Office 2007 hangs on Save and Save As

Discussion in 'Windows Vista General Discussion' started by GlennS, Feb 5, 2007.

  1. GlennS

    GlennS Guest

    When I try to Save or Save As any new document I create in any Office 2007
    application, the application hangs (not responding). I can open existing
    documents and save them, but cannot Save As and rename them. I have
    uninstalled and reinstalled Office 2007. I have run the Office 2007
    diagnostics and no problems were found. What is the problem?
    GlennS, Feb 5, 2007
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  2. GlennS

    JP Guest

    Please use the Office Newsgroups for Office related questions.

    Do you have permissions to save files in the folder you are
    trying to save to?
    JP, Feb 5, 2007
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  3. GlennS

    GlennS Guest

    Yes. I'm logged in with full administrator rights. I have the same problems
    if I click on the Office button and select Open. The file listing dialog box
    appears, but never populates. Office hangs at that point.
    GlennS, Feb 5, 2007
  4. GlennS

    Chad Harris Guest

    When you lack the expertise to just answer the simple Office question
    instead of parotting your 3rd grade teacher during a hall break, do us a
    favor and keep your ass off the group.

    Chad Harris, Feb 5, 2007
  5. GlennS

    Chad Harris Guest

    Check this MSKB out Glenn and check eventvwr.msc>enter>Application>Word as
    source with down errors for more precise error info:

    You receive an error message or the program stops responding when you save a
    document in Word

    This has nothing soever to do with permissions lol.

    Good luck,

    Chad Harris, Feb 5, 2007
  6. GlennS

    Chad Harris Guest

    This has nothing soever to do with permissions and is a well known glitch
    since Office 97 - 2007.

    Chad Harris, Feb 5, 2007
  7. GlennS

    GlennS Guest

    I have plenty of disk space, about 25GB free. I did the disk cleanup. Still
    not working. Looked at the event viewer, nothing in it gives anything
    usable. Vista problem reporter has reported, but no responses on any of them
    for over a week.
    GlennS, Feb 5, 2007
  8. GlennS

    Chad Harris Guest

    Yep but as the MSKB drives home, this is probably related to CPU and you're
    not going to get a response from the Vista Problem reporter, Glenn, it's
    one way data gathering for the Redmond softies.

    MSFT has not developed a real time common sense error feedback mechanish in
    Vista or at the time of this writing. They've talked about it for years at
    meeting from time to time. They laregely offer a gamut of ectopic,
    metastatic logs often written in HEX which needs special decoding tools and
    expertise to interpret. It won't be helpful to the girls from Desparate
    Housewives who have Vista on their cute little laptops.

    Redmond Softies are good at accumulating gadgets in the real world with your
    money, but otherwise woefully out of contact with the needs of their real
    world customers.

    Do this to improve your CPU efficiencey and see if it helps you with the
    Word dialogue box. At worst, uninstall Office but first use the Windows
    Installer Cleanup Utility (google and download it) if the measures below
    don't help:

    Speed PC and Control CPU Tips/Steps
    1) Trim processes you don't need in TM. Google them or "search engine of
    your choice them" if you have to.

    *Vista Services*

    Part One

    Part Two

    Windows Vista Services Tweak Guide v1.0

    2) Go to

    services.msc in run box and turn off services not needed and there are some.

    3) Run System File Checker.


    In Vista run it from an elevated command prompt. Right click command on
    start and run as administrator.

    4) Run 3 or so spyware scans Windows Defender, , Adaware, and Spybot

    5) Probably the most important for speed consistently and efficient resource
    use DEFRAG with or with 15% free space on
    drive if DK and or >5% if Raxco's Perfect Disk. Download Adaware and

    Spybot from here.
    GOOD Overall Review for Defending Your PC:
    MSFT Defense Site MSFT Security:
    Protect Your PC from MSFT Security:
    MSFT Windows Defender
    MSFT MSRT: (Malicious Software Removal Tool)
    MSFT "Windows One Care" in Wings (AV and Spyware Scans)

    6) Unck items from msconfig start tab you don't need starting and some
    won't start--peoiple who think just uncking for many are naive because there
    are 12 places things can be started including several reg keys like Run Once
    keys and there are serveral.

    7) Turn off Messaging service--it's a security vulnerability and it slows

    8) Defrag very often every other day actually.

    9) Turn off indexing.

    10) Clear TIF and %temp% files (delete) and go to safe mode to get as many
    as u can.

    10) Do troubleshooting with msconfig.

    11) Do Clean boot with msconfig utility and search for the directions here:


    Vista RTM Tweak Guide (Tweaks to Improve Performances),GGLJ:2006-47,GGLJ:en&q=vista+rtm+tweak+guide

    1) Task Manager lists the services on the services tab in Vista.

    2) Type services.msc in run box and using the list of services, click the
    service and you'll get a description of services.

    3) There is a list here of the default services and a description>>click
    "default settings for services" in the left pane.

    4) To view service dependencies
    Open Services.

    In the details pane, right-click the service that you want to view
    dependencies for, and then click Properties.

    Click the Dependencies tab.

    To view services that are associated dependencies of the selected service,
    in the list on the Dependencies tab, click the plus sign next to the

    Many of the services but not all in Vista are the same as in XP, so in that

    Also see the extremely helpful site:
    Black Viper's Service List Services.htm

    Black Viper's Site (Many of the same services in Vista) Services.htm
    This will be helpful
    How to troubleshoot by using the System Configuration utility in Windows XP
    Resources for troubleshooting startup problems in Windows XP
    How to perform advanced clean-boot troubleshooting in Windows XP;en-us;316434
    How to perform a clean boot in Windows XP
    How to Disable a Service or Device that Prevents Windows from Starting

    Also ck out these references:,1558,5155,00.asp and

    Defragging with a decent defrag every day will make a huge dent inefficient
    resource/CPU use.Good luck,CH
    Perfect Disk has a 5 month full functionality trial on now for Windows

    Good luck,


    Chad Harris, Feb 5, 2007
  9. GlennS

    GlennS Guest

    Thanks Chad! I'll give these things a shot. I really appreciate the help!

    GlennS, Feb 5, 2007
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