Office 2003 updates when I don't have Office 2003

Discussion in 'Windows Update' started by Damsel13, Nov 28, 2008.

  1. Damsel13

    Damsel13 Guest

    I have repeatedly had Microsoft Update download a number of updates for
    Office 2003.
    These have always failed and I have searched for answers.
    Everyone is telling me to check OSE, and that's all fine. It's started and
    on Manual.
    I have come to the realisation that I don't actually have Office 2003.

    Update is trying to tell me to install updates:
    Security Update for Office 2003 (KB954478)
    Security Update for Microsoft Office 2003 (KB953404)
    Security Update for Microsoft Office 2003 (KB921598)

    I get this error code for all of the updates:
    Installation Failure
    Error Code: 0x80070643
    Try to install the update again, or request help from one of the following
    resources.

    I am currently running Office XP. Could this be the reason why they won't
    install?
    I have tried hiding them, but Microsoft tells me in giant red letters that
    it's a critical update and should not be hidden.
    Is there any other way to fix this problem? Or should I just hide the
    updates and ignore the red letters. Will this interrupt any further updates
    to my system?
    Thanks in advance for your help. I know this question has been asked 100
    times, but no answer has helped me.
    Cheers
     
    Damsel13, Nov 28, 2008
    #1
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  2. I am currently running Office XP. Could this be the reason why they won't
    No, but it's the reason why the updates are being offered and should be
    installed: "2003 Office Web Components" was probably installed by another
    application.

    Try inserting your Office 2003 CD into the appropriate drive bay before
    attempting to install the updates. Or you can...

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB954478).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Nov 28, 2008
    #2
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