print job spooling, but not printing.

Discussion in 'Windows Small Business Server' started by Frank Baisch, Sep 30, 2004.

  1. Frank Baisch

    Frank Baisch Guest

    I have a user on a 2003 SBS using win2000 Pro as a client. When she send a
    print job from WordPerfect, it continually spools, but never prints. This
    does not happen all the time, just occasional. However, it is an annoyance.
    I tried deleting and reattaching the printer, but it still happens. I
    looked in the event log, and couldn't find anything useful.

    Any advice or suggestions are appreciated.

    Thank you.
     
    Frank Baisch, Sep 30, 2004
    #1
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  2. what version of WordPerfect? I believe versions 8 & 9 of WordPerfect had
    various issues with printer spooling.
     
    Kevin Weilbacher [SBS-MVP], Sep 30, 2004
    #2
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  3. Frank Baisch

    Frank Baisch Guest

    It's Corel Office ver. 11.


     
    Frank Baisch, Sep 30, 2004
    #3
  4. so this only happens occasionally with WP on this one workstation? I assume
    other people have WP 11 as well and are printing to this same printer
    without problem?

    If so, I'd probably would question WP, not the printer. Is the printer a
    network printer, or locally connected to the workstation? I'd be more
    inclined trying to reinstall WP.

    Ubfortunately, it may be a matter of eliminating things one at a time.

    --
    Kevin Weilbacher [SBS-MVP]
    "The days pass by so quickly now, the nights are seldom long"


     
    Kevin Weilbacher [SBS-MVP], Oct 1, 2004
    #4
  5. Frank Baisch

    Frank Baisch Guest

    It is a network printer. I will try reinstalling the software and see if
    that helps.

    Thanks.

    Frank
     
    Frank Baisch, Oct 1, 2004
    #5
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