Photo Gallery save error

Discussion in 'Windows Vista Performance' started by erinvg, Jul 16, 2008.

  1. erinvg

    erinvg Guest

    Since I purchased my computer with Photo Gallery installed more than a
    year ago, I've always used Photo Gallery to edit all of my picures
    downloaded from my Sony digital camera. Everything worked fine until
    last week when I attempted to fix red eye on newly downloaded pictures.
    That's when I received the message "An error is preventing Photo Gallery
    from saving this picture" as I tried to move to the next picture. I
    discovered that this not only affects any newly downloaded pictures, it
    also appears if I try to edit an already existing picture.

    I've seen other similar posts and have not found any real answers. Is
    there something I can do to correct this?
    erinvg, Jul 16, 2008
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  2. erinvg

    winstonB Guest

    Having the same problem of error messages and refusals to save tags,
    changes etc (incidentally am also losing the tags when I edit the
    pictures in PaintShop Pro ).

    The only additional info I have is an error code 0x88982F71, which
    came under the heading Apply Properties file, with message that it's an
    unexpected error. Don't know if anyone can get further forward with the
    error code...? Optimistically yours....
    winstonB, Jul 21, 2008
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  3. erinvg

    dianearek Guest

    Ok, I am having the same problem with my Windows picture gallery.
    read one post that said Windows does not have a save option in th
    picture gallery. This is true but it does it automatically. I have use
    this for a year and just started with the problem yesterday. What d
    we do to get it fixed? I also have a problem with my Kodak EAsyShar
    software. It will shut down because of an unknown problem. I wonder i
    these two have anything to do with each other? Who answers thes
    questions? This is the first time I am posting to this and I don't se
    any answers
    Thank yo
    dianearek, Jul 23, 2008
  4. erinvg

    heaven9frogg Guest

    I have the same problems you've all described, but here are some
    interesting things I've noticed:

    - If I leave my computer on for about three days straight, then try to
    make changes or add tags to pictures in photo gallery, it seems to work
    just fine! Why would this be? What is changing in my system after three

    - The problems seem to occur only on files larger than a couple hundred
    kb's. I've noticed I can edit very small files even when I've just
    started up the computer.

    - This has been a problem since the first time I tried working with
    photos in photo gallery. I got my computer in May 2007. I am running
    Vista Home Premium, and have done all updates as recommended.

    I sure hope someone finds a solution soon. I do not like waiting a few
    days after unloading my digital photos to edit them!
    heaven9frogg, Aug 17, 2008
  5. erinvg

    cymbaline Guest

    I had the same problem. I figured out today that it was my Kodak
    Software that was not allowing me to make changes in Windows Live Photo
    Gallery. I uninstalled the Kodak software and reinstalled it and now
    everything works fine. I hope this works for all of you too.
    cymbaline, Aug 24, 2008
  6. erinvg

    cymbaline Guest

    Well, after a couple of days with Windows Live Photo Gallery working i
    went caput again. I unistalled the Kodak software again and reinstalle
    it and it still doesn't work, so I guess it's not the Kodak...back t
    square one
    cymbaline, Aug 26, 2008
  7. erinvg

    180pilot Guest

    I've found starting WPG from the start/programs window as th
    administrator allows me to save edits. Check your security i
    permissions for "full" control under users. It seems some update o
    something else will change these, as WPG worked at first for me also.
    Fujitsu laptop Vista Home Premium
    180pilot, Jan 17, 2009
  8. OK, I think I figured it out.

    Right click on the windows live photo gallery icon and go down t
    Go to the security ta
    Click the edit butto
    Put all 5 checks for allow under everyone AND users
    Click apply or O

    This should wor
    residentevil4, Jan 26, 2009
  9. Or maybe no
    residentevil4, Jan 26, 2009
  10. alright this time I actually figured it out. you have to do everythin
    that I said to do in my previous post AND I had to uninstall my Koda
    photo program that came with my digital camera. now it works. I als
    have Adobe photoshop CS3 but that doesn't seem to cause a problem. i
    you have any programs from Kodak or that came with your camera, tr
    deleting them
    residentevil4, Jan 27, 2009
  11. erinvg

    momtodogs Guest

    Hi. I am new to the forum. I am using Windows Vista Home Premium (wit
    current updates.

    I am having this same problem; however, I seem to have stumbled on
    temporary 'fix.' When I get this error, I open Paint from Windows Phot
    Gallery (WPG), and just click on File and just Save (I made no change
    in Paint.) When I go back to WPG, any changes I make will 'autosave.'
    It's an annoying extra step, but at least I'm not completely stalled.
    It seems to 'unlock' the file, if that is what the problem was

    I am only a GUI user, and keep hunting and clicking until I find
    solution (or not.) I have no idea why this works. It also works if
    use any other photo editor program (i.e. Adobe Photoshop Elements) an
    then go back to WPG

    I haven't worked on my photo editing for a while, so I don't know whe
    this problem started or what triggered it, so I didn't want to try th
    Restore plan. I have no idea how far I would have to go back

    As I said, I'm no computer expert, but I thought I'd share this in cas
    it helps point to a solution
    momtodogs, Sep 25, 2009
  12. *****************************************************************
    Are you sure that the photo type (JPG, JP2, TIF, GIF, BMP, ect ) is the same
    for all photos ?
    Frank Drew Leyda, May 6, 2010
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