PC hangs when trying to access Windows Update

Discussion in 'Windows Update' started by Chris, Sep 29, 2004.

  1. Chris

    Chris Guest

    Hi all, like everyone else here I tried to go to Windows Update to
    install SP2, unfortunately, when I goto Windows Update, the browser
    hangs when it is checking for available updates for my computer (it
    has the green bar that goes back and forth across the screen).

    The error message I got was 0x8DDD0009. Windows Update has
    encountered an error and cannot display the requested page. Try
    refreshing the page, clearing your Internet Explorer Temporary
    Internet Files, closing and restarting Internet Explorer, or trying
    Windows Update again later.

    I have cleared out my Temporary Internet Files, and have tried to
    access Windows Update about 7 times since SP2 came out.

    To make matters worse, Microsoft doesn't have a Knowledge Base article
    pertaining to this specific error message so I am out of options here.

    If anyone has any ideas on how to fix this problem please tell me.

    Chris, Sep 29, 2004
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  2. Hi

    You could try the steps in this post to try to get WU to work:


    If nothing there worked, try the steps in this post:


    If that didn't work either, and you have Windows XP SP2 installed,
    check that the WuWebControlClass is enabled in Internet Explorer:
    Torgeir Bakken \(MVP\), Sep 29, 2004
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