25, Secure(SSL): Yes, Server Error: 552, Error Number:

    ISP is MSN via
    They were html emails, no graphics and a short list of announcements an
    It's the first time I've used a bulk mailer (GroupMail) and also the first
    time I've tried to email 400 association members. 175 emails were sent
    successfully, but the remaining emails were blocked--

    --and I'm still blocked from sending "any" emails, even a single email

    What is the number of recipents or number of message I can send at one time?
    How long will I be blocked from sending more messages?
    Is there a suggested setting for sending this number of emails?
    Anyway to reset and undo the block?
    Each message is to an unique email address and there are no CC or BCCs, etc.

    How should I schedule these mailings so I don't land up getting blocked --
    or where can I find this information?

    Many thanks!
    Patzee, Jun 14, 2008
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  2. Patzee

    Ildhund Guest

    This may vary from account to account. If I access an MSN account
    with HTTP, signed in and with logging enabled, I can read the
    following in the log:


    Looks like I can have up to 100 attachments, but not more than 50
    Ildhund, Jun 14, 2008
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  3. Patzee

    Patzee Guest


    So, enabling logging will show all that info. This is a good start. I
    couldn't find the message limits, etc. anywhere.

    This info really helps. Now I just have to find out how to get MSN to
    unblock my email.

    Noel, thanks very much!
    Patzee, Jun 14, 2008
  4. Patzee

    ...winston Guest

    Fyi...from the online help file.

    You're prompted to remove recipients before you can send a message
    When you try to send an e-mail message to multiple recipients, you may receive an error message that states that you must remove
    some recipients before you can send your message.

    To troubleshoot this issue, reduce the number of recipients to the number that is indicated in the error message, and then try to
    send your message again.

    To help reduce the amount of junk e-mail (Unwanted, unsolicited, or illicit e-mail or other electronic messages, including spam.)
    sent from Windows Live Hotmail accounts, we limit the number of recipients that you can send a message to at one time. As you
    develop a reputation for not sending junk e-mail, we increase the number of recipients that you can send messages to.
    ...winston, Jun 15, 2008
  5. Patzee

    Patzee Guest


    Huh. I don't know where in the Online Help this appeared, but it's a big
    help. I was wondering how I could send out our one-page newsletters and have
    been looking around for other solutions. Based on what you've posted, it
    looks like I can split up my mailing list over three or four days and over
    time the upperlimit of emails should increase.

    Thanks for the info!
    Patzee, Jun 15, 2008
  6. Patzee

    ...winston Guest

    You're welcome. It may be important to note that information in the online help does not clarify at what point in time and
    increase in the allowed quantity occurs or how often the sent quantity is evaluated.

    ms-mvp mail

    ...winston, Jun 15, 2008
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