PLEASE HELP, URGENT! my computer freezes, then goes white w/ small

Discussion in 'Windows Vista Performance' started by Coleslawari, Mar 22, 2008.

  1. Coleslawari

    Coleslawari Guest

    At random times while I am on my computer, (usually when i am on the internet
    or installing or running programs) my computer will freeze for about 10
    seconds, then the screen goes white or black with a small colorful box (looks
    like a colored bar code) on the screen and it won't let me do anything, no
    control of mouse or keys. I then shut down using the power button and when i
    press it again to start up the computer asks me in what mode to restart (safe
    mode, regular...etc.) It happens frequently enough to interfere with my
    computer time, and is extremely frustrating! Please help, any suggestions
    would be great. Thank you so much.
     
    Coleslawari, Mar 22, 2008
    #1
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  2. Coleslawari

    davidjchuang Guest

    Hi, I hope it's not too late to make this suggestion. You never mentio
    it, have you tried System Restore, backdating it as far back as the lis
    allows you ? The list backdates no more than 10 days, hope it's not to
    late. If your problem began long before that, you will want to tr
    system restore in Safe Mode. Good luck
     
    davidjchuang, Mar 22, 2008
    #2
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  3.  
    Pabitra malla shahi, Mar 22, 2008
    #3
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