Offline file problem - user can't see offline cache offline!

Discussion in 'Windows Small Business Server' started by xrs444, Nov 12, 2004.

  1. xrs444

    xrs444 Guest

    Hello all, interesting problem, if anyone can help I'd be very much
    appricative, also it might be of help to people who haven't experienced it
    yet but will! :)

    Running SBS 2003 and offline files for my users My Documents as SBS likes to
    do, they all have laptops and so this works very nicely, until now.

    Just had a phone call from a user who after syncing then shutting down his
    laptop last night on the network a, has discovered after booting up this
    morning that there are *no* files in his My Documents folder! not had a
    chance to look at the laptop as the user is working away, and I can't see
    anything obvious in the logs. It's happened once before with a different
    user and was fixed at the next sync, but this is hardly ideal if the user is
    away for a few days! The files are all fine server-side.

    Not sure where to start looking for the solution to this one, any
    suggestions would be most helpful!

    Thanks all,
    xrs444, Nov 12, 2004
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