Office XP Update Sevice Pack 3

Discussion in 'Windows Update' started by jox, Jul 4, 2008.

  1. jox

    jox Guest

    I am trying to install sp3 and it keeps failing with an Error Code: 0xA9B Ho
    wdo I fix this?
    jox, Jul 4, 2008
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  2. jox

    Jerry Guest

    Try the workgroup: microsoft.public.officeupdate - it deals with Office as
    opposed to Windows
    Jerry, Jul 4, 2008
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  3. (cross-post added to Office Update)

    Always disclose your OS and version when you want help,
    even if it is about a specific product.

    <cmd_output OS="XPsp2">
    E:\>set /a c = 0xA9B
    E:\>net helpmsg %c%

    The system cannot find message text for message number 0xa9b in the message file for NETMSG.

    Does the installation of Office products make that message number defined?

    Are you sure you have the right code? FWIW nothing useful comes up with
    this search by either Live Search or Google web search:

    (0x0A9B OR 2715) code office

    Otherwise what you should do is search your harddrive for files which the
    update wrote to (during the time the update was running) which contain either
    representation of the code and look for the context that you find it in.

    BTW as another poster has already mentioned you are more likely to get
    informed help about updates to Office products in an Office newsgroup.
    Cross-posting for convenience.

    Good luck

    Robert Aldwinckle
    Robert Aldwinckle, Jul 4, 2008
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