Offline Files "Change Limits" button not working

Discussion in 'Windows Vista Networking' started by Eriq, Jan 7, 2008.

  1. Eriq

    Eriq Guest

    My Offline Files has been doing some strange things lately. Not only does my
    computer lock up to 100% CPU usage every 2 minutes for 1 minute at a time
    due to the CSCService (Offline Files), but the "Change Limits" button under
    the Disk Usage tab in the Offline Files control panel does not not work.
    When I click on "Change Limits", nothing happens.

    If I click on the "Delete Temporary Files..." button, a status bar appears
    and stays on screen. I clicked this button and left the house for more than
    5 hours and came back and it was still on the progress indicator.

    In the control panel, it shows 99 GB in use and 99 GB available (???) in the
    overview. I have 250GB HD so not sure why it's showing I have 99GB
    available. And under Temporary offline files, it shows 99 GB in use and 99
    GB available. It's like my offline files has become corrupt somehow.

    This is the 2nd time I've had to re-install Vista due to problems like this.
    I really need to keep offline files enabled, but it just doesn't seem to
    work and/or causes my computer to crap out.

    Does anyone know how to repair/reset the Offline Files so I can change the
    limits in the Control Panel again???
    Eriq, Jan 7, 2008
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  2. Eriq

    bikky Guest

    Mine too

    I've got pictures, videos and music available offline. They're graye
    out so i can't do anything with them

    I can't re-enable any other folder, i tick the box or click availabl
    offline, nothing happens, go back to properties and its not selected

    cant change the cache size as above

    and all this because vista decided that i needed 60gig off offlin
    files for a 4.5gig folder and a 1 gig folder

    i disabled offline files, deleted the csc contents, re-enabled offlin
    and now cannot sync what i had before

    BUT I'VE found a solution

    I'm dumping vista and putting xp on

    i might use another MS operating system when they sell one that works
    not sells the users a beta version to test
    bikky, Mar 11, 2008
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  3. Eriq

    BMC134 Guest

    Seen this question all over the internet, and haven't come across a
    solution so thought I'd post a reply.

    I've just found a solution that appears to work.

    Go to Control Panel, and disable Offline Files. Restart.

    Take ownership of C:\Windows\CSC (or wherever your Offline Folders
    store is located).
    Delete C:\Windows\CSC (or wherever your Offline Folders store is

    Go to Control Panel, enable Offline Files. Restart.

    Re-setup your syncs.
    BMC134, Jun 17, 2008
  4. Robert L. \(MS-MVP\), Jun 18, 2008
  5. Eriq

    cryptosmashr Guest

    To reset offline folders edit registry
    Make a Dword entry FormatDatabase and set it to 1

    or copy pase next line in dosbox:
    REG ADD HKLM\Software\Microsoft\Windows\CurrentVersion\NetCache /v
    FormatDatabase /t REG_DWORD /d 1 /f

    Reboot machine and offline folders wil restart from scratch.
    Selected folders will resync.

    To change offline folder cache use Group policy editor
    1. Click Start, click Run, type gpedit.msc, and then click OK.
    2. Expand Computer Configuration, expand Administrative Templates,
    expand Network, and then click Offline Files.
    3. In the right pane, double-click Default cache size.
    cryptosmashr, Sep 25, 2008
  6. Eriq

    gerrard Guest

    I use this machine as a PVR and media extender synching my music and
    pictures to it from the home "server" machine where I hold all media

    I also had this problem with my offline files and the fact my system
    disk was showing 20BG free after scavenging all the dross files out of
    it. I was unable to account for or find some 60GB of files but nowhere
    could I find the culprit until I downloaded treesize, logged on as admin
    and then ran treesize as admin. Then I saw the 60GB CSC files which
    equated to my offline files.

    So I followed the advice above re. offline file disable and reduce file
    limits but vista would not let me release the offline cache. So I tried
    to take ownership and delete them manually but even though I own all of
    this stuff, in a strange HAL-like Dark star way my machine would not
    allow me to delete my own files.

    So I followed a link to Microsoft 'You may be unable to delete the
    cache of offline files from the client-side caching (CSC) cache
    on an offline Windows Vista-based client computer'
    ( where there is apparently a
    hot-fix for precisely this problem. I downloaded, unzipped and ran it
    but it gave me a message "The update does not apply to your system".

    So here I am with a vista rotweiller which will not let me delete my
    own files. Not happy
    gerrard, Nov 18, 2008
  7. Eriq

    gerrard Guest

    having said all that I looked some more and applying new ownership
    properties at the top-level folder does not appear to work BUT this is
    possibly because some of the lower level folders contain "dodgy" files
    such as "thumbs" and "desktop". The way around this is to start at each
    "child" folder and take ownership of that folder by using the
    "properties tab" / security tab / advanced / edit / check BOTH boxes
    (replace all existing inheritable permissions)

    Once you do this you find and isolate the rogue lower level folders
    which contain files the system refuses to tamper with. Then you can
    delete the compliant folders and leave the dodgy ones where you have to
    take ownership individually.

    or thats how I did it anyway. My problem was that I have 25GB of music
    organised by WMP and somehow over the years some of the album folders
    seem to have acquired those odd files. Similarly just started tackling
    the photos but may opt to leave them in cache for now as I now have 45GB
    where before I had 20. Perhaps enough space to play with ubuntu, nah
    just kidding. The lesson here I think is be careful how you use offline

    The reason I had this difficulty is the wireless connection between
    this vista/TV machine used as media extender and the home file server
    (XP) is not fast enough to transfer pictures and music never mind video
    unless you store offline copies in cache. I did not want to splash out
    on a new machine with TB of space until I understood the MC experience.
    A new machine with say 100GB assigned to the system disk or - maybe no
    partitioning - would probably not have stumbled over this issue at all.
    Interestingly the X-box works fine in this mode - albeit like an
    aircraft taking off.
    gerrard, Nov 18, 2008
  8. Eriq

    gerrard Guest

    Third pass. i think this is what it boils down to. When you cannot
    delete a folder or file in Vista you may have to take explicit ownership
    of it and pass the credentials down to all the child files. You can do
    this by viewing the properties/security tag of the higher level folder.
    Then select "advanced" button. Select the "owner" tab and on that page
    click "edit" Click on your name (assuming added earlier), and tick the
    "replace owner on subcontainers and objects" box. Click ok.

    obviously make sure you have backups etc. apologies if someone already
    described this and i was too dense to understand
    gerrard, Nov 18, 2008
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