One user can't browse, others can, on same Vista PC

Discussion in 'Internet Explorer' started by Derek, Mar 1, 2007.

  1. Derek

    Derek Guest

    I have Vista with multiple user accounts configured on the PC. Under one
    user's account, it is now impossible to browse the Internet (although it used
    to work fine). Under all of the other accounts, IE works fine. What could
    cause IE to fail for just the one user? I have tried resetting IE but that
    did not help. Internet connectivity is fine. Even the affected user can
    successfully ping web sites from the command window.
    Derek, Mar 1, 2007
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  2. Derek

    Rob ^_^ Guest

    Hi Derek,

    On the problem account, try running IE7 in no-Addons mode
    (Start>Programs>Accessories>System Tools>Internet Explorer (no-Addons)

    If it then works disable or uninstall any suspicious toolbars (possibly
    SiteAdvisor or Browster or UPromise (<- Definately not IE7 friendly))

    Connection issues - check the user's connections settings (Tools>Internet
    Options - Connections tab) and that they match other users settings.

    Rob ^_^, Mar 1, 2007
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