Phone syncs with computer but can't open program.

Discussion in 'ActiveSync' started by Baldman, Mar 1, 2008.

  1. Baldman

    Baldman Guest

    I'm having a problem with being able to open active sync after phone syncs.My
    phone syncs but wont let me open the program to use any of the features.It
    worked well before .I have uninstalled and installed many times .Sometimes I
    can get it to work right after install.The program will show up.But when I
    reboot program won't show. I'm running XP Pro service pack 2,Active sync
    4.5.I get no errors either Please Help Thanks
     
    Baldman, Mar 1, 2008
    #1
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  2. Baldman

    Raj Pillai Guest

    Hi,

    If the phone is synchronizing correctly, try accessing the registry under
    the following location on your computer:

    HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services

    and change the value under "WCESMGR Windowplacement", you can try setting it
    to

    0,1,-1,-1,-1,-1,0,0,0,0

    And click Ok to save the value. Close the window if its open and double
    click the ActiveSync icon and the window should appear correctly.
     
    Raj Pillai, Mar 2, 2008
    #2
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