"Pictures" Library crashes, eliminates all functionality

Discussion in 'Windows Media Player' started by Derek C. F. Pegritz, May 18, 2006.

  1. I just installed the beta version of Windows Media Player 11, and have
    already encountered an apparently fatal bug that cannot be fixed by
    uninstalling and reinstalling WMP 11.

    When navigating to the "Pictures" library, WMP 11 beta immediately became
    unresponsive and needed to be terminated. Upon restarting, the program
    immediately resumed trying to display the "Pictures" library that had crashed
    it...and promptly crashed again. After three more repeats of the above
    behavior (including two after a complete system reboot), I uninstalled WMP 11
    and reinstalled it, thinking that it would roll back to opening the "Music"
    library, as it did when I first installed it. Once reinstalled, however, upon
    opening it went back to the "Pictures" library that consistently crashed it.

    I have removed WMP 11 beta, as I have found no means of dealing with this
    issue. What little of it I *did* get to experience was QUITE impressive...so
    I look forward to this obvious bug being eliminated. I was very enthused by
    the new design, and it seemed to be just the media player I am looking for (I
    currently use J.River Media Center)--but I can't do anything with it at

    If there is a way of routing around this "Pictures" library issue, I will
    gladly reinstall the beta and continue to test it out!

    My system information is as follows:
    Pentium D CPU 2.80Ghz
    2gb RAM
    100gb HD
    Creative SoundBlaster Audigy 2ZS Platinum
    ATI Radeon X300 graphics
    Windows Media Center 2005 with all current updates installed.

    Thanks, folks--and keep up the good work! This looks to be the best WMP yet.
    Derek C. F. Pegritz, May 18, 2006
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  2. One thing you could have tried was to delete your Media Player 11

    To do this (and backup your previous Preferences file):

    a.. Close WMP.
    b.. Click Start and select Run. (or hit the Windows key + R on your
    c.. Type 'regedit' (do not include the ' ' characters) and hit ENTER. This
    will open the Registry Editor.
    d.. On the left side of the Registry Editor window in the tree, expand the
    following folders by clicking the '+' signs next to them:
    e.. Right-click the "Preferences" folder and select "Rename". Rename this
    folder to: Preferences (old)
    f.. Close the Registry Editor
    g.. Launch WMP. You will be presented with the First User Experience
    window. Select your preferred settings and click Finish. WMP will launch
    with all of the defaults settings as if you just installed it.
    Jeremy Knudsen [MS], May 18, 2006
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  3. On Wed, 17 May 2006 23:05:01 -0700, Derek C. F. Pegritz <Derek C. F.

    My suspicion would be you have a corrupted JPEG or similar in your
    picture library, though it will be hard to find it !

    No need to uninstall the player to deal with this though.

    You can override that view with a command-line switch, used in the
    player shortcut on the desktop. Copy and paste the WMP shortcut so you
    have a new copy of it. Now right click the new shortcut, choose

    In the Target line, scroll along to the end. At the very end, type a
    space followed by /Task NowPlaying

    On my machine the link would look like :

    "J:\Program Files\Windows Media Player\wmplayer.exe" /Task NowPlaying

    The full list of command line parameters is listed here :

    Probably it's worth renaming the second shortcut as "WMP Rescue " or
    similar and keeping it handy till one of us can work out what's going
    wrong for you.

    Yeah I think the WMP team have hit on something that people quite
    like, judging by the comments. It took me a little while to get used
    to it, though I was using the Vista pre-release for quite a while
    before the private XP betas (the Vista version is updated less
    regularly but with more bits in one go)

    Cheers - Neil
    Neil Smith [MVP Digital Media], May 18, 2006
  4. That did the trick! I had already assumed there was a way of working around
    the problem involving editing the appropriate folders in the Registry, but I
    just wasn't sure where to start with just a hunch, and my Registry hacking
    skills are not so refined that I wanted to go banging around in their
    willy-nilly. Thank you for the solution, though--it worked and I'm back on
    track to continue testing!
    Derek C. F. Pegritz, May 19, 2006
  5. I've suspected the like as well, but it may not be as difficult to track
    down as you suggest, since I recall there being but one folder of JPEGs added
    to the Library, and that folder was pretty small (I was just using it as a
    test folder). If that is indeed the case, then tracking down the offending
    file shouldn't be too difficult.
    Jeremy's previous suggestion to change the media Player's Preferences
    section in the registry fixed the problem, but rather that go that route
    again (no sense hacking the registry every time something weird happens),
    I'll definitely take your suggestion to create a command-line switch backup
    shortcut. Thank you for the list of command-line options, as well! I used to
    be familiar with earlier versions of the Media Player's command line options,
    but haven't had any real need of them in years. The reference you linked is
    quite invaluable. Thanks again!
    I definitely like the visual style, the layout, and the overall appearance
    of WMP 11--but what has really sold me on it is the functionality: powerful
    and versatile, but at the same time very stripped-down, easy to use, and
    basic. That's what I used to like about iTunes: it did everything I needed it
    to do, quickly, and easily. However, it also ate up an inordinate amount of
    system resources and was tied in to the iTunes Music Store, which I never
    liked one bit. I have no need of online music stores whatsoever, so I'm just
    looking for a good, solid, slick, and easy-to-work-with media player--and I'd
    say WMP has finally hit that point with this new version!

    Plus it's all black and shiny. That's always good in my book.
    Derek C. F. Pegritz, May 19, 2006
  6. Awesome! Please come back after you've played around with Media Player and
    URGE a bit and post your bugs/thoughts/comments/suggestions! We really value
    everyone's input here!

    Jeremy Knudsen | Microsoft | MSX Design | Graphic Designer

    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    Jeremy Knudsen [MS], May 20, 2006

  7. OK you won't like it : URGE stinks ! It's mutton dressed as lamb.
    My particular grouse this 5 minutes is that it claimed my previously
    OK DRM was "broken" and required reset at the indiv web page.

    Before that 5 minutes, I was irritated by script errors in radio
    streams meaning I couldn't listen to *any* radio at all.

    And the 10 minutes before that was that MTV video links on the left of
    music tracks only played the adverts - no video !

    I can provide a list of other things wrong with URGE and other online
    services, but it'll take you a week to work through them! Some of the
    issues seem to be clearing, which I guess is the point of a Beta
    rollout, to flush out bugs.

    In general though, I'd advise that you want to involve beta testers on
    a pre-release using a pre-version of the integrated service before
    releasing the service in the public beta ;-))

    Cheers - Neil
    Neil Smith [MVP Digital Media], May 20, 2006
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