Office 2003 Updates Fail w/ 0x80070643

Discussion in 'Update Services' started by John Hornbuckle, Jun 17, 2005.

  1. I've got a couple of machines failing to install some Office 2003 updates.
    Both machines are showing error 0x80070643.

    Here's an excerpt from the log of one of those machines during the time when
    the install was attempting to take place:

    2005-06-17 03:00:09 796 d8 AU Forced install timer expired for scheduled
    install
    2005-06-17 03:00:09 796 d8 AU #############
    2005-06-17 03:00:09 796 d8 AU ## START ## AU: Install updates
    2005-06-17 03:00:09 796 d8 AU #########
    2005-06-17 03:00:09 796 d8 AU # Initiating scheduled install
    2005-06-17 03:00:09 796 d8 AU # Approved updates = 4
    2005-06-17 03:00:09 796 d8 AU <<## SUBMITTED ## AU: Install updates /
    installing updates [CallId = {6F809F52-25C5-4A76-9EFE-730238C68F80}]
    2005-06-17 03:00:09 796 f4 Agent *************
    2005-06-17 03:00:09 796 f4 Agent ** START ** Agent: Installing updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:00:09 796 f4 Agent *********
    2005-06-17 03:00:09 796 f4 Agent * Updates to install = 4
    2005-06-17 03:00:09 796 f4 Agent * Title = <NULL>
    2005-06-17 03:00:09 796 f4 Agent * UpdateId =
    {975CF73C-CB37-4F8C-AB1C-40A74ECAA312}.100
    2005-06-17 03:00:09 796 f4 Agent * Bundles 1 updates:
    2005-06-17 03:00:09 796 f4 Agent *
    {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100
    2005-06-17 03:00:09 796 f4 Agent * Title = <NULL>
    2005-06-17 03:00:09 796 f4 Agent * UpdateId =
    {6B310045-B0C5-4DA0-A604-41E196FE7EDB}.100
    2005-06-17 03:00:09 796 f4 Agent * Bundles 1 updates:
    2005-06-17 03:00:09 796 f4 Agent *
    {A6E84180-3966-449D-BBDD-0E630F1D0C68}.100
    2005-06-17 03:00:09 796 f4 Agent * Title = <NULL>
    2005-06-17 03:00:09 796 f4 Agent * UpdateId =
    {682E3E4C-32DF-462F-87F9-EF7CD73A98FE}.100
    2005-06-17 03:00:09 796 f4 Agent * Bundles 1 updates:
    2005-06-17 03:00:09 796 f4 Agent *
    {3BCA2129-87DF-4368-936D-6CD9B2C226BE}.100
    2005-06-17 03:00:09 796 f4 Agent * Title = <NULL>
    2005-06-17 03:00:09 796 f4 Agent * UpdateId =
    {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93}.100
    2005-06-17 03:00:09 796 f4 Agent * Bundles 1 updates:
    2005-06-17 03:00:09 796 f4 Agent *
    {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}.100
    2005-06-17 03:00:33 796 f4 DnldMgr Preparing update for install, updateId
    = {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100.
    2005-06-17 03:00:33 3156 e08 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0400) ===========
    2005-06-17 03:00:33 3156 e08 Misc = Process: C:\WINDOWS\System32\wuauclt.exe
    2005-06-17 03:00:33 3156 e08 Misc = Module: C:\WINDOWS\System32\wuaueng.dll
    2005-06-17 03:00:33 3156 e08 Handler :::::::::::::
    2005-06-17 03:00:33 3156 e08 Handler :: START :: Handler: MSI Install
    2005-06-17 03:00:33 3156 e08 Handler :::::::::
    2005-06-17 03:00:33 3156 e08 Handler : Updates to install = 1
    2005-06-17 03:00:33 3156 e08 Handler Extracting MSP file stored in CAB
    OUTLFLTR.CAB
    2005-06-17 03:00:34 3156 e08 Handler MSI update
    {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100 using full-file patch
    2005-06-17 03:00:34 3156 e08 Handler : Batch installing 1 updates
    2005-06-17 03:00:36 3156 e08 Handler List of MSPs in transaction:
    2005-06-17 03:00:36 3156 e08 Handler
    C:\WINDOWS\SoftwareDistribution\Download\d0d2299d0c8aea7273d9ad5872a82d25\OUTLFLTR.MSP
    2005-06-17 03:00:36 3156 e08 Handler MSP final command line:
    DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    REBOOT=REALLYSUPPRESS
    2005-06-17 03:00:39 3156 e08 Handler MSP Error List:
    2005-06-17 03:00:39 3156 e08 Handler 1: 1719
    2005-06-17 03:00:39 3156 e08 Handler : MSI transaction completed. MSI:
    0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2005-06-17 03:00:39 3156 e08 Handler : WARNING: First failure for update
    {32FB939A-3A2A-40B0-A328-A4FB188F1879}, transaction error = 0x8024200b, MSI
    result = 0x80070643, MSI action = SetOfficeProps
    2005-06-17 03:00:39 796 334 AU >>## RESUMED ## AU: Installing update
    [UpdateId = {975CF73C-CB37-4F8C-AB1C-40A74ECAA312}]
    2005-06-17 03:00:39 796 334 AU # WARNING: Install failed, error =
    0x80070643
    2005-06-17 03:00:39 3156 e08 Handler : WARNING: Operation failed at update
    0, Exit code = 0x8024200B
    2005-06-17 03:00:39 3156 e08 Handler :::::::::
    2005-06-17 03:00:39 3156 e08 Handler :: END :: Handler: MSI Install
    2005-06-17 03:00:39 3156 e08 Handler :::::::::::::
    2005-06-17 03:00:39 796 f4 DnldMgr Preparing update for install, updateId
    = {A6E84180-3966-449D-BBDD-0E630F1D0C68}.100.
    2005-06-17 03:00:39 3156 db4 Handler :::::::::::::
    2005-06-17 03:00:39 3156 db4 Handler :: START :: Handler: MSI Install
    2005-06-17 03:00:39 3156 db4 Handler :::::::::
    2005-06-17 03:00:39 3156 db4 Handler : Updates to install = 1
    2005-06-17 03:00:39 3156 db4 Handler Extracting MSP file stored in CAB
    MSSP3FRop.cab
    2005-06-17 03:00:39 3156 db4 Handler MSI update
    {A6E84180-3966-449D-BBDD-0E630F1D0C68}.100 using binary-delta patch
    2005-06-17 03:00:39 3156 db4 Handler : Batch installing 1 updates
    2005-06-17 03:00:40 3156 db4 Handler List of MSPs in transaction:
    2005-06-17 03:00:40 3156 db4 Handler
    C:\WINDOWS\SoftwareDistribution\Download\a155a08bf63c7f0f7def205f112953a2\MSSP3FRop.MSP
    2005-06-17 03:00:40 3156 db4 Handler MSP final command line:
    DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    REBOOT=REALLYSUPPRESS
    2005-06-17 03:00:41 3156 db4 Handler MSP Error List:
    2005-06-17 03:00:41 3156 db4 Handler 1: 1719
    2005-06-17 03:00:41 3156 db4 Handler : MSI transaction completed. MSI:
    0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2005-06-17 03:00:41 3156 db4 Handler : WARNING: First failure for update
    {A6E84180-3966-449D-BBDD-0E630F1D0C68}, transaction error = 0x8024200b, MSI
    result = 0x80070643, MSI action = SetOfficeProps
    2005-06-17 03:00:41 3156 db4 Handler : WARNING: Operation failed at update
    0, Exit code = 0x8024200B
    2005-06-17 03:00:41 3156 db4 Handler :::::::::
    2005-06-17 03:00:41 3156 db4 Handler :: END :: Handler: MSI Install
    2005-06-17 03:00:41 3156 db4 Handler :::::::::::::
    2005-06-17 03:00:41 796 3e4 AU >>## RESUMED ## AU: Installing update
    [UpdateId = {6B310045-B0C5-4DA0-A604-41E196FE7EDB}]
    2005-06-17 03:00:41 796 3e4 AU # WARNING: Install failed, error =
    0x80070643
    2005-06-17 03:00:42 796 f4 DnldMgr Preparing update for install, updateId
    = {3BCA2129-87DF-4368-936D-6CD9B2C226BE}.100.
    2005-06-17 03:00:42 3156 b60 Handler :::::::::::::
    2005-06-17 03:00:42 3156 b60 Handler :: START :: Handler: MSI Install
    2005-06-17 03:00:42 3156 b60 Handler :::::::::
    2005-06-17 03:00:42 3156 b60 Handler : Updates to install = 1
    2005-06-17 03:00:42 3156 b60 Handler Extracting MSP file stored in CAB
    MSOop.cab
    2005-06-17 03:00:42 3156 b60 Handler MSI update
    {3BCA2129-87DF-4368-936D-6CD9B2C226BE}.100 using binary-delta patch
    2005-06-17 03:00:42 3156 b60 Handler : Batch installing 1 updates
    2005-06-17 03:00:44 796 3e4 Report REPORT EVENT:
    {43FE19C3-2FFC-4D9B-8F03-5270C8D1F3BA} 2005-06-17
    03:00:39-0400 1 195 101 {975CF73C-CB37-4F8C-AB1C-40A74ECAA312} 100 80070643 AutomaticUpdates Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Update for Outlook 2003 Junk Email Filter (KB894384).
    2005-06-17 03:00:44 796 3e4 Report REPORT EVENT:
    {B1D92CDC-29A9-4F34-86D8-C2888D386361} 2005-06-17
    03:00:42-0400 1 195 101 {6B310045-B0C5-4DA0-A604-41E196FE7EDB} 100 80070643 AutomaticUpdates Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Update for Office 2003 French Spelling Checker and
    Thesaurus (KB892258).
    2005-06-17 03:00:46 3156 b60 Handler List of MSPs in transaction:
    2005-06-17 03:00:46 3156 b60 Handler
    C:\WINDOWS\SoftwareDistribution\Download\a50af33a54ddef336c40e0e90ac583fb\MSOop.MSP
    2005-06-17 03:00:46 3156 b60 Handler MSP final command line:
    DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    REBOOT=REALLYSUPPRESS
    2005-06-17 03:00:47 3156 b60 Handler MSP Error List:
    2005-06-17 03:00:47 3156 b60 Handler 1: 1719
    2005-06-17 03:00:47 3156 b60 Handler : MSI transaction completed. MSI:
    0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2005-06-17 03:00:47 3156 b60 Handler : WARNING: First failure for update
    {3BCA2129-87DF-4368-936D-6CD9B2C226BE}, transaction error = 0x8024200b, MSI
    result = 0x80070643, MSI action = SetOfficeProps
    2005-06-17 03:00:47 3156 b60 Handler : WARNING: Operation failed at update
    0, Exit code = 0x8024200B
    2005-06-17 03:00:47 3156 b60 Handler :::::::::
    2005-06-17 03:00:47 3156 b60 Handler :: END :: Handler: MSI Install
    2005-06-17 03:00:47 3156 b60 Handler :::::::::::::
    2005-06-17 03:00:48 796 f4 DnldMgr Preparing update for install, updateId
    = {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}.100.
    2005-06-17 03:00:48 796 3e4 AU >>## RESUMED ## AU: Installing update
    [UpdateId = {682E3E4C-32DF-462F-87F9-EF7CD73A98FE}]
    2005-06-17 03:00:48 796 3e4 AU # WARNING: Install failed, error =
    0x80070643
    2005-06-17 03:00:48 3156 3e0 Handler :::::::::::::
    2005-06-17 03:00:48 3156 3e0 Handler :: START :: Handler: MSI Install
    2005-06-17 03:00:48 3156 3e0 Handler :::::::::
    2005-06-17 03:00:48 3156 3e0 Handler : Updates to install = 1
    2005-06-17 03:00:48 3156 3e0 Handler Extracting MSP file stored in CAB
    FPCUTLop.cab
    2005-06-17 03:00:48 3156 3e0 Handler MSI update
    {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}.100 using full-file patch
    2005-06-17 03:00:48 3156 3e0 Handler : Batch installing 1 updates
    2005-06-17 03:00:49 3156 3e0 Handler List of MSPs in transaction:
    2005-06-17 03:00:49 3156 3e0 Handler
    C:\WINDOWS\SoftwareDistribution\Download\041929212a427f746fa417bab7643cba\FPCUTLop.MSP
    2005-06-17 03:00:49 3156 3e0 Handler MSP final command line:
    DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    REBOOT=REALLYSUPPRESS
    2005-06-17 03:00:50 3156 3e0 Handler MSP Error List:
    2005-06-17 03:00:50 3156 3e0 Handler 1: 1719
    2005-06-17 03:00:50 3156 3e0 Handler : MSI transaction completed. MSI:
    0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2005-06-17 03:00:50 3156 3e0 Handler : WARNING: First failure for update
    {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}, transaction error = 0x8024200b, MSI
    result = 0x80070643, MSI action = SetOfficeProps
    2005-06-17 03:00:50 3156 3e0 Handler : WARNING: Operation failed at update
    0, Exit code = 0x8024200B
    2005-06-17 03:00:50 3156 3e0 Handler :::::::::
    2005-06-17 03:00:50 3156 3e0 Handler :: END :: Handler: MSI Install
    2005-06-17 03:00:50 3156 3e0 Handler :::::::::::::
    2005-06-17 03:00:50 796 3e4 AU >>## RESUMED ## AU: Installing update
    [UpdateId = {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93}]
    2005-06-17 03:00:50 796 3e4 AU # WARNING: Install failed, error =
    0x80070643
    2005-06-17 03:00:51 796 f4 Agent *********
    2005-06-17 03:00:51 796 f4 Agent ** END ** Agent: Installing updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:00:51 796 f4 Agent *************
    2005-06-17 03:00:51 796 f4 AU # Install call complete for all calls,
    reboot required = No
    2005-06-17 03:00:51 796 f4 AU #########
    2005-06-17 03:00:51 796 f4 AU ## END ## AU: Installing updates [CallId
    = {6F809F52-25C5-4A76-9EFE-730238C68F80}]
    2005-06-17 03:00:51 796 f4 AU #############
    2005-06-17 03:00:51 796 d8 AU #############
    2005-06-17 03:00:51 796 d8 AU ## START ## AU: Search for updates
    2005-06-17 03:00:51 796 d8 AU #########
    2005-06-17 03:00:51 796 d8 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {08783092-40BA-4F82-B1CA-9E284994A50B}]
    2005-06-17 03:00:51 796 f4 Agent *************
    2005-06-17 03:00:51 796 f4 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:00:51 796 f4 Agent *********
    2005-06-17 03:01:11 796 f4 Agent * Added update
    {975CF73C-CB37-4F8C-AB1C-40A74ECAA312}.100 to search result
    2005-06-17 03:01:11 796 f4 Agent * Added update
    {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93}.100 to search result
    2005-06-17 03:01:11 796 f4 Agent * Added update
    {6B310045-B0C5-4DA0-A604-41E196FE7EDB}.100 to search result
    2005-06-17 03:01:11 796 f4 Agent * Added update
    {682E3E4C-32DF-462F-87F9-EF7CD73A98FE}.100 to search result
    2005-06-17 03:01:11 796 f4 Agent * Found 4 updates and 8 categories in
    search
    2005-06-17 03:01:11 796 f4 Agent *********
    2005-06-17 03:01:11 796 f4 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:01:11 796 f4 Agent *************
    2005-06-17 03:01:11 796 f4 Report REPORT EVENT:
    {15DF8617-FB2A-4D82-B43C-58E095676993} 2005-06-17
    03:00:47-0400 1 195 101 {682E3E4C-32DF-462F-87F9-EF7CD73A98FE} 100 80070643 AutomaticUpdates Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Update for Office 2003 (KB885828).
    2005-06-17 03:01:11 796 f4 Report REPORT EVENT:
    {769E326A-84E4-4E7B-8969-4B2BF5BD5B52} 2005-06-17
    03:00:50-0400 1 195 101 {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93} 100 80070643 AutomaticUpdates Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Update for Office 2003 (KB887980).
    2005-06-17 03:01:11 796 f4 AU >>## RESUMED ## AU: Search for updates
    [CallId = {08783092-40BA-4F82-B1CA-9E284994A50B}]
    2005-06-17 03:01:11 796 f4 AU # 4 updates detected
    2005-06-17 03:01:11 796 f4 AU #########
    2005-06-17 03:01:11 796 f4 AU ## END ## AU: Search for updates [CallId
    = {08783092-40BA-4F82-B1CA-9E284994A50B}]
    2005-06-17 03:01:11 796 f4 AU #############
    2005-06-17 03:01:11 796 f4 AU #############
    2005-06-17 03:01:11 796 f4 AU ## START ## AU: Download updates
    2005-06-17 03:01:11 796 f4 AU #########
    2005-06-17 03:01:11 796 f4 AU # Approved updates = 4
    2005-06-17 03:01:11 796 f4 AU AU initiated download, updateId =
    {975CF73C-CB37-4F8C-AB1C-40A74ECAA312}.100, callId =
    {1DE84F9F-3DC1-4B9F-B764-67EF12B4F26B}
    2005-06-17 03:01:11 796 f4 AU AU initiated download, updateId =
    {6B310045-B0C5-4DA0-A604-41E196FE7EDB}.100, callId =
    {40A2B184-F020-45C3-8A01-F112143F73B7}
    2005-06-17 03:01:11 796 f4 AU AU initiated download, updateId =
    {682E3E4C-32DF-462F-87F9-EF7CD73A98FE}.100, callId =
    {F1654C6E-4B81-47C4-AC04-6414581F18CB}
    2005-06-17 03:01:12 796 f4 AU AU initiated download, updateId =
    {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93}.100, callId =
    {1A6015D7-C1A5-4496-8E56-ED318A78E33B}
    2005-06-17 03:01:12 796 f4 AU AU setting pending client directive to
    'Download Progress'
    2005-06-17 03:01:12 796 f4 AU # Pending download calls = 4
    2005-06-17 03:01:12 796 f4 AU <<## SUBMITTED ## AU: Download updates
    2005-06-17 03:01:12 796 73c DnldMgr *************
    2005-06-17 03:01:12 796 73c DnldMgr ** START ** DnldMgr: Downloading
    updates [CallerId = AutomaticUpdates]
    2005-06-17 03:01:12 796 73c DnldMgr *********
    2005-06-17 03:01:12 796 73c DnldMgr * Priority = 2, ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2005-06-17 03:01:12 796 73c DnldMgr * Updates to download = 1
    2005-06-17 03:01:12 796 73c Agent * Title = Update for Outlook 2003
    Junk Email Filter (KB894384)
    2005-06-17 03:01:12 796 73c Agent * UpdateId =
    {975CF73C-CB37-4F8C-AB1C-40A74ECAA312}.100
    2005-06-17 03:01:12 796 73c Agent * Bundles 1 updates:
    2005-06-17 03:01:12 796 73c Agent *
    {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100
    2005-06-17 03:01:12 2152 a48 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0400) ===========
    2005-06-17 03:01:12 2152 a48 Misc = Process: C:\WINDOWS\System32\wuauclt.exe
    2005-06-17 03:01:12 2152 a48 Misc = Module: C:\WINDOWS\System32\wuaueng.dll
    2005-06-17 03:01:12 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:12 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:12 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100] ***********
    2005-06-17 03:01:12 796 73c DnldMgr * Queueing update for download
    handler request generation.
    2005-06-17 03:01:12 796 73c DnldMgr Generating download request for update
    {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100
    2005-06-17 03:01:12 796 73c Handler MSP download: file OUTLFLTR.CAB already
    exists in sandbox directory
    (C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\6ffe3fdbc09202a7e4f247d9bfeed189)
    2005-06-17 03:01:12 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100] ***********
    2005-06-17 03:01:12 796 73c DnldMgr * All files for update were already
    downloaded and are valid.
    2005-06-17 03:01:12 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:12 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:12 796 73c Agent *********
    2005-06-17 03:01:12 796 73c Agent ** END ** Agent: Downloading updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:01:12 796 73c Agent *************
    2005-06-17 03:01:13 796 f4 AU >>## RESUMED ## AU: Download update
    [UpdateId = {975CF73C-CB37-4F8C-AB1C-40A74ECAA312}, succeeded]
    2005-06-17 03:01:13 796 73c DnldMgr *************
    2005-06-17 03:01:13 796 73c DnldMgr ** START ** DnldMgr: Downloading
    updates [CallerId = AutomaticUpdates]
    2005-06-17 03:01:13 796 73c DnldMgr *********
    2005-06-17 03:01:13 796 73c DnldMgr * Priority = 2, ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2005-06-17 03:01:13 796 73c DnldMgr * Updates to download = 1
    2005-06-17 03:01:13 796 73c Agent * Title = Update for Office 2003
    French Spelling Checker and Thesaurus (KB892258)
    2005-06-17 03:01:13 796 73c Agent * UpdateId =
    {6B310045-B0C5-4DA0-A604-41E196FE7EDB}.100
    2005-06-17 03:01:13 796 73c Agent * Bundles 1 updates:
    2005-06-17 03:01:13 796 73c Agent *
    {A6E84180-3966-449D-BBDD-0E630F1D0C68}.100
    2005-06-17 03:01:13 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:13 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:13 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {A6E84180-3966-449D-BBDD-0E630F1D0C68}.100] ***********
    2005-06-17 03:01:13 796 73c DnldMgr * Queueing update for download
    handler request generation.
    2005-06-17 03:01:13 796 73c DnldMgr Generating download request for update
    {A6E84180-3966-449D-BBDD-0E630F1D0C68}.100
    2005-06-17 03:01:13 796 73c Handler MSP download: file MSSP3FRop.cab
    already exists in sandbox directory
    (C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\62cb189abfc250fae347d87b204c9b1d)
    2005-06-17 03:01:13 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {A6E84180-3966-449D-BBDD-0E630F1D0C68}.100] ***********
    2005-06-17 03:01:13 796 73c DnldMgr * All files for update were already
    downloaded and are valid.
    2005-06-17 03:01:13 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:13 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:13 796 f4 AU >>## RESUMED ## AU: Download update
    [UpdateId = {6B310045-B0C5-4DA0-A604-41E196FE7EDB}, succeeded]
    2005-06-17 03:01:13 796 73c Agent *********
    2005-06-17 03:01:13 796 73c Agent ** END ** Agent: Downloading updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:01:13 796 73c Agent *************
    2005-06-17 03:01:13 796 73c DnldMgr *************
    2005-06-17 03:01:13 796 73c DnldMgr ** START ** DnldMgr: Downloading
    updates [CallerId = AutomaticUpdates]
    2005-06-17 03:01:13 796 73c DnldMgr *********
    2005-06-17 03:01:13 796 73c DnldMgr * Priority = 2, ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2005-06-17 03:01:13 796 73c DnldMgr * Updates to download = 1
    2005-06-17 03:01:13 796 73c Agent * Title = Update for Office 2003
    (KB885828)
    2005-06-17 03:01:13 796 73c Agent * UpdateId =
    {682E3E4C-32DF-462F-87F9-EF7CD73A98FE}.100
    2005-06-17 03:01:13 796 73c Agent * Bundles 1 updates:
    2005-06-17 03:01:13 796 73c Agent *
    {3BCA2129-87DF-4368-936D-6CD9B2C226BE}.100
    2005-06-17 03:01:13 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:13 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:13 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {3BCA2129-87DF-4368-936D-6CD9B2C226BE}.100] ***********
    2005-06-17 03:01:13 796 73c DnldMgr * Queueing update for download
    handler request generation.
    2005-06-17 03:01:13 796 73c DnldMgr Generating download request for update
    {3BCA2129-87DF-4368-936D-6CD9B2C226BE}.100
    2005-06-17 03:01:14 796 73c Handler MSP download: file MSOop.cab already
    exists in sandbox directory
    (C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\d1c7fe7992c1f1c0fd0b74675b901cee)
    2005-06-17 03:01:14 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {3BCA2129-87DF-4368-936D-6CD9B2C226BE}.100] ***********
    2005-06-17 03:01:14 796 73c DnldMgr * All files for update were already
    downloaded and are valid.
    2005-06-17 03:01:14 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:14 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:14 796 f4 AU >>## RESUMED ## AU: Download update
    [UpdateId = {682E3E4C-32DF-462F-87F9-EF7CD73A98FE}, succeeded]
    2005-06-17 03:01:14 796 73c Agent *********
    2005-06-17 03:01:14 796 73c Agent ** END ** Agent: Downloading updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:01:14 796 73c Agent *************
    2005-06-17 03:01:14 796 73c DnldMgr *************
    2005-06-17 03:01:14 796 73c DnldMgr ** START ** DnldMgr: Downloading
    updates [CallerId = AutomaticUpdates]
    2005-06-17 03:01:14 796 73c DnldMgr *********
    2005-06-17 03:01:14 796 73c DnldMgr * Priority = 2, ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2005-06-17 03:01:14 796 73c DnldMgr * Updates to download = 1
    2005-06-17 03:01:14 796 73c Agent * Title = Update for Office 2003
    (KB887980)
    2005-06-17 03:01:14 796 73c Agent * UpdateId =
    {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93}.100
    2005-06-17 03:01:14 796 73c Agent * Bundles 1 updates:
    2005-06-17 03:01:14 796 73c Agent *
    {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}.100
    2005-06-17 03:01:14 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:14 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:14 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}.100] ***********
    2005-06-17 03:01:14 796 73c DnldMgr * Queueing update for download
    handler request generation.
    2005-06-17 03:01:14 796 73c DnldMgr Generating download request for update
    {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}.100
    2005-06-17 03:01:15 796 73c Handler MSP download: file FPCUTLop.cab already
    exists in sandbox directory
    (C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\ec213805897cc3532538afaccfb9072b)
    2005-06-17 03:01:15 796 73c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {E3B38C4E-9AC9-47D1-8164-EA0CE29A71AD}.100] ***********
    2005-06-17 03:01:15 796 73c DnldMgr * All files for update were already
    downloaded and are valid.
    2005-06-17 03:01:15 2152 a48 DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-17 03:01:15 2152 a48 DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-17 03:01:15 796 f4 AU >>## RESUMED ## AU: Download update
    [UpdateId = {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93}, succeeded]
    2005-06-17 03:01:15 796 f4 AU #########
    2005-06-17 03:01:15 796 f4 AU ## END ## AU: Download updates
    2005-06-17 03:01:15 796 73c Agent *********
    2005-06-17 03:01:15 796 73c Agent ** END ** Agent: Downloading updates
    [CallerId = AutomaticUpdates]
    2005-06-17 03:01:15 796 73c Agent *************
    2005-06-17 03:01:15 796 f4 AU #############
    2005-06-17 03:01:15 796 f4 AU AU setting pending client directive to
    'Install Approval'
    2005-06-17 03:01:18 796 f4 Report REPORT EVENT:
    {1F932F8F-F350-401D-AE8D-9DA531018F9C} 2005-06-17
    03:01:13-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
    Install Installation Ready: The following updates are downloaded and ready
    for installation. This computer is currently scheduled to install these
    updates on Saturday, June 18, 2005 at 3:00 AM: - Update for Outlook 2003
    Junk Email Filter (KB894384)
    2005-06-17 03:01:18 796 f4 Report REPORT EVENT:
    {714B2CF8-B911-454F-B626-16D24C5091AD} 2005-06-17
    03:01:13-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
    Install Installation Ready: The following updates are downloaded and ready
    for installation. This computer is currently scheduled to install these
    updates on Saturday, June 18, 2005 at 3:00 AM: - Update for Outlook 2003
    Junk Email Filter (KB894384) - Update for Office 2003 French Spelling Checker
    and Thesaurus (KB892258)
    2005-06-17 03:01:18 796 f4 Report REPORT EVENT:
    {80A6DAA8-8919-40D7-82A2-56C873877AB3} 2005-06-17
    03:01:14-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
    Install Installation Ready: The following updates are downloaded and ready
    for installation. This computer is currently scheduled to install these
    updates on Saturday, June 18, 2005 at 3:00 AM: - Update for Outlook 2003
    Junk Email Filter (KB894384) - Update for Office 2003 French Spelling Checker
    and Thesaurus (KB892258) - Update for Office 2003 (KB885828)
    2005-06-17 03:01:18 796 f4 Report REPORT EVENT:
    {1FA99E6E-A04A-418B-A26E-C8733AAA88AF} 2005-06-17
    03:01:15-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
    Install Installation Ready: The following updates are downloaded and ready
    for installation. This computer is currently scheduled to install these
    updates on Saturday, June 18, 2005 at 3:00 AM: - Update for Outlook 2003
    Junk Email Filter (KB894384) - Update for Office 2003 French Spelling Checker
    and Thesaurus (KB892258) - Update for Office 2003 (KB885828) - Update for
    Office 2003 (KB887980)
    2005-06-17 03:01:26 796 d8 AU WARNING: AU found no suitable session to
    launch client in
    2005-06-17 03:12:25 796 3e4 PT Initializing simple targeting cookie,
    clientId = 71a58394-1747-447d-97d0-b583fb32c444, target group = , DNS name =
    tces-irismcinnis.taylor.k12.fl.us
    2005-06-17 03:12:25 796 3e4 PT Server URL =
    http://pps-pe2800.taylor.k12.fl.us/SimpleAuthWebService/SimpleAuth.asmx
    2005-06-17 03:12:41 796 3e4 Report Uploading 4 events using cached cookie,
    reporting URL =
    http://pps-pe2800.taylor.k12.fl.us/ReportingWebService/ReportingWebService.asmx
    2005-06-17 03:12:41 796 3e4 Report Reporter successfully uploaded 4 events.

    I intitiated a Remote Desktop connection to this machine, connecting with an
    account with admin rights. I clicked the WU update icon in the system tray,
    and it said there were updates ready to install. Specifically, the Office
    updates that were failing to automatically install. I successfully installed
    them manually, with no errors.

    Any ideas?
     
    John Hornbuckle, Jun 17, 2005
    #1
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  2. Reported, and known issue...

    WSUS will not update a patched AIP for Office.

    Two options:

    (1) Remove patches from AIP and run AIP as RTM code, and manage patches with
    WSUS.

    (2) Continue to patch AIP and manage Office with patched AIP.
     
    Lawrence Garvin, Jun 18, 2005
    #2
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  3. Is there an easy way to remove the patches from the AIP?
     
    John Hornbuckle, Jun 20, 2005
    #3
  4. setup /a from the original installation media? :)
     
    Lawrence Garvin, Jun 22, 2005
    #4
  5. John Hornbuckle

    Rob Guest

    what if you havent patched office and your cd came with sp1 as part of it?
     
    Rob, Aug 12, 2005
    #5
  6. As of this moment, you'll need to obtain a media kit with the /original/
    (RTM) bits on it. Talk to Media Fullfillment, or your Microsoft Reseller, to
    get a media kit.
     
    Lawrence Garvin, Aug 13, 2005
    #6
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