PPC, ActiveSync, Angry, Not Working (To Mr. Pillai)

Discussion in 'ActiveSync' started by Andy, Aug 31, 2004.

  1. Andy

    Andy Guest

    Mr. Pillai,
    I checked my PPC, and, yes, it DOES work/connect on a
    different computer. I uninstalled my firewall and re-
    installed ActiveSync, and still doesn't work. I now have
    SP2.

    ANy further advice?
     
    Andy, Aug 31, 2004
    #1
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  2. Andy

    Raj Pillai Guest

    Hello Andy,

    See if the problem is specific to a particular information type. Select
    only one Information type in ActiveSync on the desktop (Tools->Options) and
    then sync after every selection. Check for each option one at a time.
     
    Raj Pillai, Sep 1, 2004
    #2
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  3. Andy

    Andy Guest

    Re: That. I don't have an IR port. Does that mean I
    need to go buy one? What kind of idiots work at
    microsoft?
     
    Andy, Sep 2, 2004
    #3
  4. Andy

    Raj Pillai Guest

    Hi Andy,

    No you don't need to buy one IR port. Some people have reported sync issues
    after installation of SP2. This is one of them.

    BTW did you try the suggestion I posted in the previous thread about
    verifying if the problem is specific to a particular information type ?
     
    Raj Pillai, Sep 2, 2004
    #4
  5. Andy

    Guest Guest

    Yeah, I marked only USB (b/c it;s the only way I can do
    it).

    yeah, it worked on another comp running XP. And
    uninstalled my firewall. :/
     
    Guest, Sep 2, 2004
    #5
  6. Andy

    Raj Pillai Guest

    Hello Andy,

    I didn't mean the USB connection. I was referring to Calendar, Contact,
    Inbox, Files etc (information type)... that appear in the Options of
    ActiveSync.

    1. Open ActiveSync on the desktop
    2. Click Tools ->Options
    3. Uncheck all options and verify if you are able to synchronize.

    If successfuly, then repeat the #1 & #2 and select one information type
    (Example: Calendar) and attempt to sync after this selection. Similarly
    repeat this action for each and every information type one at a time and try
    to identify the information types that might be causing the error.
     
    Raj Pillai, Sep 3, 2004
    #6
  7. Andy

    Guest Guest

    Ohh... Ok... i'll try that.

     
    Guest, Sep 4, 2004
    #7
  8. Andy

    Guest Guest

    Mr. Pillai,

    I deleted my partnership to see if that would work, and
    now I can't get a new partnership to start. I think a
    program with the computer is holding it up?
     
    Guest, Sep 5, 2004
    #8
  9. Andy

    Raj Pillai Guest

    Hi Andy,

    Could you provide a little more details about the problem.

    * Are their any error messages ?
    * Are you running any firewall software?
    * Did you try the suggestion I posted earlier about syncing each information
    type before you deleted the partnership?
     
    Raj Pillai, Sep 6, 2004
    #9
  10. Andy

    Guest Guest

    I get an error message, saying Cannot Connect, no
    modem/network card present (on PPC), uninstalled my
    firewall software, turned off Win Fire, did not do #3 pre-
    deletion.
     
    Guest, Sep 6, 2004
    #10
  11. Andy

    Raj Pillai Guest

    Hi,

    First perform a soft reset and then try setting up the new partnership
    again. When you are displayed with the (screen 4) dialog -"Select the type
    of information you want to synchronize.", try setting it up without
    selecting any of the options. (Uncheck all the information types) and verify
    if you are successful to create a partnership.

    If you are unsuccessful, then some software seems to be creating a conflict.
     
    Raj Pillai, Sep 6, 2004
    #11
  12. Andy

    Guest Guest

    OK. Thx for help/
     
    Guest, Sep 7, 2004
    #12
  13. Andy

    Guest Guest

    Is it possible iTunes or my Bro's iPod could be affecting
    this? it is the ONLY thing i can think of that is
    relatively new and could possibly affect PPC.
     
    Guest, Sep 8, 2004
    #13
  14. Andy

    Raj Pillai Guest

    Hi,

    I don't think iTunes or the iPod is the affecting. Because I use a iPod
    with iTunes 4.1.* on the same computer. If you feel this might be a cause,
    you have the option of uninstalling the iTunes software, reboot and then
    attempt to sync.
     
    Raj Pillai, Sep 8, 2004
    #14
  15. Andy

    Guest Guest

    Aight. Thanks.

     
    Guest, Sep 8, 2004
    #15
  16. Andy

    FrankC. Guest

    Mr P.

    I have the similar type of problem running XP Pro SP2 and a fresh install of
    Office 2003 Pro with my Pocket PC running ActiveSync 3.71.
    Problem ---Conflict with sync---Calendar module--- started after install of
    Office 2003 and I was running ActiveSync 3.6. I downloaded and installed
    3.7 to hopefully fix the calendar conflict. I seem to have no problems
    connecting ASync thru my serial port(Com 2) but the Calendar is causing me
    fits. I have used the diag and repair option to redo Office 2003/Outlook
    several times and it fixed Outlook Calendar UNTIL I tried to sync again.
    What should I do?

    Frank
     
    FrankC., Sep 9, 2004
    #16
  17. Andy

    Raj Pillai Guest


    Hello Frank,

    Search for scanpst.exe on your computer. Usually the location of the file
    is--

    C:\Program Files\Common Files\System\Mapi\1033\NT\scanpst.exe

    Note: C: might need to be replaced with appropriate drive letter.

    You will need to run it against the .pst file. Usually the name is
    Outlook.pst. If you are unable to locate the path of the .pst file, do the
    following:

    1. Open Outlook.
    2. Click File -> Data File Management
    3. This should list all the PST files that are present. Click Open Folder
    and you should find the storage path of your *.pst file.

    Run the scanpst.exe file on the *.pst file. If this doesn't help solve the
    problem, please post the exact error message.
     
    Raj Pillai, Sep 9, 2004
    #17
  18. Andy

    FrankC. Guest

    Thank You Very Much, Raj, Outlook 03 and ActSync work perfectly together
    now.
     
    FrankC., Sep 12, 2004
    #18
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