Photo Gallery turns my color pix black and white?

Discussion in 'Windows Vista Music, Pictures and Video' started by Edison, Aug 1, 2007.

  1. Edison

    Edison Guest

    I have a Canon i550 color printer, which is the default on my system. All of
    a sudden tonight, when I try to print in color, it comes out in black and
    white (even tho the printer option for grayscale printing has been
    deselected and it has been asked to print in color).

    On the other hand, if I create a color document in Word, the printer DOES
    print in color.

    I uninstalled and reinstalled the printer. Still B and W. But if I print to
    print to XPS (whatever that is), preview stays in color, doesn't change to B
    and W.

    Any suggestions appreciated.
    Edison, Aug 1, 2007
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  2. Comes out in B/W using WHAT application or printing from what feature
    of Vista?
    Adam Albright, Aug 1, 2007
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  3. Edison

    Edison Guest

    Not sure what you mean. I go to Pictures, which takes me to a function
    called Windows Photo Gallery. It has a print command. I hit print and choose
    a printer (the Canon being one choice, XPS being another, and there is a
    third, OneNote). If I click on XPS, it formats the shot in color. If I click
    on the i550, it formats (and prints) in B and W, even tho the i550 is
    programmed to print in color. (and will print in color if, for example, I
    want to print a Word document in color).
    Edison, Aug 1, 2007
  4. May be some issue with a color profile if only Photo Galley prints
    some images in B/W. Go to Control Panel, Color Management, see if
    there are any specific profiles for your Canon printer. If yes, stop,
    set a restore point. After, go back and try disabling the profile
    under devices for your Canon printer and see if that cleans up the
    problem. If not restore.
    Adam Albright, Aug 1, 2007
  5. Edison

    Edison Guest

    Sorry, I am afraid I don't see where to disable the color profile. I am
    offered the option of removing it -- but when I click that, I am told I
    cannot remove it after all.
    Edison, Aug 2, 2007
  6. Edison

    PapaJohn Guest

    check the 'what can go wrong' section of my website's Vista > Photo Gallery
    PapaJohn, Aug 2, 2007
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