Performance and Usage Reports Problem.

Discussion in 'Windows Small Business Server' started by James, May 31, 2005.

  1. James

    James Guest

    This is a long post - but please take the time to read it especially if you
    like solving sticky problems. So far this has beaten one MVP.

    This problem has been plagueing me since I installed SBS2003 about 6 months
    ago. One MVP has tried but not been able to suggest a solution on their own
    SBS forum (i think I was thrown into the too hard basket - but considering
    they were volunteering their time I have to respect that .. and say "hey
    thanks for trying"). They have suggested that I post here to see if any one
    else has any ideas. Background from an MVP discussion is provided here:

    1/ My 'extended server usage reports' are being returned like the following:

    \#L_USAGE_WEB_ACTIVITY_TEXT\#Web Activity by Computer
    \#L_USAGE_WEB_TRAFFIC_TEXT\#Daily Web Traffic
    \#L_USAGE_SECTION_EMAIL_SENT_TEXT\#E-mail Sent
    etc... with no details.

    Usage Reports are being emailed the same.

    Also 'server performance reports' are blank - with no information in them.

    2/ when I try and go to http://servername/Monitoring/ I get an error page
    at:
    http://servername/Monitoring/error.aspx?aspxerrorpath=/Monitoring/query.aspx

    (the same page that is returned in point 3 below)

    3/ when I click Create New Report button in the Usage report page, I get an
    error page as follows:

    The page cannot be displayed
    An error occurred on the page you are trying to view.

    --------------------------------------------------------------------------------

    To work around this problem, perform the following steps. After each step,
    try again to access the page.
    Ensure that the MSSQL$SBSMONITORING service is started.
    Ensure that the server is not low on memory or disk space.
    Restart the server.
    Verify that the server is functional and that there are no system-wide
    problems.
    Run the Set Up Monitoring Reports and Alerts task in the Server Management
    Monitoring and Reporting taskpad.
    _______

    I checked MSSQL is running - fixed that problem.
    No probs with memory or disk space
    have restarted the server
    no system wide problems as far as I am aware.
    Have run - and re-run the Set up monitorin Reports and Alerts task.

    4/ I removed MONITORING, (Add/remove programs, Windows Small Business Server
    2003, when you are at the components screen, choose Maintenance in the Server
    tools, than remove monitoring).
    Restarted server, installed MONITORING, restarted, and configured Monitoring
    (in the To Do List) ..
    ..
    but I am still getting the same problem

    5/ I Uninstalled the SBS Monitoring component. I Uninstalled Microsoft SQL
    Server Desktop Engine (SBSMONITORING). I deleted the following registry keys:
    1. Delete
    HKEY_LOCAL_MACHINE\SOFTWARE\Mi­crosoft\SmallBusinessServer\Mo­nitoring
    2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Mi­crosoft\Microsoft SQL
    Server\SBSMONITORING

    I then Deleted IIS Virtual Directory, and renamed the following folders: 1.
    Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
    MSSQL$SBSMONITORING.OLD
    2. Rename c:\inetpub\monitoring to monitoring.old

    I then reinstalled the Monitoring component (Small Business Server
    maintenance etc), and re ran the Monitoring setup in the to-do-list.

    STILL NOTHING ?!$%[email protected]!

    The reports appear the same, and I am weary, frustrated and desparately
    seeking a solution.

    Please, if anyone can offer any other suggestions (besides replacing the os
    with Linux) I am all ears.

    James
     
    James, May 31, 2005
    #1
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  2. Hello James,

    Thank you for posting to the SBS Newsgroup.

    Due to it is a cross post, I suggest you that please refer to your another
    post for my reply.

    Thanks for your understanding!

    Best regards,

    Brandy Nee

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

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    Brandy Nee [MSFT], Jun 1, 2005
    #2
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