Possible fix for Windows Update systems hangs

Discussion in 'Windows Update' started by Frustrated Administrator, Apr 20, 2004.

  1. After installing Security fix KB835732, the SYSTEM.exe
    procress uses up 99% of CPU time, and make the system non-

    To unistall it, I did the following
    (1) Boot into Safe mode.
    (2) Run TaskManager - and noticed that the SYSTEM process
    was using 99% of the CPU time.
    (3) From TaskManager set the Priority of the EXPLORER
    process to REALTIME, so that I can get to the control
    (4) Run ADD/REMOVE PROGRAM from control panel.
    (5) Go back to TaskManager and set the Priority of
    MSHTA.exe to REALTIME, so that the ADD/REMOVE PROGRAM can
    get some CPU time.
    (6) Select and Remove "Windows 2000 Hotfix - KB835732".
    (7) Go back to TaskManager and set the Priority
    of "SPUNIST.exe" to REALTIME, for the uninstall program
    (8) Wait a few minutes, and the uninstall program will
    eventually ask you to click FINISH to reboot the machine.
    It took a long time for the system to shutdown and I just
    unplugged the power.
    (9) The machine should become normal after reboot.

    Good luck
    Frustrated Administrator, Apr 20, 2004
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  2. Frustrated Administrator

    Lucy [MSFT] Guest

    Thank for posting. This is a known issue that we're currently working to

    Sorry for the inconvenience.

    Lucy [MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Lucy [MSFT], Apr 20, 2004
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