POP3 works for most users but not all

Discussion in 'Windows Small Business Server' started by Tomppa, May 7, 2009.

  1. Tomppa

    Tomppa Guest


    We have a SBS2003 with POP3 enable so that users can read their mail with
    old Nokia phones, or Outlook Express (dont ask why). Now I have an user that
    wants to use POP3 but I cannot get his account to work. Username and
    password is correct and I have compared his profile with other pop3 users
    and cant see anything different. His exchange mail works. Have restarted the
    server but nothing helps.

    What could be wrong? Any clues?

    Tomppa, May 7, 2009
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  2. Tomppa

    ERG Guest

    right click on the user from your server management console, select
    properties, go to the Exchange Features tab. make sure POP3 is enabled.
    ERG, May 7, 2009
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  3. Roadsync - www.dataviz.com
    I won't ask why; I'll just say this is something you should get them to stop
    doing. You can't support it - they can't access the whole mailbox, the data
    can't stay on the server, they can't use OWA, they can't use a handheld,
    Why is the user telling you what client and protocol they will use to access
    the company's server? It's not supposed to work like that.
    You don't mention what exactly happens or what syntax you're using for his
    username. Try domain\username\alias.
    Lanwench [MVP - Exchange], May 7, 2009
  4. Tomppa

    Tomppa Guest

    POP3 is enabled


    Tomppa, May 7, 2009
  5. Tomppa

    Tomppa Guest

    Sure POP3 is not the best way, but it has worked nicely for a few years and
    with only a few POP3 users so why not. Nobody is telling me to use POP3, but
    it has been enabled from the beginning, before my time, and still works for
    everybody else but user X. Have tried domain\username also, same error.

    Here is the error I get when I try from a POP3 client. And the password is
    100% correct.


    Unable to send or receive messages for the X account. An incorrect password
    was entered. The next time you send or receive messages, you'll be asked to
    enter your user name and password for this account.

    Server Error: 0x800CCC90
    Server Response: -ERR Logon failure: unknown user name or bad password.
    Server: 'ip'
    Windows Live Mail Error ID: 0x800CCC92
    Protocol: POP3
    Port: 110
    Secure(SSL): No

    "Lanwench [MVP - Exchange]"
    Tomppa, May 7, 2009
  6. Plenty of reasons; too numerous to count.
    Understood. You may want to fix this problem anyway, but you should still
    look at the big picture and consider a change. Just because things have
    always been thus doesn't mean they should remain so.
    What about domain\user\alias as I suggested?
    Why do I see "Windows Live" there?

    Lanwench [MVP - Exchange], May 7, 2009
  7. Tomppa

    Tomppa Guest

    Dont now what you mean by domain\user\alias but I got it working by using


    "Lanwench [MVP - Exchange]"
    Tomppa, May 8, 2009
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