Personal files gone BYE BYE after Vista upgrade!

Discussion in 'Windows Update' started by Marauder121, Jan 12, 2008.

  1. Marauder121

    Marauder121 Guest

    I upgraded to Vista Home Premium from Windows XP Media, and yes I've done my
    research. I opened C:\ right away and i was like. "wow they cleared a lot of
    disk space" only to avail, I lost all my movies, all my mp3s, all my
    photos... resume's, etc. Yes, I've done PLENTY of research and digging
    through my harddrive and the internet. There is NO "Windows.Old" file. No
    trace of "mp3" ANYwHERE!

    Tried Data Recovery, etc. Tried everything. I've got nothin. I lost a lot of
    personal stuff with this, family photos of those who arent with me anymore,
    pictures from Iraq. Everything. Any suggestions?
    Marauder121, Jan 12, 2008
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  2. Forwarded to appropriate newsgroup via crosspost: Vista General.
    PA Bear [MS MVP], Jan 12, 2008
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  3. Marauder121

    Malke Guest

    Marauder121 - You upgraded your operating system without first backing
    up? As you have now discovered, this was unwise. If there is no
    Windows.old and you have searched for your files, then you have lost
    them. Stop using the computer immediately. Using the machine only
    decreases the possibility of recovering any of the data.

    Since you weren't specific about what data recovery products you used,
    here are some links to data recovery software in case you want to try
    some others. I use EasyRecovery Pro, but it is expensive. Depending on
    your skills and situation, it might be better for you to take the
    machine to a computer professional who does data retrieval.
    PCInspector File Recovery -
    Executive Software “Undelete” -
    R-Studio -
    File Scavenger -
    Ontrack's EasyRecovery -

    If you have already tried consumer-level data recovery procedures, then
    the only path left is to send the hard drive to a professional data
    recovery company like Drive Savers (my preference) or Seagate Data
    Recovery. General prices run from $500USD on up. Drive Savers recovered
    all the data on a failed laptop drive for one of my clients and it cost
    $2,700. He thought it was worth the money; only you know what your data
    is worth. I understand that some insurance companies are now covering
    data recovery charges so check with yours.

    Drive Savers -
    Seagate Data Recovery Services -

    When this is over, create and implement a backup strategy so this sort
    of thing doesn't happen to you again.

    Malke, Jan 12, 2008
  4. Uh-huh. Tell me something: When you buy a new car, is all the accumulated
    crap in the glove box of the old car found in the glove box of the new one?
    PA Bear [MS MVP], Jan 12, 2008
  5. Marauder121

    Frank Guest

    Sorry, but Vista does not wipe the drive clean when it upgrades from one
    OS to Vista.
    Frank, Jan 12, 2008
  6. That's a false analogy. Buying a new car would correspond more
    closely to buying a new computer, and no, I wouldn't expect old data to
    magically be preserved. But a software update is like taking your car
    to the garage for a brake job and when you get it back your glove box and
    trunk are empty.

    Damn straight I expect an OS upgrade to preserve user data. Or
    at least warn me if it can't.
    the wharf rat, Jan 12, 2008
  7. the wharf rat wrote:
    Well, you gotta do it right, for one. And if you value your personal data,
    it'd be foolish not to have made a backup (and maintain incremental backups
    all along) before making changes as drastic as upgrading the OS.
    PA Bear [MS MVP], Jan 12, 2008
  8. Marauder121

    Dave Guest

    I did an upgrade from XPMCE to VHP, and didn't lose any of my files.
    Perhaps the OP made a mistake and did a clean install instead of an upgrade.
    Or perhaps there is some confusion over the word "upgrade".
    In any case, it shouldn't matter, because if you want to keep your data, you
    will back it up.
    Dave, Jan 12, 2008
  9. Marauder121

    Marauder121 Guest

    So. "Frank" says upgrading doesn't clear files, other people are arguing you
    should back up your files. What a conundrum? And the only thing that pisses
    me off is Vista kept all the worthless **** like "Diablo 1" but deleted
    folders named "my pictures, mp3s, resumes, homework, etc". Yeah that makes
    sense. And in all my years I've never had an OS delete personal files. Clean
    install yes, but I clearly bought "Windows Vista Home Premium Upgrade" for
    that reason. But whatever. In the end, it's microsoft that sucks, yet again.
    Not to mention the ONE video game i play on my laptop (World of Warcraft) now
    runs like crap, averaging around 15 fps. yes, i've tweaked all that is
    tweakable, upgraded every driver known to mankind.

    In this case, Microsoft fails, deleting personal files without informing the
    user first.
    Marauder121, Jan 13, 2008
  10. Marauder121

    Kerry Brown Guest

    So you would recommend a person switch to a new distro in Linux without
    backing up their data?
    Kerry Brown, Jan 13, 2008
  11. Conversation in its entirety (archived indefinitely):

    <responses inline>
    Before you read and likely go ballistic - have you tried an application
    called "Undelete"? Get the trial - see if it finds any of your files.
    I also assume you have done all the searches - making sure you can see and
    search all files and folders on the system...
    If you were going to do ANYTHING as major as a change of the core operating
    system - a wise person would suggest backing up your files first. I suggest
    it whenever I am explaining to someone how to install Service Pack 2 for
    Windows XP. Things may be designed so that they do not interfere with your
    personal files - but sometimes - things don't work as designed for various
    reasons. There are millions upon millions of possible hardware and software
    configurations out there - including some differing only because one system
    is infected/infested with something and another is not.

    It would be unwise (stupid, if you will) to not backup your files before
    doing something major to your computer. After all - think of all the
    situations in life that would be made less intimidating/daunting if you
    could make a backup and revert to that backup before proceeding. This is
    one situation where you have the option and not taking it - you assume all
    the risk.
    - Ever been in a car accident? Still wear your seatbelt when driving/riding
    in a car?
    - Ever been struck by a car while walking down the road at night? You don't
    walk down the road at night and/or wear brighter clothing when you do?
    - Ever had your house burglarized? Still lock your doors when you won't be
    home for a while and/or at night?

    I know you are frustrated - but some of the blame does fall to you for not
    following the best procedure you could. If you do any 'just in case'
    actions for anything else in life - I do not know why you would not have
    done any here. One of the biggest things pushed by everyone who knows
    anything about computing is BACKUP. Not *just* before you are about to make
    major changes - but on a regular periodic schedule.
    So - you didn't research before you upgraded. Almost every posting out
    there about Windows Vista is a horror story about how much slower the
    upgraded system runs after upgrading from XP to Vista. (There are
    exceptions.) Windows Vista is not a small upgrade. It's a huge one with
    lots of added overhead. Sure - there is some improvements in certain
    areas - but that is where researching before you buy comes in. Will you
    benefit from those improvements - do you need them?
    Some of the failure would be in not having backups. I am not just speaking
    of wisely doing a full backup of stuff important to you before a major
    upgrade like this one - I am speaking of doing it just to make sure nothing
    gets lost. Computers are unique in that you can do this. You can - at all
    times - keep duplicate copies of your data on some sort of external media so
    that if something happens to the original - not all is lost.

    I feel your frustration. It sucks. I cannot even fathom it, really. I
    shouldn't ever have to - I replicate my important stuff almost obsessively.
    Also - I do not know how it happened in your case. It's almost like you did
    perform a clean install of some sort. I have not seen it happen before -
    but of course - it's like any other major act on a computer - I would have
    suggested/done the same thing - backup first. Now that I have seen it (just
    on these newsgroups - not personally - I may never see it personally) 0 I
    will use it as a horror story to demonstrate (once again) the importance of

    I am sorry for your loss.

    I hope you learn from it and perhaps someone can help you search for/recover
    some of the lost files with something like "Undelete". Good application for
    searching for/undeleting files.
    Shenan Stanley, Jan 13, 2008
  12. Marauder121

    Dave Guest

    You should have a backup of your data at all times, regardless of whether
    you are upgrading your OS or not.
    Dave, Jan 13, 2008
  13. Marauder121

    Frank Guest

    hahaha...sorry appears that you just didn't pay attention when
    doing the upgrade. Vista or any MS OS does not delete personal files
    when doing an in place upgrade.
    Grow goofed!
    Frank, Jan 13, 2008

  14. That is a stupid analagy that has NO bearing on this. Generic
    answers, especially from an MS MVP, help no one and are usually the
    type of answer that everyone wishes not to recieve.

    Please tell me this: Since back up of all your files as well as
    system files is SO important, why does windows vista basic and premium
    NOT have the option of backing up personal files? You must upgrade to
    business or ultimate to have this option!

    This to me is just another of the horrific blunders of microsoft and
    the vista developement team.
    pacesetter86sei, Jan 13, 2008
  15. <snip>

    Where did you get that you could not backup files in those versions of the

    How to use Backup to protect data and restore files and folders on your
    computer in Windows XP and Windows Vista

    ..Microsoft Windows XP Home Edition
    ..Microsoft Windows XP Professional
    ..Windows Vista Business
    ..Windows Vista Enterprise
    ..Windows Vista Home Premium
    ..Windows Vista Home Basic
    ..Windows Vista Ultimate
    ..Windows Vista Business 64-bit Edition
    ..Windows Vista Enterprise 64-bit Edition
    ..Windows Vista Home Premium 64-bit Edition
    ..Windows Vista Home Basic 64-bit Edition
    ..Windows Vista Ultimate 64-bit Edition
    ..Windows Vista Starter

    Last Review:December 21, 2007

    Shenan Stanley, Jan 13, 2008
  16. Marauder121

    Marauder121 Guest

    I do have "backups", which are going to be about a year old. But those are
    over 2 hours away. So that's why I was asking if there were any other
    suggestions. So all in all, I dont know how everyone lecturing about
    "backups" answers the question why Microsoft deletes personal files not
    included in system folders. Thanks and good bye.
    Marauder121, Jan 13, 2008
  17. Conversation in its entirety (archived indefinitely):

    Before you read further - have you tried an application
    called "Undelete"? Get the trial - see if it finds any of your files.
    I also assume you have done all the searches - making sure you can see and
    search all files and folders on the system...
    Microsoft (albeit that is just the name of the entity that sells the
    operating system that you installed that may have led to the deletion of the
    files you lost...) *does not* normally delete personal files not included in
    system folders. *If* it has happened to you - it is likely something to do
    with your specific configuration and/or an existing issue and/or something
    that you missed.

    As far as the 'lecturing about backups' - the truth is that you wouldn't be
    in this situation *if* you had followed some basic common sense procedures
    and protected your self in case of the worst case scenario. Blaming
    Microsoft may be your critch right now - I grant you that - but the mere
    fact that you say you *do* have backups that are about a year old over 2
    hours away tells me that at some point in your life you made the conscience
    decision to protect your data - then decided it was not worth your time...
    You not having current backups is *not* Microsoft's fault. CD writers, USB
    external drives, DVD writers and even using online storage of some sort to
    protect what is important to you must certainly seem more valuable to you
    now than it obviously did in the past.

    No one can answer your *question* (accusation, not really a query) - because
    they may never experience it - it may be entirely unique to you, your
    computer, your data, how it was stored, what you saw/did/didn't see/didn't

    You have been given the facts. With current backups, you would be less
    likely to be in a situation where you lost all of your data. With common
    sense and preperation, you would be less likely to be in a situation where
    you lost all of your data. It's not what you want to hear - but it's all

    There is no 'magic answer' to your situation. Once you fire the bullet -
    without proper preparation - there is no going back. Your story is archived
    (see the link at the beginning of this response) for all to see and search
    for a indefinitel amount of time. Hopefully someone contemplating doing
    what you did will research first and come across this and learn from your
    Shenan Stanley, Jan 13, 2008
  18. Marauder121

    Dave Guest

    Vista Home versions have the copy, xcopy, robocopy commands, as well as
    And drag & drop capability.
    You don't need a complicated backup program to have copies of all your data.
    Dave, Jan 13, 2008
  19. Every linux install I've ever seen will by default preserve data.
    You have to explicitly format (or delete) existing partitions.

    Try one yourself.

    Anyway, we weren't talking about replacing FreeBSD with Suse 10,
    were we? We're talking about upgrades, and "yum upgrade" or
    "apt-get -u upgrade" will most certainly preserve user data. I'd
    completely expect a Windows upgrade to behave the same way. Which it does,
    the wharf rat, Jan 14, 2008
  20. I don't know why but your link worked for me. I had clicked a link in
    windows help to back up my computer and it brought up a window that
    would let me back up windows files but actually said windows home
    basic and premium did not have this feature. To back up my personal
    files I would have to upgrade to windows vista business or ultimate.
    I was here earlier to research some of the problems I have been having
    with vista and IE, one of which was lack of back-up, when I came to
    this thread.

    Thanks for the links.
    pacesetter86sei, Jan 15, 2008
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