Print Spooler hangs and doesn't print

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by eodhandyman, Oct 20, 2007.

  1. eodhandyman

    eodhandyman Guest

    I have a new HP laptop, 2.0 MHz Centrino duo, 2GB RAM, Windows Vista & new HP
    Photosmart C7280 printer (on home network). My problem: can't print in
    wireless mode. The printer is installed correctly and setup for wireless
    correctly. Whenever I try to print a document (Word, Excel, Powerpoint,
    Wordpad, Notepad, etc.), the print job remains in "printing" status for days.
    I have tried to delete the job, but can only do so after stopping/starting
    spooler service twice. The print job deletes, but no printed product.
    Wireless capability works with XP Pro (on another laptop) flawlessly.
    Problem is obviously with Vista. Does anyone have any idea how to get
    documents to print with wireless setup? Thanks in advance for any help.
     
    eodhandyman, Oct 20, 2007
    #1
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  2. eodhandyman

    hnortman Guest

    I had problems getting my HP Photosmart printer to work with Vista. HP has
    pretty good customer support on line. You can chat on-line with a customer
    support tech. I had to download new drivers to support Vista. I have also
    had to contact them several times when my print status gives me error
    messages. Usually the fix involves unplugging the USB cable to the printer,
    canceling all the pending print jobs, and re-plugging the printer. I would
    try HP customer support chat. At least you can get immediate feedback.
     
    hnortman, Oct 21, 2007
    #2
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