Photographs not displaying correctly

Discussion in 'Windows Vista Music, Pictures and Video' started by Pauley, Jul 31, 2007.

  1. Pauley

    Pauley Guest

    I am having a strange problem viewing photographs that I have taken with my
    Canon A540 Power Shot camera. Some of the photo's are all green on the
    bottom and some will not only be a different color, but part of the photo may
    be shifted to one side. Actually, when I downloaded the photo's, they all
    looked good as a thumbnail at first, but when I ran my mouse over some of the
    thumbnails, I could see the change.

    I made contact with Canon and asked them about this problem. They said, if
    I can preview the photographs on the camera, and they appear to be good, then
    the problem is else where.

    I took the same camera and downloaded the same photographs on another
    computer (That computer has WinXP Pro) and all the photographs are fine!
    Weird, huh?

    The computer that I am using (the one that is giving me problems) is a brand
    new computer. A Compaq PresarioSR5152NX and it has Windows Vista Home
    Premium (Which I love...other than this problem) All my drivers are up to

    Is there something I can do to correct this problem?

    Thank you,

    Pauley, Jul 31, 2007
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  2. Pauley

    dean-dean Guest

    Try this.

    Go to Control Panel (Classic View) > Color Management

    Select your display device.

    Check the box "Use my setting for this device".

    Then Click Add....

    Choose "sRGB IEC61966-2.1" (this is the color profile that IE7 uses, for
    example, and what you see on XP).

    Highlight it under "Profiles associated with this device:", and then
    click on Set as Default Profile.
    dean-dean, Jul 31, 2007
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  3. Your describing various forms of file corruption. If a portion of a
    JPEG image is a grass like green that means either part of it is
    missing if you downloaded it from some binary newsgroup or it's header
    is damaged and Windows or whatever viewer you're using can't properly
    decompress the file to open it. Remember all JPEG files are
    compressed. This is before you do any compression via the file system,
    the file format itself uses compression. So to see the image the first
    step is to uncompress it. This is a automatic process beyond you
    control. Either it works as it is suppose to or it doesn't.

    Based on what you said, ie, the files are fine if viewed on another
    system, that suggests something is wrong with your Vista system.

    While a royal pain in the butt to do, there is a option. It's called
    System Recovery. You can get to it if you have an original Vista DVD.
    This is not some recovery disk from Dell or HP or any of the other box
    makers, you need an actual Microsoft Vista DVD. If you have that, you
    may want to try what's explained on this and similar web pages.

    What happens is Vista will ATTEMPT to repair itself by scanning all
    it's internal files and replacing corrupt ones with fresh ones from
    the DVD. It takes time and I don't suggest you do this except as a
    last resort.

    Before attempting you need to know how and actually change your BIOS
    settings so your system can boot from your CD/DVD drive. A simple
    Adam Albright, Jul 31, 2007
  4. Pauley

    Pauley Guest

    I tried what you have suggested, and re-downloaded the photos, but I still
    have the same problem.
    Pauley, Jul 31, 2007
  5. Pauley

    Pauley Guest

    If what you say about compression, wouldn't that make "all" the photo's look
    Oh, not that it means much, but the computer with Vista on it is brand
    new... maybe a week old.

    I certainly do appreciate the reply.
    Pauley, Jul 31, 2007
  6. Part of the problem in trying to help is not seeing what the problem
    may be. It would be useful if we can access the files people say are
    coming out wrong. That way we can download them and see what happens
    on our system. That should at least narrow down the problem to
    something wrong with the JPEG files themselves or something wrong on
    your system.

    If you don't have a web site to upload to, there are many free
    services that provide a means for you to upload images. One popular
    one is offered by Google called Picsa. Go to their main web site,
    click on 'more' then photos to learn how to set up an account. Only
    takes a couple minutes and it's a nice feature to use for other
    purposes too. :)
    Adam Albright, Jul 31, 2007
  7. Pauley

    Dave Guest

    Did you download the photos, and are viewing them with Windows Photo

    Have you tried viewing them with a different program, such as IrfanView, or
    Dave, Jul 31, 2007
  8. Pauley

    dean-dean Guest

    When you are looking at your pictures, what program are you viewing them in,
    for example, a program that came with your camera, or Windows Photo Gallery?
    If you right-click the photo file, and choose Open With, how do they look in
    Internet Explorer? (You can do this without making IE the default program).
    dean-dean, Jul 31, 2007
  9. Pauley

    Pauley Guest

    I am viewing the photos in Zoom Browser (software from Canon) and Windows
    Picture Viewer.

    Here are some of the photo's that may better explain what is happening....

    Really a strange problem. The computer I'm using is new and the camera was
    received as a Christmas gift.
    Pauley, Jul 31, 2007
  10. Pauley

    John Inzer Guest

    I found a site on the net that says your
    computer has the following Video Adapter:
    NVIDIA GeForce 6150 SE

    The images look corrupted but since you
    say they are fine when viewed on a different
    computer I'm wondering if installing an updated
    video driver might help. Is the one at the following
    site newer than the one you are currently

    ForceWare Release 162
    Version: 162.22 WHQL
    Release Date: July 26, 2007

    If you decide to install this sure
    to follow the hints on the following site:

    Driver Installation Hints

    Good luck.


    John Inzer
    MS Picture It! -
    Digital Image MVP

    Digital Image
    Highlights and FAQs

    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
    John Inzer, Aug 1, 2007
  11. Pauley

    Pauley Guest

    I'll give that a try. Thanks so much!

    Pauley, Aug 1, 2007
  12. Pauley

    John Inzer Guest

    You're welcome.

    Let us know the result.


    John Inzer
    MS Picture It! -
    Digital Image MVP

    Digital Image
    Highlights and FAQs

    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
    John Inzer, Aug 1, 2007
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