POP3 connector for Exchange 2003 error (-2147024864)

Discussion in 'Windows Small Business Server' started by Damir Dezeljin, Jun 15, 2004.

  1. Hi.

    I have Win2003 SBS PRO server running Exchange 2003. I'm using MS POP3
    connector for Exchange to download mails from single POP3 mailbox for my
    domain.

    From time to time the POP3 delivery just blocks. This offten happen
    when I receive a big (e.g. 3MB). In such a case, the mail is writen to
    hard drive in:
    ----
    C:\Program Files\Microsoft Windows Small Business
    Server\Networking\POP3\Incoming Mail
    ----

    All mails downloaded after that are also stored in that folder and never
    delivered (it seams that POP3 connector blocks on the 'big mail'). When
    I remove the 'big mail' from the Incoming folder the delivery process
    just goes on when the next delivery is scheduled (every 15 minutes).


    I don't think that it is a problem of 'big mail' because biger mails
    were already delivered.


    I'm getting the following error:
    ----
    An error occurred while retrieving messages from the Incoming Mail queue
    for delivery. The error code is -2147024864.
    ----


    I'm running NOD32 antivirus (XMON - Exchange antivirus + AMON - active
    monitoring) on that server.
    Should be the active monitoring disabled for Exchange POP3 Incomming
    Mail folder?


    Regards,
    Dezo
     
    Damir Dezeljin, Jun 15, 2004
    #1
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  2. Yes, don't scan those pop3 folders.
     
    Marina Roos [SBS-MVP], Jun 15, 2004
    #2
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  3. Damir Dezeljin

    McLois Guest

    Are you sure that it solves the problem?
    I told nod not to scan those folders and the problems happens still. Even
    with nod closed it happens. As soon as a message is over 3Mb it gives that
    damn

    "An error occurred while retrieving messages from the Incoming Mail queue
    for delivery. The error code is -2147024864."

    I need help!!!!!!!
    Thanks a lot,
    Luigi Ottaviani
     
    McLois, Aug 24, 2004
    #3
  4. Hi Luigi,

    I can't find anything with that error code. Can you turn up the logging on
    the pop3 connector, restart the pop3 connector service, and watch your
    eventlogs? How are you connecting to the internet? How often does the pop3
    connector retrieve the mail?

    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Aug 24, 2004
    #4
  5. Damir Dezeljin

    McLois Guest

    Restarted, eventlog as usual (where is the connector log file stored?) :

    An error occurred while retrieving messages from the Incoming Mail queue for
    delivery. The error code is -2147024864.

    We use a simple ADSL always up, fixed IP. Mail retrieved every 15 minutes.

    Thanks,
    Luigi Ottaviani
     
    McLois, Aug 25, 2004
    #5
  6. Damir Dezeljin

    McLois Guest

    Not sure the last post arrived so I say again:

    Restarted the event viewer show the same error. If I get away that 3Mb file
    all works fine, otherwise mail stay there.

    We use ADSL always up, fixed IP. Connector set to get mail every 15 min.
    Is there a private log file of the connector?

    Thanks,
    Luigi Ottaviani
     
    McLois, Aug 25, 2004
    #6
  7. Merv Porter [SBS-MVP], Aug 25, 2004
    #7
  8. I meant restarting the pop3 connector service after turning up the logging.
    Then you will find all events in the Applicationlog.
    Also, can you check if there is anyting in the failed mail or badmail
    folders of the pop3 connector?

    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Aug 25, 2004
    #8
  9. Damir Dezeljin

    McLois Guest

    I checked the article but no luck cause I already tried that, it seems
    similar problem.
    I look at the log with maximum detail log for the connector. No other errors
    than the one I wrote and the one that say: The delivery process finished with
    one or more errors.

    Reinstalling pop3connector could help?
    There's nothing in bad mail or failed mail, only in the incoming folder.
    The strange is that smaller mails pass..

    Let me know if you discover anything!
    Thanks!
    Luigi Ottaviani
     
    McLois, Aug 25, 2004
    #9
  10. Did you have a look at the link that Merv send and checked the MTU on the
    router and the message size on the global settings, message delivery?
    How much is in the incoming folder? Yes, you can always reinstall the pop3
    connector.

    --
    Regards,

    Marina
    Microsoft SBS-MVP
     
    Marina Roos [SBS-MVP], Aug 25, 2004
    #10
  11. Damir Dezeljin

    McLois Guest

    I checked the MTU and se the message size to "unlimited", nothing changed :(

    Thanks a lot,
    Luigi Ottaviani
     
    McLois, Aug 25, 2004
    #11
  12. I wonder if your AV software is trying to scan the incoming 3 MB attachment
    and causing a timeout or some other problem..
     
    Merv Porter [SBS-MVP], Aug 25, 2004
    #12
  13. Hi Luigi,

    Great! Thanks for reporting back.
     
    Marina Roos [SBS-MVP], Aug 25, 2004
    #13
  14. Damir Dezeljin

    MMJII Guest

     
    MMJII, Oct 20, 2004
    #14
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