Permission on C:\ProgramData

Discussion in 'Windows Vista General Discussion' started by Almir Junior, Oct 13, 2007.

  1. Almir Junior

    Almir Junior Guest


    My lap top (Windows Vista Home Premium) came with Norton Antivirus
    installed. When it expired its trail period, I decide install the Symantec
    Antivirus Enterprise (my company has an agreement in which I can instal this
    version in my home computer). The unisntall of Norton was OK. However, when I
    tried to install the new one (Symantec Antivirus) I am receiving the
    following message:

    The file 'C:\ProgramData\Application Data\Symantec\Symantec Antivirus
    Corporate Edition\7.5\vd213413.xdb' could not be opened. Please check that
    your disk is noit full and that you have access to the destination directory.
    The system cannot find the path s

    I tried several changes. I could change the owner of C:\ProgramData (it was
    System and now it is my user) but I can't change the permission of this

    I have inly 1 user and this is an admininstrator.

    What shall I do ?

    Thanks in advance
    Almir Junior, Oct 13, 2007
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  2. Andre Da Costa[ActiveWin], Oct 13, 2007
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  3. Almir Junior

    HeyBub Guest

    Don't use Norton. Virtually no one approves of its use.

    Not only is it a resource hog, but it conflicts with installations and other
    system functions. Further, it is damn hard to remove.
    HeyBub, Oct 13, 2007
  4. Almir Junior

    Joe Morris Guest

    Is the version of SAV that you're attempting to install one which is
    explicitly documented as being compatible with Vista? V11.x is supposed to
    be compatible as is; while I can't vouch for the idea that no
    other version is Vista-compatible I wouldn't assume that any other flavor is

    Your company IT staff should be able to tell you if what they've made
    available is expected to work with Vista; if not, they might be interested
    in using your systems as a testbed to try out the correct SAV package in a
    Vista environment.

    Joe Morris
    Joe Morris, Oct 14, 2007
  5. Almir Junior

    Almir Junior Guest

    Yes, I did. I think the Norton uninstall was OK. My problem is with the
    Symantec installation. When I try to install it I get a message informing
    that it is required permission ot write in 'C:\ProgramData\Application Data.
    My user is administrator and I already tried right click in the mouse and
    choose the option "run as administrator". Nothing works.
    Almir Junior, Oct 14, 2007
  6. Almir Junior

    uvbogden Guest

    I suggest right-click on Symantec folder, Properties, Security--take
    Ownership, then click out of properties back to the folder. Then right-click
    Symantec again, Properties, Security and then grant yourself Full Control.
    Make sure when you take Full Control that this Apply To "This folder,
    subfolders, and files". If you're still not able to grant yourself Full
    Control, click on Advanced and make sure your permissions are "not
    inherited". If they are inherited, uncheck "include inheritable permissions
    from this object's parent". You may have to Add your Username back to the

    If you're still having problems opening the .exe file, click on Start, type
    in Start Search box "Windows Explorer", right-click on Windows Explorer, then
    Run as Administrator. Then navigate to the .exe file and open it.
    uvbogden, Oct 16, 2007
  7. Almir Junior

    uvbogden Guest

    I meant to add that Vista Uninstaller is ineffective and sometimes even with
    Norton Removal Tool, remnants of Symantec remain on your computer and prevent
    any AV reinstall or new install. You can get rid of these blocking remnants
    by using Smarty Uninstaller available at this link:
    uvbogden, Oct 16, 2007
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