page fault in nonpaged area

Discussion in 'Windows Vista Performance' started by Sugar, Oct 11, 2007.

  1. Sugar

    Sugar Guest

    My first computer ever! e-machine with Vista Premium Home; I get this big
    blue screen with
    STOP:eek:xooooo5o(oxf5eo718,oxooooooo1,ox81d4f0b5,oxooooooo2)and
    Page_fault_in_nonpaged_area ; and something about disable bios memory
    options such as caching or shadowing. It usually takes about 2-3 hours of
    surfin or workin and then BLAM! Help Pleze.
     
    Sugar, Oct 11, 2007
    #1
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  2. Sugar

    Rick Rogers Guest

    Hi,

    The error is a driver issue, but the fact that the system runs for a while
    before this occurs is unusual. It may be a faulty component that is
    overheating and not responding properly at that point.

    Is a module listed as being involved? Does it mention anything about
    creating a dump file?

    Disabling rom shadowing may help. To do this you need to access the system
    BIOS at startup, before Vista begins to load, and check the advanced
    options.
     
    Rick Rogers, Oct 11, 2007
    #2
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  3. Sugar

    Sugar Guest

    New computer;New future nerd. Yes a memory dump 100 shows up ; I have no
    ideal what disabling rom shadowing is; I do not know how to access the system
    bios at start-up ; I do not know how to check the advance options. is there
    any hope ?
     
    Sugar, Oct 12, 2007
    #3
  4. Sugar

    Rick Rogers Guest

    Hi,

    There's always hope. Look under C:\Windows\minidump for the most recently
    created file. Send it to me at using a subject line of 'per
    req' (if you don't use this subject line, I'll never see it).

    Accessing the system BIOS is done by hitting the appropriate keys during the
    initial power on. This is usually evidenced by a screen message that says
    something like "hit F2 to enter setup". This page has a nice overview on a
    number of different systems and how to access this:
    http://michaelstevenstech.com/bios_manufacturer.htm

    Once in the BIOS, depending on how it is configured, you will generally find
    rom shadowing under the more advanced options relating to the video and
    processor.
     
    Rick Rogers, Oct 12, 2007
    #4
  5. Sugar

    Sugar Guest

    I have no ideal what look under C:/ windows/minidump means! But when this
    computer blue screens I go to Problem Reporting in my control panel and it
    shows Windows Modules Inst...WINDOWS-WCP-OTHER-FAILU... AND WHEN i VIEW THE
    PROBLEM IT SAYS Windows Module Installer Os version:6.0.6000
    File:Base/xml/udom_microdom.cpp Function:RTlcreatemicrodon
    Line:4493 Status:c000a083 OSVersion:6.0.6000.2.0.0.768.3 Local
    ID:1033 Files that help describe the problem poqexec.log
    Cbs.log Memory.hdmp Minidump.mdmp I hope this is what you need
    because most of the last reply I didnot and do not know what you are asking
    for. Sugar
     
    Sugar, Oct 13, 2007
    #5
  6. Sugar

    Rick Rogers Guest

    Hi Sugar,

    Click start, type "Windows Explorer". Right click the entry that appears in
    the start menu and select 'run as administrator'. Click continue at the UAC
    prompt. Click in the address bar of Windows Explorer, then type
    "C:\Windows\minidump" and hit <enter>. You should see a collection of files
    that start with "minixxxxxx-xx" where the x's are the creation date of the
    file. I need you to send the one that is dated most recently (just right
    click it and use 'send to/email').

    If you cannot see the files I am referring to, click start and type 'control
    folders' and hit <enter>. On the second (view) tab there are a number of
    options to check and uncheck. Click the line to "show hidden files and
    folders", and uncheck the box that hides operating system files. Then go
    back and repeat the steps above.
     
    Rick Rogers, Oct 13, 2007
    #6
  7. Sugar

    radakaiman Guest

    I'm getting the same type of error...

    page fault in nonpaged area
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 50
    BCP1: F524D880
    BCP2: 00000000
    BCP3: 81CE7527
    BCP4: 00000002
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    I don't have an option to disable rom shadowing in my bios?
    Any thoughts , possible a program i have installed?
     
    radakaiman, Oct 13, 2007
    #7
  8. Sugar

    Rick Rogers Guest

    Hi,

    Not all BIOS' will have the option, it's dependent on manufacturer. OEMs in
    particular modify the instruction set to limit alteration by the end user.
    The error, as stated with the originator of this thread, is a driver issue.
    Check the event viewer to see if a module is listed as being involved.
     
    Rick Rogers, Oct 13, 2007
    #8
  9. Sugar

    Sugar Guest

    I stopped my anti-virus,phishing filter,spam filter, and almost everything
    else connected in that area and still to no avial-Blue Screen after a hour or
    two.
     
    Sugar, Oct 16, 2007
    #9
  10. Sugar

    Rick Rogers Guest

    Have you sent the minidump file yet? I've not seen it.
     
    Rick Rogers, Oct 16, 2007
    #10
  11. Sugar

    Sugar Guest

    I sent the mini-dump on 10-14 and your reply was content non-specific w/Ref.
    to Kernel file (ntkrnlpa exe.) I did more checking and don`t know how I did
    it but I came up with a Summary Page evvent; Source:WerSvc Event id:5007
    Level: Error Keyword : Classic I don`t know if this is involved too but I
    found it somewhere on the computer.
     
    Sugar, Oct 17, 2007
    #11
  12. Sugar

    Rick Rogers Guest

    Ok, I didn't connect that email with you. The event record doesn't help.
     
    Rick Rogers, Oct 18, 2007
    #12
  13. Sugar

    Sugar Guest

    I finally can look in C: and in Windows>System32>DRVSTORE all the letters
    are in blue print and not black like the rest of the files, why is this in
    blue? does this mean anything? also in C:Windows>Temp there has got to be a
    bizillion files and most with nothing in them or 0kb ; also in my problem
    report for windows it says Module Installer and files that help describe the
    problem are poqexec.Log and I found this in C:Windows>winsxs and it says the
    files are empty and I could not delete this file. I really really hope
    something in here helps. thanx Sug
     
    Sugar, Oct 18, 2007
    #13
  14. Sugar

    Rick Rogers Guest

    Hi,

    The blue color indicates they are compressed - did you somehow manage to do
    this from the Windows system folder advanced properties? They are not
    normally compressed, or is it just files within that folder?

    Have you opened the log file to see what information it may contain?
     
    Rick Rogers, Oct 18, 2007
    #14
  15. Sugar

    Sugar Guest

    Yes I found my way into the advanced properties and it said I could free up
    space to compress zip something and yes I did. I have tried to open folders
    in most of everything but it won`t let me open anything I have tried browsing
    other applications even media center but I still cannot open anything, I
    believe I may have compressed this in the last day or two as I have been
    trying anything and everything to stop this blue screen.
     
    Sugar, Oct 18, 2007
    #15
  16. Sugar

    Rick Rogers Guest

    Hi,

    Start by undoing the compression. Trying things hit & miss is very unlikey
    to resolve the problem, but let's start by undoing whatever you've done so
    far.
     
    Rick Rogers, Oct 19, 2007
    #16
  17. Sugar

    Sugar Guest

    OK I uncompressed the DRVSTORE in System32 I had also deleated my browsing
    history but that is gone now.
     
    Sugar, Oct 19, 2007
    #17
  18. Sugar

    Rick Rogers Guest

    Ok, can you now send me the poqexec.log, same conditions as with the memory
    dump.

    Also, what Antivirus program do you have installed?
     
    Rick Rogers, Oct 19, 2007
    #18
  19. Sugar

    Sugar Guest

    I sent the poqexec.log file but it had nothing init (I think) cuz it would
    not let me open it up and also i sent you the list of my antivirus programs
    and I tried to shut them off but I think i may have deleated them as they
    don`t work now. Sugar
     
    Sugar, Oct 23, 2007
    #19
  20. Sugar

    Sugar Guest

    Did you find out what is causing your blue screen? I`m still fighting with
    mine.
     
    Sugar, Oct 25, 2007
    #20
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